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Virtual Customer Service Associate Jobs in Paterson, NJ

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Customer Service Associate - Overnight Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering ...

Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a ...

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a ...

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Job Overview Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer ...

Customer Service Associate

Manhattan, NY · On-site

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

Customer Service Associate

Orange, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Customer Service Associate

Passaic, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Customer Service Associate

Lake Hopatcong, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Customer Service Associate

Woodside, NY · On-site

$15 - $20.75/hr

Customer Service Associate Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean ...

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Virtual Customer Service Associate information

See Paterson, NJ salary details

$9

$17

$27

How much do virtual customer service associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual customer service associate in Paterson, NJ is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What cities near Paterson, NJ are hiring for Virtual Customer Service Associate jobs?

Cities near Paterson, NJ with the most Virtual Customer Service Associate job openings:

Infographic showing various Virtual Customer Service Associate job openings in Paterson, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,273 per year, or $17.4 per hour.

Virtual Customer Service (Entry Level)

New York, NY

$17.50 - $23.75/hr

Full-time

Re-posted 5 days ago


Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

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