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Virtual Customer Service Associate Jobs (NOW HIRING)

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Virtual Customer Service Associate information

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$8

$17

$27

How much do virtual customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

More about Virtual Customer Service Associate jobs
What cities are hiring for Virtual Customer Service Associate jobs? Cities with the most Virtual Customer Service Associate job openings:
What are the most commonly searched types of Virtual Customer Service jobs? The most popular types of Virtual Customer Service jobs are:
What states have the most Virtual Customer Service Associate jobs? States with the most job openings for Virtual Customer Service Associate jobs include:
Infographic showing various Virtual Customer Service Associate job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options