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Virtual Desk Jobs in Virginia (NOW HIRING)

SAIC

Senior Service Desk Specialist

Springfield, VA · On-site

$40K - $80K/yr

In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and ... V, including basic virtual machine setup and administration * Familiarity with IT hardware ...

One Medical

Phlebotomist/Front Desk

Reston, VA

$17.75 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Patient Care ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Patient Care ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22.25/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Patient Care ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as Patient Care ...

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Virtual Desk information

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the most commonly searched types of Desk jobs in Virginia? The most popular types of Desk jobs in Virginia are:
What are popular job titles related to Virtual Desk jobs in Virginia? For Virtual Desk jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Virtual Desk jobs in Virginia look for? The top searched job categories for Virtual Desk jobs in Virginia are:
What cities in Virginia are hiring for Virtual Desk jobs? Cities in Virginia with the most Virtual Desk job openings:
Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Virginia as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 86% In-person, and 14% Remote job distribution.

Senior Service Desk Specialist

Science Applications International Corporation

Springfield, VA • On-site

Full-time

Re-posted 27 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 223 rated it services

Job description


SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Program Office (JPO) Team. In this hands-on role, the Service Desk Specialist will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment.
The ideal candidate will bring expertise in Windows Server, Red Hat Enterprise Linux (RHEL), virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges for local and geo-graphically dispersed stakeholders. This position requires on-site support at Springfield, VA.
Key Responsibilities:
  • Respond to and resolve end-user support requests and incidents, providing hardware and software solutions to ensure operational continuity
  • Identify technical issue type and elevate/route to appropriate internal team as appropriate
  • Support the configuration and operation of virtualized environments, such as VMware or Nutanix Hyper-Converged Infrastructure (HCI) systems
  • Perform daily infrastructure monitoring, identifying issues and proactively route change requests to resolve system alerts to maintain stability and performance
  • Develop and maintain system documentation such as standard operating procedures (SOPs), troubleshooting guides, and frequently asked questions (FAQs)
  • Collaborate with cross-functional support teams to address technical challenges and integrate new hardware/software into the enterprise IT environment
  • Diagnose and resolve hardware, software, and networking issues in a timely manner to minimize system downtime

Qualifications
Required Qualifications:
Education:
  • High School Diploma/GED

Certifications (CWF Requirements):
  • Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 451 (System Administrator - Intermediate Level) requirements, as outlined by Navy COOL
    This requirement can be met by possessing one or more of the following qualifying certifications:
  • CompTIA Cloud+
  • CompTIA Security+
  • GIAC Global Industrial Cyber Security Professional (GICSP)
  • GIAC Security Essentials Certification (GSEC)
  • Systems Security Certified Practitioner (SSCP)

OR This requirement can be met through:
  • A Bachelor's Degree in Cybersecurity, Computer Science, IT, or a related field

Experience:
  • 1-3 years of professional experience managing and supporting enterprise-level IT environments

Technical Skills:
  • Knowledge of Red Hat Enterprise Linux (RHEL) operating systems for basic system configuration, updates, and troubleshooting
  • Experience working with virtualized environments, such as VMware, Nutanix, or Hyper-V, including basic virtual machine setup and administration
  • Familiarity with IT hardware maintenance, repair, and installation, supporting workstations, laptops, printers, and related peripherals
  • General understanding of networking concepts, including TCP/IP, VLANs, DHCP, and connectivity troubleshooting
  • Basic knowledge of IT automation and scripting tools (e.g., PowerShell, Bash) to assist in automating repeatable processes
  • Awareness of security standards such as NIST 800-53, DoD RMF, and system hardening methodologies

Clearance Requirement:
  • Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with Poly

Work Environment and Notes:
  • On-Site Work: All work must be conducted on-site in Springfield, VA
  • Travel: up to 25% to CONUS/OCONUS locations
  • Program Scope: Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers
  • Subcontractor Role: Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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