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Professional Customer Service Representative Jobs in Texas

Banking

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Seeking a Banking or financial Customer Service Representative to ... Provide professional, clear, and customer-focused communication. * Follow company policies related ...

Modalways

Customer Service Representative

Austin, TX · On-site

$18 - $28/hr

About the Role Modalways is seeking a motivated and professional Customer Service Representative for immediate hire to support client communication and service operations. This role focuses on ...

SUNLINE PRODUCTS

Be Seen First

Customer Service Representative (CSR)

Katy, TX · On-site

$15 - $18/hr

Provide professional, responsive customer service while developing an understanding of each ... Keep customers and Sales Representatives informed of order status, artwork approvals, production ...

SUNLINE PRODUCTS

Be Seen First

Customer Service Representative (CSR)

Katy, TX · On-site

$15 - $18/hr

Provide professional, responsive customer service while developing an understanding of each ... Keep customers and Sales Representatives informed of order status, artwork approvals, production ...

VSSI LLC Staffing Services

CSR 2

Dallas, TX · On-site

$17/hr

Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description ... Answer incoming calls and provide professional customer service * Respond to customer inquiries via ...

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Professional Customer Service Representative information

What is the difference between Professional Customer Service Representative vs Customer Support Specialist?

AspectProfessional Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, corporate officesCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, e-commerce, telecom
Job FocusHandling customer inquiries, resolving issues, providing product infoTechnical troubleshooting, product support, account assistance

Both roles involve assisting customers, but Professional Customer Service Representatives typically focus on general inquiries and issue resolution, while Customer Support Specialists often handle technical or specialized support tasks. The roles overlap in work environment and industry usage, making them closely related but distinct in focus.

What is considered professional customer service as a professional customer service representative?

Professional customer service as a customer service representative involves effectively communicating with customers, demonstrating patience and empathy, resolving issues efficiently, and maintaining a positive attitude. It also includes knowledge of company policies, active listening skills, and the ability to use customer service tools such as CRM software to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Texas?

The most popular types of Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Professional Customer Service Representative jobs?

Cities in Texas with the most Professional Customer Service Representative job openings:

Professional Customer Service Representative jobs near you

Customer Service Representative | Billing Support (Bilingual)

Customer Operations

Mcallen, TX • On-site

$15.25 - $20.75/hr

Other

Re-posted 9 days ago

Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Bilingual in English/Spanish

Preferred Qualifications

  • Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

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