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Virtual Operations Assistant Jobs in Illinois (NOW HIRING)

RLI Corp.

Claim Counsel Operations Assistant

Peoria, IL · Hybrid

$21.69 - $29.82/hr

Provide both basic and complex operational support for Claim Counsel team administration. * Open ... Fitness center discounts and free virtual fitness platform * Employee assistance program Health ...

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TrustBank

Virtual Universal Banker

Olney, IL · On-site

$18 - $21/hr

... Assist customers with general account inquiries, deposit accounts, transaction questions, and ... Support branch and operations staff by serving as a centralized resource for customer service and ...

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Virtual Operations Assistant information

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$11

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$32

How much do virtual operations assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual operations assistant in Illinois is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.54 per hour, depending on experience, location, and employer.

What is a virtual operations assistant?

Virtual Operations Assistants are remote professionals who support businesses with a range of operational tasks, such as scheduling, data entry, project coordination, and process management. They use digital tools to streamline workflows, manage communications, and help organizations run smoothly without being physically present in the office. Their role is especially valuable for companies looking to improve efficiency and reduce overhead costs by outsourcing administrative and operational work. Virtual Operations Assistants often have strong organizational skills and are adept at using cloud-based software and collaboration platforms.

What are the key skills and qualifications needed to thrive as a virtual operations assistant?

To thrive as a Virtual Operations Assistant, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a background in business or office administration. Familiarity with digital collaboration tools like Slack, Trello, Google Workspace, and scheduling or CRM software is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this remote role. Mastering these skills ensures smooth workflow, efficient task management, and reliable support to distributed teams and leadership.

How does a virtual operations assistant typically collaborate with remote teams to ensure smooth workflow management?

As a Virtual Operations Assistant, you will frequently coordinate with remote team members using cloud-based project management tools, shared documents, and regular video or chat meetings. Your role often involves monitoring project timelines, distributing tasks, and ensuring clear communication across different time zones. Building strong working relationships virtually is key to anticipating team needs and proactively resolving workflow bottlenecks. Adapting to various collaboration platforms and maintaining a high level of organization will help you succeed in supporting cross-functional teams remotely.

What is the difference between Virtual Operations Assistant vs Virtual Executive Assistant?

AspectVirtual Operations AssistantVirtual Executive Assistant
CredentialsBasic administrative skills, sometimes certifications in project management or office softwareSimilar credentials, often with experience supporting executives
Work EnvironmentRemote, supporting multiple departments or clientsRemote, supporting high-level executives or teams
Employer & IndustryBusinesses across various industries needing operational supportExecutives, entrepreneurs, or corporate teams
Search & Comparison IntentOften compared for operational support rolesCompared for high-level administrative support

The Virtual Operations Assistant focuses on supporting daily business operations, project coordination, and administrative tasks across departments. In contrast, the Virtual Executive Assistant primarily provides high-level administrative support directly to executives, managing schedules, communications, and strategic tasks. Both roles are remote and require strong organizational skills, but their scope and target employers differ.

What are the most commonly searched types of Virtual Operations jobs in Illinois?

The most popular types of Virtual Operations jobs in Illinois are:

What are popular job titles related to Virtual Operations Assistant jobs in Illinois?

For Virtual Operations Assistant jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Virtual Operations Assistant jobs in Illinois look for?

The top searched job categories for Virtual Operations Assistant jobs in Illinois are:

What cities in Illinois are hiring for Virtual Operations Assistant jobs?

Cities in Illinois with the most Virtual Operations Assistant job openings:

Virtual Operations Assistant jobs near you
Infographic showing various Virtual Operations Assistant job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,177 per year, or $23.6 per hour.

Claim Counsel Operations Assistant

RLI Corp.

Peoria, IL • Hybrid

$21.69 - $29.82/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.Principal Duties & Responsibilities
  • Provide both basic and complex operational support for Claim Counsel team administration.
  • Open new Claim Counsel matters, update claim system, and obtain and provide documents to outside counsel.
  • Accurately and timely track and process payment of outside counsel direct bills and settlement payments while adhering to company requirements.
  • Update electronic file to ensure proper coding for reporting purposes.
  • Identify litigation hold recipients, draft and issue document preservation notices, track acknowledgments and issue releases.
  • Oversee the closing of matters in claim system and obtain and file required documentation.
  • Maintain list of active outside coverage counsel.
  • Perform administrative tasks to assist with litigation hold and subpoena processes.
  • Track receipt of and response to time-sensitive pre-suit statutory claim notices to Company.
  • Update and maintain various spreadsheets and lists utilized by team.
  • Responsible for maintaining current corporate disclosure notices.
  • Provide administrative support for updating, maintaining, and distributing reports and lists.
  • Prepare PowerPoint presentations with content provided by team members.
  • Provide administrative support for team newsletter.
  • Assist team members with processing employee expense reports.
  • Assist in other projects as needed.
Education & Experience

  • Typically requires a high school diploma

  • 2+ years of related experience, preferably in insurance or litigation

  • [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies
  • Good interpersonal and communication skills and be sensitive, adaptable, professional, and articulate when dealing with counsel, co-workers and management.
  • Must be proficient with computers and technology with the ability to readily adapt to software systems and applications.
  • Proficient in MS 365 applications, especially Excel, and data management.
  • Adept at electronic file/data transfer.
  • Provide creative solutions to administration and management of Claim Counsel team.
  • Must be detail-oriented and practice good organizational skills.
  • Ability to follow procedures as outlined by management.
  • Ability to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment.
  • Ability to perform quality work while meeting processing deadlines with minimal oversight.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$21.69 - $29.82Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

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