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Virtual Personal Banker Jobs (NOW HIRING)

BOK Financial

Personal Banker

Tulsa, OK

$17.50 - $21.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Oklahoma City, OK

$17.75 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Fort Worth, TX

$18.50 - $22.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Oklahoma City, OK

$17.75 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Fort Worth, TX

$18.50 - $22.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Boulder, CO

$45K - $55K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Albuquerque, NM

$18.75 - $22.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Bonner Springs, KS · On-site

$18 - $22/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Edmond, OK

$17.50 - $21.25/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Muskogee, OK · On-site

$18.50 - $22.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Boulder, CO

$45K - $55K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Muskogee, OK

$18.50 - $22.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Addison, TX · On-site

$18.75 - $22.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

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How much do virtual personal banker jobs pay per hour?

As of May 31, 2026, the average hourly pay for virtual personal banker in the United States is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Personal Banker, and why are they important?

To thrive as a Virtual Personal Banker, you need strong financial knowledge, customer service expertise, and typically a background in banking or a related field. Familiarity with digital banking platforms, CRM systems, and secure communication tools is essential. Excellent communication, problem-solving skills, and the ability to build trust remotely help you stand out in this role. These competencies are crucial for providing effective, secure, and personalized financial support to clients in a virtual environment.

How does a Virtual Personal Banker typically collaborate with other departments to resolve customer issues?

As a Virtual Personal Banker, you frequently work with teams such as loan processing, fraud prevention, and IT support to address customer needs efficiently. While your primary interactions are with clients via digital channels, you often coordinate internally to expedite approvals, clarify policies, or troubleshoot online banking issues. Effective communication and documentation are key, as you may need to escalate complex cases or follow up across teams. This collaborative approach ensures customers receive seamless and timely service.

What does a Virtual Personal Banker do?

A Virtual Personal Banker assists customers with their banking needs through online platforms, phone calls, or video chats rather than in person at a branch. They help clients open accounts, manage transactions, provide financial advice, and resolve issues remotely. Virtual Personal Bankers use digital banking tools to ensure customers receive personalized service and support anytime, anywhere. Their goal is to offer convenient, secure, and efficient banking experiences for clients who prefer not to visit a physical branch.

What is the difference between Virtual Personal Banker vs Customer Service Representative?

AspectVirtual Personal BankerCustomer Service Representative
CredentialsFinancial certifications (e.g., Series 6, 7), relevant banking experienceBasic customer service skills, sometimes industry-specific training
Work EnvironmentRemote, online banking platforms, financial institutionsCall centers, retail stores, or remote customer support
Employer & IndustryBanks, credit unions, financial service providersVarious industries including retail, telecom, banking
Search & Comparison IntentFinancial advice, banking services, investment optionsGeneral customer support, issue resolution

The Virtual Personal Banker specializes in providing financial advice, managing accounts, and offering banking solutions remotely, often requiring financial certifications. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. While both roles involve remote communication, the Virtual Personal Banker focuses on financial services, making it a more specialized position within banking institutions.

More about Virtual Personal Banker jobs
What cities are hiring for Virtual Personal Banker jobs? Cities with the most Virtual Personal Banker job openings:
What are the most commonly searched types of Personal Banker jobs? The most popular types of Personal Banker jobs are:
What states have the most Virtual Personal Banker jobs? States with the most job openings for Virtual Personal Banker jobs include:
What job categories do people searching Virtual Personal Banker jobs look for? The top searched job categories for Virtual Personal Banker jobs are:
Virtual Personal Banker jobs near you
Virtual Personal Banker

Virtual Personal Banker

Firefighters First Credit Union

Auburn, WA • Remote

$58.56K - $65.06K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

This a remote work from home position. Candidates must reside in the state of Idaho or Washington.


Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center). This role focuses on delivering legendary service by addressing member inquiries, resolving issues, and promoting the credit union's products and services in alignment with our mission to improve the financial lives of our Fire Family.
Typical responsibilities:

  • Recommend FFCU financial products and services to members to meet individual member needs.
  • Process and manage member accounts and/or open new and sub-accounts.
  • Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.
  • Process and manage credit and debit cards.
  • Troubleshoot, research, respond, and provide training on member services technology and related issues.
  • Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance.
  • Participate in special projects and perform other assignments as needed.
  • May occasionally travel to attend meetings, conferences, training, or other work-related events.

Basic Qualifications:

  • Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution.
  • Experience with consumer loan application and processing.
  • Experience with account opening and teller transactions.
  • High School Diploma or GED
  • All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Benefits:

We offer exceptional benefits to our employees, including:

  • Competitive salary with a pay for performance bonus
  • Fully paid Medical, Dental, and Vision benefits package for employees.
  • Fully paid Life insurance, AD&D, short and long-term disability coverage
  • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
  • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
  • Pet Insurance
  • 3 weeks of PTO annually including 2 ½ days of float time.
  • 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.