ZipRecruiter

Log In

2

Entry Level Customer Service Representative Jobs in Texas

Colony Ridge Land

Be Seen First

Entry Level Customer Service Representative

Cleveland, TX · On-site

$14 - $18/hr (+ commission)

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

CryptoGex

Entry Level Customer Service Assistant

Austin, TX · On-site

$18.50 - $28.50/hr

Position Overview We are looking for a dependable and customer-focused Entry Level Customer Service ... The Customer Service Representative will act as a key point of contact for event attendees ...

Iscar Metals, Inc.

Be Seen First

Entry-Level Customer Service Representative - Order Entry

Arlington, TX · On-site

$14.50 - $19.50/hr

ISCAR USA , a dynamic and innovative cutting tool company, has an opening for a Customer Service Representative to join our Order Entry team at our corporate office in Arlington, TX . Customer ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX · On-site

$15.75 - $21.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Texas

Entry Level Customer Service Representative information

See Texas salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Texas?

The most popular types of Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Entry Level Customer Service Representative jobs?

Cities in Texas with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Entry Level Customer Service Representative

Apex Homes

Houston, TX

$15.25 - $20.75/hr

Full-time

Re-posted 10 days ago

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Package Details

Apply