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Virtual Customer Service Representative Jobs in Laredo, TX

Tornado Bus

Customer Service Rep.

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role ...

Doggett Freightliner

Customer Service Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and ...

Doggett

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Doggett

Customer Service Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative Classification Exempt Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and ...

Circle K

Customer Service Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Laredo, TX

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Laredo, TX

$14 - $19/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Laredo, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Virtual Customer Service Representative information

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How much do virtual customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for virtual customer service representative in Laredo, TX is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Laredo, TX?

The most popular types of Customer Service Representative jobs in Laredo, TX are:

What are popular job titles related to Virtual Customer Service Representative jobs in Laredo, TX?

For Virtual Customer Service Representative jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Laredo, TX look for?

The top searched job categories for Virtual Customer Service Representative jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Virtual Customer Service Representative jobs?

Cities near Laredo, TX with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Laredo, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,320 per year, or $16.5 per hour.

Customer Service Rep.

Laredo, TX • On-site

Tornado Bus
Ground Public Transportation • 51 - 200 employees
Learn more about Tornado Busexternal

$12.50 - $16.75/hr

Other

Re-posted 4 days ago

Job description

Customer Service Representative

Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties.

Job Specific Responsibilities:

  • Provide an exceptional customer experience.
  • Call customers to advise about changes or cancellations of scheduled runs.
  • Respond to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.
  • Responsible for cash management and compliance.
  • Operates cash register and/or credit card equipment.
  • Sells and processes ticket orders via telephone, internet, and over the counter.
  • Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.
  • Maintains a professional working relationship with partnering retail agencies.
  • Completion of required documentation for transactions made with partnering retail agencies.
  • Daily accurate reporting of tickets sold and cash collected.
  • Effectively answer calls on multi-line system, appropriately greet callers and correctly route calls and screen calls as required.
  • Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.
  • Utilize good judgment when confronted with the resolution of both internal and external conflict.
  • Responsible for money transfer transactions
  • Assist customers with luggage ID tag and transfer to luggage compartment
  • Other duties as assigned.

Experience:

Please indicate the type of experience required/preferred for the position - Required or Preferred:

1 year of job related experience - preferred.

Bilingual (Spanish/English) - required.

Education:

Minimum Formal Education:

Click on the cell below to see a drop down menu of options for education. - Required or Preferred:

High school diploma or equivalent - required.

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