The hospitality industry is a broad designation, inclusive of a wide number of positions with differing duties and responsibilities. In general, jobs in the hospitality industry are those in which you cater to the needs of travelers and tourists; these can be positions like front-desk clerks at a hotel, customer liaisons aboard a cruise ship, event coordination specialists, and even casino workers. Common to each is the focus on attending to the needs of guests and clients, providing outstanding customer services and seamless experiences.