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Virtual Csr Jobs in Springfield, IL (NOW HIRING)

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Towerloan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Qik N Ez

Customer Service Representative (3381)

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Join the Q Crew at Qik n' EZ--where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in ...

New

Qik N Ez

Customer Service Representative (3382)

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Join the Q Crew at Qik n' EZ--where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in ...

New

Qik N Ez

Customer Service Representative (3154)

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Join the Q Crew at Qik n' EZ--where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in ...

Qik N Ez

Customer Service Representative (3150)

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Join the Q Crew at Qik n' EZ--where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in ...

Qik N Ez

Customer Service Representative (2768)

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative Join the Q Crew at Qik n' EZ--where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Springfield, IL

Virtual Csr information

See Springfield, IL salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual csr in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Springfield, IL?

The most popular types of Csr jobs in Springfield, IL are:

What are popular job titles related to Virtual Csr jobs in Springfield, IL?

For Virtual Csr jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Springfield, IL look for?

The top searched job categories for Virtual Csr jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Virtual Csr jobs?

Cities near Springfield, IL with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Springfield, IL as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Customer Service Representative

The Habegger Corporation

Springfield, IL • On-site

$17 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Habegger Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

351st of 421 rated retail wholesalers

Job description

The Habegger Corporation in Springfield, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking skills? Are you looking for an opportunity to contribute to sales growth while performing administrative duties for a successful company? If so, please read on!
This position earns a competitive wage of $17-$22/hr, depending on experience, plus opportunities to earn up to $4,000/yr in bonuses. Employees are also eligible for an annual merit increase of up to 3%, depending on corporate guidelines. We provide generous benefits, including health, dental, Aflac, a 401(k) plan with up to 5% company match, paid vacation, sick days, profit sharing, a flexible spending account, and life insurance. If this sounds like the right opportunity for you, apply today!
ABOUT THE HABEGGER CORPORATION
We are an experienced HVAC distributor that's been providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.
Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is the reason we have the success that we do, so we offer a culture of growth, great pay, and awesome benefits.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
In this customer service position, you play an integral part in supporting our sales, profit, and customer service objectives. Your professional nature serves you well as you communicate with customers both over the phone and in person. Each person trusts you with their needs because you listen intently and sincerely seek personalized HVAC solutions. While serving customers in the showroom, you confidently promote sales, monthly specials, and counter specials. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness.
Behind the scenes, you perform administrative warehouse duties including, shipping, receiving, and facilities maintenance. With close attention to detail, you process and coordinate the filling of customer orders. Because you always stay up to date on company processes, policies, and procedures, you're able to perform your duties in an effective and successful manner. You enjoy that each day is a little different and find fulfillment in contributing to the company's success!
QUALIFICATIONS
  • Exceptional communication skills
  • Working knowledge of HVAC terms
  • Basic computer skills
  • Ability to regularly lift up to 100 lbs.
  • Ability to operate a forklift or be willing to be trained on it is a plus

Are you clean-cut and professional in appearance? Do you enjoy performing administrative duties? Are you a people person? If so, you might just be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 62703

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