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Virtual Customer Service Associate Jobs in Florida

The Customer Service Associate provides efficient, and courteous customer service, follows all company policies and procedures according to handbook, and sells products to individuals in a high ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

New

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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Virtual Customer Service Associate information

See Florida salary details

$6

$12

$20

How much do virtual customer service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual customer service associate in Florida is $12.81, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $14.38 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Florida?

The most popular types of Virtual Customer Service jobs in Florida are:

What cities in Florida are hiring for Virtual Customer Service Associate jobs?

Cities in Florida with the most Virtual Customer Service Associate job openings:

Infographic showing various Virtual Customer Service Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $26,639 per year, or $12.8 per hour.

Virtual Customer Service Assistant

Jacksonville, FL • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees

$13.75 - $18.75/hr

Full-time

Medical, Life

Posted 20 days ago


Job description

Remote Client Service Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Ignite Your Career with AO - Work From Home
Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. In this role, you'll work directly with clients who have requested information about their benefits, helping them understand their options while delivering exceptional customer service and ongoing support.
Whether you're launching a new career or bringing experience in customer service, healthcare, hospitality, retail, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture that emphasizes mentorship, leadership development, and long-term career growth.
What You'll Do
As a Remote Client Service Representative, you'll help clients understand their available benefits while building trusted, long-term relationships through outstanding service.
Client Support Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Build long-term client relationships through trust, professionalism, and responsive service
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development workshops and coaching sessions
  • Strengthen communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on shared success
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentorship
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Clear leadership pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Modern technology and virtual collaboration tools
Qualifications
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Commitment to outstanding customer service
  • Self-motivation and strong work ethic
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
  • Desire for continuous learning and career growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals.
Why Join AO?
At AO, we believe careers are built through mentorship, opportunity, and continuous growth.
Our culture is centered on:
  • Supporting working families
  • Developing future leaders
  • Recognizing performance and achievement
  • Encouraging collaboration and innovation
  • Creating opportunities for long-term career success
  • Providing the flexibility of a remote-first workplace

When you join AO, you'll become part of a team that values your contribution, invests in your development, and supports your long-term success.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can grow professionally, help working families, and build long-term success, we'd love to hear from you.
Apply today and take the first step toward a rewarding career with AO.
Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀