ZipRecruiter

Log In

1

Allstate Customer Service Representative Jobs in Texas

next page

Showing results 1-20

All JobsAllstate Customer Service Representative JobsAllstate Customer Service Representative Jobs in Texas

Allstate Customer Service Representative information

See Texas salary details

$9

$17

$25

How much do allstate customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for allstate customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What does an Allstate Customer Service Representative do?

An Allstate Customer Service Representative assists customers with their insurance policies, including answering questions, processing policy changes, managing claims, and providing quotes. They act as a point of contact between the customer and Allstate, ensuring that customer needs are met efficiently and professionally. Their role requires strong communication skills, attention to detail, and a solid understanding of Allstate's insurance products and services.

What are some common challenges faced by Allstate Customer Service Representatives, and how can they be managed?

Allstate Customer Service Representatives often encounter challenges such as handling high call volumes, navigating complex insurance policies, and addressing customer concerns or complaints. Managing these challenges typically involves staying organized, utilizing internal knowledge bases, and actively practicing empathy and clear communication. The team environment is supportive, with supervisors and colleagues available to assist, and ongoing training is provided to help reps stay updated on products and best practices. Developing strong problem-solving skills and leveraging company resources can make daily tasks more manageable.

What are the key skills and qualifications needed to thrive as an Allstate Customer Service Representative, and why are they important?

To thrive as an Allstate Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and Allstate’s proprietary systems, as well as any required insurance licensing, is typically necessary. Patience, empathy, and the ability to stay organized under pressure help representatives build trust and resolve customer issues effectively. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and ensuring accurate policy management.

What is the difference between Allstate Customer Service Representative vs State Farm Customer Service Representative?

AspectAllstate Customer Service RepresentativeState Farm Customer Service Representative
Required CredentialsHigh school diploma; some roles may prefer insurance licensesHigh school diploma; insurance licenses often preferred or required
Work EnvironmentOffice setting, call centers, or remote workOffice-based, call centers, or remote positions
Employer & Industry UsageAllstate Insurance, insurance industryState Farm Insurance, insurance industry
Common Search & ComparisonYesYes

Both Allstate and State Farm Customer Service Representatives work in similar environments, handling customer inquiries, policy questions, and claims. They typically require comparable credentials, such as a high school diploma and insurance licenses. While the companies differ, the roles are quite similar in responsibilities and industry usage, making them common points of comparison for job seekers in insurance customer service roles.

What are popular job titles related to Allstate Customer Service Representative jobs in Texas?

For Allstate Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Allstate Customer Service Representative jobs in Texas look for?

The top searched job categories for Allstate Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Allstate Customer Service Representative jobs?

Cities in Texas with the most Allstate Customer Service Representative job openings:

Allstate Customer Service Representative jobs near you
Infographic showing various Allstate Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Insurance Customer Service Representative

Allstate Insurance Agency - Kristie Barrett

Plano, TX • On-site

$40K - $60K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Benefits:

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Insurance Customer Service Representative Kristie Barrett Allstate Agency – Full Time

We are looking for a licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you.

Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits

Base salary + uncapped commission Paid training Health, Dental, and Vision insurance Paid time off (PTO) and paid holidays Growth opportunities within the agency

Responsibilities

Provide excellent customer service to maintain strong client relationships Handle policy changes, billing inquiries, and customer account updates Process Evidence of Insurance and policy documents Assist with cross-selling opportunities and referrals for additional products Meet individual and agency performance goals Identify opportunities for financial services and refer to appropriate team members

Requirements

Active Property & Casualty license (required) Minimum 1 year of Allstate customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven Positive and professional attitude

If you’re ready to grow your career with a supportive and high-performing team, apply today!

This is a remote position.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Apply