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Virtual Customer Service Representative Jobs in Texas

United States Gold Bureau LLC

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Jobs4U

Customer Service Representative

Frisco, TX · On-site

$25/hr

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Midway Plumbing

Customer Service Representative

Abilene, TX · On-site

$13.75 - $18.50/hr

Midway Plumbing is Hiring a Customer Service Representative! Part-Time * Steady Schedule * Team Environment Do you love helping people and getting them taken care of right away? Midway Plumbing is ...

LaunchPoint28

Customer Service Representative

Mcallen, TX · On-site

$650 - $1.2K/wk

Customer Service Rep at LaunchPoint28 LaunchPoint28 is looking for an enthusiastic, motivated, and people-oriented Customer Service Representative to join our team in McAllen, TX. If you enjoy ...

BCforward

Customer Service Rep

San Antonio, TX · On-site

$12.59/hr

Customer Service Rep 0-12 month(s) SAN ANTONIO TX 78249 $12.59/hr on w2 The Customer Service Rep receives calls and emails from clients as the initial point of contact for inquiries regarding HR ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Texas

Virtual Customer Service Representative information

See Texas salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Texas?

The most popular types of Customer Service Representative jobs in Texas are:

What are popular job titles related to Virtual Customer Service Representative jobs in Texas?

For Virtual Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Texas look for?

The top searched job categories for Virtual Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Virtual Customer Service Representative jobs?

Cities in Texas with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative

Bacon Nation Inc

Rockwall, TX

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description

Bacon Plumbing, Heating, Air & Electric is seeking enthusiastic and dedicated Customer Service Representatives to represent our company in a call center environment. This forward-facing role is on the front lines of Bacon, and is key to our mission of providing superior customer service.

Responsibilities

  • Answer inbound calls in a high-volume call center environment promptly and professionally
  • Address inquiries, complaints, and service-related issues in a timely manner
  • Provide accurate information about products, services, policies, or promotions
  • Document customer interactions and update records in ServiceTitan as necessary
  • Collaborate with team members to improve processes and enhance the customer experience
  • Monitor emails, text messages, and virtual leads
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Commit to growing knowledge of Plumbing, HVAC, and Electrical trade services to provide the most informed help possible
  • Perform any additional responsibilities and duties as assigned to support team and business needs 

Requirements

  • 1 year of customer service experience in a call center or telemarketing role preferred
  • Experience with a Plumbing, HVAC, or Electric service provider in any capacity is preferred
  • Proficiency with computers, CRM software, and basic office applications
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to handle challenging customer interactions
  • Ability to work in a fast-paced environment and manage multiple tasks

Benefits

Bacon offers the following benefits in order to achieve a happy and healthy team culture together:

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Life Insurance
  • PTO and paid holidays

The pay for this role is competitive and based on experience. Multiple shifts available.

Apply