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Virtual Hospitality Jobs (NOW HIRING)

Lancesoft

Hospitality Associate

Manhattan, NY · On-site

$22/hr

Virtual/In-Person * The Hospitality Associate position is responsible for providing hospitality and catering services at a client site including conference room set-up, and other general office ...

Applebee's

Restaurant Hospitality Manager

Shelby, NC · On-site

$43K - $53K/yr

Hospitality Manager - Applebee's Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is ... free virtual therapy sessions * Relocation Assistance Program for those that qualify Thrive ...

Applebee's

Restaurant Hospitality Manager

Liberal, KS

$43K - $53K/yr

Hospitality Manager - Applebee's Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is ... free virtual therapy sessions * Relocation Assistance Program for those that qualify Thrive ...

Applebee's

Restaurant Hospitality Manager

Lexington, NC · On-site

$36K - $45K/yr

Hospitality Manager - Applebee's Applebee's Neighborhood Grill + Bar / Thrive Restaurant Group is ... free virtual therapy sessions * Relocation Assistance Program for those that qualify Thrive ...

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Virtual Hospitality information

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$11

$24

$33

How much do virtual hospitality jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual hospitality in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual hospitality?

To thrive in Virtual Hospitality, you need a solid background in hospitality management, customer service, and digital communication, typically supported by relevant education or experience in hospitality or tourism. Familiarity with virtual event platforms, reservation systems, and CRM tools is essential. Outstanding interpersonal skills, adaptability, and attention to detail set individuals apart in delivering seamless virtual guest experiences. These skills ensure high-quality service, guest satisfaction, and the effective operation of virtual hospitality environments.

What is the difference between Virtual Hospitality vs Virtual Concierge?

AspectVirtual HospitalityVirtual Concierge
CredentialsCustomer service, hospitality, or related certifications often preferredCustomer service, hospitality, or concierge certifications often preferred
Work EnvironmentRemote, online platforms serving hospitality clientsRemote, online platforms assisting guests with services and reservations
Employer & IndustryHotels, resorts, travel companies, hospitality servicesHotels, luxury services, travel agencies, concierge platforms
Search & Comparison IntentUnderstanding virtual roles in hospitality industryDifferences between virtual roles in guest services

Virtual Hospitality and Virtual Concierge both operate remotely within the hospitality industry, focusing on customer service. Virtual Hospitality typically involves broader support for hotel or travel-related services, while Virtual Concierge specializes in personalized guest assistance, reservations, and local recommendations. Both roles require strong communication skills and hospitality knowledge, but their specific functions and client interactions differ slightly, making them distinct yet related virtual positions in the hospitality sector.

What are some typical challenges faced by professionals in virtual hospitality roles, and how can they be addressed?

Professionals in virtual hospitality often encounter challenges such as maintaining high levels of guest engagement and satisfaction without in-person interaction. Building rapport through digital communication, ensuring seamless use of technology, and responding promptly to guest needs are essential. Overcoming these challenges involves strong communication skills, proficiency with virtual event platforms, and adaptability to rapidly changing guest expectations. Collaborating closely with IT support and sales teams also plays a crucial role in delivering memorable virtual experiences.

What is virtual hospitality?

Virtual hospitality refers to providing guest services and experiences through digital platforms instead of traditional in-person interactions. It often involves roles like virtual concierges, online event hosts, or remote guest support for hotels, restaurants, and events. The focus is on using technology to deliver personalized service, answer inquiries, and enhance the guest experience from a distance. Virtual hospitality has grown in popularity as businesses adapt to remote work and digital engagement trends.
More about Virtual Hospitality jobs
What cities are hiring for Virtual Hospitality jobs? Cities with the most Virtual Hospitality job openings:
What are the most commonly searched types of Hospitality jobs? The most popular types of Hospitality jobs are:
What states have the most Virtual Hospitality jobs? States with the most job openings for Virtual Hospitality jobs include:
What job categories do people searching Virtual Hospitality jobs look for? The top searched job categories for Virtual Hospitality jobs are:
Virtual Hospitality jobs near you
Infographic showing various Virtual Hospitality job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Call Center Confirmer

Vacatia

Kissimmee, FL • Remote

$16/hr

Full-time

Posted 4 days ago

Job description

Join Vacatia and Redefine the Guest Experience Across the Country

Location: Remote (Work from home in the Eastern Time Zone)

Compensation: $16 hourly + commission

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. Were building the next generation of travel lifestyle products by blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

Were looking for a customer service and operational ambassador, known as Confirmer, who will ensure the final coordination and technical readiness of contact center and virtual tours booked by owners. If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

Why Youll Love Working at Vacatia
  • Build the Future: Serve as a critical guide ensuring that every participant is fully prepared for their digital experience by verifying reservation details.
  • Impact That Matters: Provide high-touch support that directly impacts owner satisfaction and the overall success of the Virtual Marketing operations.
  • Innovation at Scale: Work directly with various virtual meeting platforms and internal tools like SPI, Jag, Max, and Excel.
  • Autonomy and Ownership: Independently solve practical problems related to scheduling conflicts or technical hurdles to ensure a seamless transition into the virtual environment.
  • Culture of Growth: Thrive in a fast-paced setting where you will effectively manage multiple responsibilities and adapt to shifting priorities.
Your Impact
  • Coordinate scheduling and qualifications by confirming tour times and attendee lists, and reviewing owner qualifications to ensure they meet specific criteria.
  • Guide technology onboarding by walking owners through necessary software requirements and troubleshooting basic connectivity or platform access issues prior to the tour start.
  • Establish professional rapport to build excitement and confidence in the virtual process while listening to and reassuring owner concerns.
  • Ensure operational excellence by accurately entering and updating reservation data and maintaining up-to-date contact information within company systems.
  • Support departmental security and administration by adhering to all company policies and security awareness protocols while performing necessary administrative duties.

What You Bring

  • 2+ years of experience in a similar customer service or virtual support environment.
  • Vacation Ownership or Timeshare Outbound experience highly preferred
  • Proven track record of exceptional ability to communicate and interact with others via telephone and digital channels.
  • Strength in various tech platforms, including SPI, Excel, Email, Jag, Max, and various virtual meeting platforms.
  • Ability to interpret data, solve practical problems involving various variables, and maintain professionalism and discretion in handling sensitive and confidential information.
  • Willingness to occasionally work weekends, holidays, and extended hours to accommodate tour schedules.

Join Us

Join us at the start of something big. If youre ready to build whats next in owner engagement and virtual hospitality, wed love to hear from you.

Apply