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Virtual Personal Banker Jobs (NOW HIRING)

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Albuquerque, NM · On-site

$18.75 - $22.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Bilingual Personal Banker will be able to effectively and efficiently handle client ...

BOK Financial

Personal Banker

Oklahoma City, OK · On-site

$17.75 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Oklahoma City, OK · On-site

$18 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Albuquerque, NM

$18.75 - $22.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Bilingual Personal Banker will be able to effectively and efficiently handle client ...

BOK Financial

Personal Banker

Denver, CO

$45K - $55K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Denver, CO · On-site

$45K - $55K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Denver, CO

$45K - $57K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Denver, CO · On-site

$45K - $57K/yr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Addison, TX

$18.75 - $22.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Mcalester, OK

$17 - $20.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

New

BOK Financial

Personal Banker

Oklahoma City, OK · On-site

$17.75 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK

$17.50 - $21.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Oklahoma City, OK · On-site

$17.75 - $21.75/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK · On-site

$17 - $20.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Tulsa, OK

$17.50 - $21.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker I provides the best client experience possible for BOKF's clients. They are ...

BOK Financial

Personal Banker

Houston, TX · On-site

$18.50 - $22.50/hr

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training ... The Personal Banker provides the best client experience possible for BOKF's clients. They are ...

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Virtual Personal Banker information

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How much do virtual personal banker jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual personal banker in the United States is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $22.60 per hour, depending on experience, location, and employer.

What does a virtual personal banker do?

A Virtual Personal Banker assists customers with their banking needs through online platforms, phone calls, or video chats rather than in person at a branch. They help clients open accounts, manage transactions, provide financial advice, and resolve issues remotely. Virtual Personal Bankers use digital banking tools to ensure customers receive personalized service and support anytime, anywhere. Their goal is to offer convenient, secure, and efficient banking experiences for clients who prefer not to visit a physical branch.

What skills and qualifications are needed to be a virtual personal banker?

To thrive as a Virtual Personal Banker, you need strong financial knowledge, customer service expertise, and typically a background in banking or a related field. Familiarity with digital banking platforms, CRM systems, and secure communication tools is essential. Excellent communication, problem-solving skills, and the ability to build trust remotely help you stand out in this role. These competencies are crucial for providing effective, secure, and personalized financial support to clients in a virtual environment.

How does a virtual personal banker collaborate with other departments to resolve customer issues?

As a Virtual Personal Banker, you frequently work with teams such as loan processing, fraud prevention, and IT support to address customer needs efficiently. While your primary interactions are with clients via digital channels, you often coordinate internally to expedite approvals, clarify policies, or troubleshoot online banking issues. Effective communication and documentation are key, as you may need to escalate complex cases or follow up across teams. This collaborative approach ensures customers receive seamless and timely service.

What is the difference between Virtual Personal Banker vs Customer Service Representative?

AspectVirtual Personal BankerCustomer Service Representative
CredentialsFinancial certifications (e.g., Series 6, 7), relevant banking experienceBasic customer service skills, sometimes industry-specific training
Work EnvironmentRemote, online banking platforms, financial institutionsCall centers, retail stores, or remote customer support
Employer & IndustryBanks, credit unions, financial service providersVarious industries including retail, telecom, banking
Search & Comparison IntentFinancial advice, banking services, investment optionsGeneral customer support, issue resolution

The Virtual Personal Banker specializes in providing financial advice, managing accounts, and offering banking solutions remotely, often requiring financial certifications. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. While both roles involve remote communication, the Virtual Personal Banker focuses on financial services, making it a more specialized position within banking institutions.

Can I be a virtual personal banker with no experience?

Virtual personal banker roles typically require some knowledge of banking products and customer service skills, but many employers offer training for candidates with no prior experience. Having a background in finance, communication, or sales can be helpful, and certifications like a banking or financial services license may be beneficial. Entry-level positions often focus on developing skills on the job, making it possible to start without previous experience.
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What are the most commonly searched types of Personal Banker jobs?

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What states have the most Virtual Personal Banker jobs?

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Virtual Personal Banker jobs near you
Infographic showing various Virtual Personal Banker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,255 per year, or $20.8 per hour.

Personal Banker

BOK Financial

Tulsa, OK • On-site

$17 - $20.50/hr

Full-time

Re-posted 5 days ago

Job description

Req ID: 78516
Location: Tulsa -TUL
Areas of Interest: Consumer Banking
Pay Transparency Salary Range: Not Available
Application Deadline: 09/28/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Bonus Type
Formula Based
Summary
Are you ready to make a real difference? At BOK Financial, we're passionate about supporting our clients and each other. Join us as a Personal Banker I and kickstart your career with our industry-leading Banking Navigator program-a 9-week training program designed to equip you with the skills, knowledge, and confidence to excel.
In our 9-week Banking Navigator training program you'll receive hands-on guidance from a dedicated success team. This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training, and skill application exercises. Upon graduation, you'll be fully prepared to thrive as a Personal Banker-knowledgeable, confident, and committed to delivering best-in-class service. Start your path to becoming a Personal Banker and help drive long-term growth at BOK Financial. Your banking career begins here!
Please note: Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.
Job Description
The Personal Banker I provides the best client experience possible for BOKF's clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes. The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel assured that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels.
During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.
Team Culture
We're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.
We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.
We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.
How You'll Spend Your Time
  • You will be responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships. While providing consultative conversations to existing and prospective clients you will assess their financial needs and offer bank products and services to help clients accomplish their financial goals.
  • You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions.
  • You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E-Statements, and mobile and ATM deposit capabilities.
  • You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.
  • You will provide a variety of teller transactions for clients (i.e., cashes checks, processes checking and savings account withdrawals and balances within standards, etc.) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals.
  • You will comply with internal control, audit, security, and compliance policies and procedures and laws and regulations.
  • You will participate in professional development through training, engaging in self-improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results.

Education & Experience Requirements
This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.
  • Working knowledge of consumer financial products and services
  • Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
  • Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
  • Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
  • Problem-solving and conflict resolution skills
  • Ability to follow established standards and use judgment to determine when appropriate to escalate
  • Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
  • Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
  • Ability to complete multiple tasks at a time
  • Excellent interpersonal skills including sales and client relations skills, both in-person and via telephone
  • Detail oriented, high degree of accuracy
  • Ability to work in a fast-paced environment & under pressure, as needed

Advertising Source
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Please contact recruiting_coordinators@bokf.com with any questions.

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