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Virtual Live Chat Jobs (NOW HIRING)

Southern First Bank

Virtual Experience Banker I

Greenville, SC · On-site +1

$18 - $22/hr

... live chat communication and quickly adopt to emerging solutions. * Support client needs involving ... Virtual Experience Banker I * Proficiency in use of computers, and basic office equipment such as ...

ClearStar, Inc.

Customer Success Advocate

... live chat. This role combines technical platform knowledge, client service expertise, and cross ... needs through virtual demos and screen-sharing sessions via MS Teams. • Explain technical ...

ClearStar

Customer Success Advocate

... live chat. This role combines technical platform knowledge, client service expertise, and cross ... needs through virtual demos and screen-sharing sessions via MS Teams. • Explain technical ...

Virabyani Inc

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Jewelry Sales Representative - Full Time -Fine Jewelry

Manhattan, NY · On-site

$35 - $40/hr

Provide virtual, phone and live chat consultations and assist walk-in clients in finding the perfect piece from our fine jewelry collection. * Manage sales inquiries via phone, email, and chat while ...

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Virabyani Inc

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Jewelry Sales Representative - Full Time -Fine Jewelry

Manhattan, NY · On-site

$35 - $40/hr

Provide virtual, phone and live chat consultations and assist walk-in clients in finding the perfect piece from our fine jewelry collection. * Manage sales inquiries via phone, email, and chat while ...

New

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Virtual Live Chat information

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How much do virtual live chat jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for virtual live chat in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a Virtual Live Chat job?

A Virtual Live Chat job involves providing customer service, support, or sales assistance to clients and customers via online chat platforms. Employees in this role typically respond to questions, resolve issues, and offer information in real-time, all through a chat interface rather than phone or in-person interactions. These jobs are often remote and require strong written communication skills, multitasking ability, and good problem-solving skills. Virtual Live Chat roles are popular among companies that want to offer quick, efficient support to their users.

What are the key skills and qualifications needed to thrive as a Virtual Live Chat Agent, and why are they important?

To thrive as a Virtual Live Chat Agent, you need excellent written communication, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with live chat software (such as Zendesk, LiveChat, or Intercom) and basic CRM systems is typically required. Strong problem-solving abilities, patience, and customer-focused empathy make someone excel in this role. These skills are crucial for efficiently resolving customer inquiries, maintaining a positive brand image, and ensuring customer satisfaction in a digital environment.

What are some common challenges faced by Virtual Live Chat representatives, and how can they be managed effectively?

Virtual Live Chat representatives often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and maintaining accuracy while working quickly. To succeed, it's important to develop strong multitasking skills, stay organized, and use available resources like canned responses and knowledge bases. Regular communication with your support team and ongoing training can also help you stay updated on product changes and best practices, making it easier to provide efficient, accurate support.

What is the difference between Virtual Live Chat vs Customer Service Representative?

AspectVirtual Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and service sectors
Job FocusHandling online chats, providing instant supportHandling phone calls, emails, and in-person inquiries

Virtual Live Chat roles focus on online, real-time customer support via chat platforms, often remotely. Customer Service Representatives may handle various communication channels, including calls and emails, in diverse settings. Both roles require strong communication skills but differ mainly in their work environment and interaction methods.

More about Virtual Live Chat jobs
What cities are hiring for Virtual Live Chat jobs? Cities with the most Virtual Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Virtual Live Chat jobs? States with the most job openings for Virtual Live Chat jobs include:
What job categories do people searching Virtual Live Chat jobs look for? The top searched job categories for Virtual Live Chat jobs are:
Virtual Live Chat jobs near you
Infographic showing various Virtual Live Chat job openings in the United States as of June 2026, with employment types broken down into 57% Full Time, 38% Part Time, and 5% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

BILINGUAL CREDIT REPRESENTATIVE (remote) Lvl 1

HAWES MASTER

Remote

$15.50 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Bilingual Credit Representative (Remote) Lvl 1

Position Type Full Time Category Customer Service

Overview

Remote: Must live in Arizona, Nevada, Illinois, Idaho, Iowa, or Texas

Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we're looking for someone like you!

Join the Industry Leader Professional, the nation's top provider of accounts receivable management services, is hiring Credit Representatives right now! We're revolutionizing the collections industry—one call, text, and chat at a time—and we need compassionate, driven individuals to join us.

Why Choose Professional? At Professional, we believe every interaction matters. That's why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone—delivering top-notch service at every touchpoint.

If you're enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!

Job Details:

  • Position is Full-Time, 40 hours per week, working Monday – Friday, 8 am – 5 pm PST
  • Location: Work from Home (Must live in Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)

Work from Home Requirements:

  • Minimum of 1.5 years 1st or 3rd party collection experience.
  • Dedicated, private room in your home that is quiet during work hours.
  • Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.
  • Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.
  • You will be required to sign and acknowledge these work-from-home requirements.
  • Must have a personal cell phone to install a security application.
  • Must be present in virtual work environment via company provided webcam during all working hours.
  • Must be meeting minimum performance levels and KPI's.

What Will You Be Doing as a Credit Representative?

  • Use state-of-the-art technology and communicate with Consumers via phone, live chat, email, and text.
  • We will train you to take inbound and outbound call with utmost professionalism and courtesy.
  • Negotiate and set-up payments.
  • Navigate cutting edge Customer Relationship Management (CRM) software
  • Learn negotiation and sales techniques applicable to all industries
  • Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
  • General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
  • Good decision making skills are required.

Top Reasons to Join Our Team:

  • A stable organization offering an exciting yet challenging employment opportunity,
  • Growth potential, both personally and professionally.
  • Comprehensive training to set you up for success.
  • A supportive, dynamic team environment and Company Culture.
  • The chance to make a meaningful impact by helping people navigate tough times.
  • Great benefits (health, dental & vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.
  • We offer a traditional 401k/Roth Plan with discretionary matching.
  • Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)
  • Paid Volunteer and Community Outreach Program that allows you to 'help others' in the community,
  • Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission.

Apply