ZipRecruiter

Log In

2

Remote Grubhub Customer Service Jobs in Springfield, IL

HMG Careers

Sales and Service Agent Remote

Elkhart, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cantrall, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bulpitt, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Buffalo, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Palmer, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Curran, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Stonington, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsGrubhub Customer Service JobsRemote Grubhub Customer Service JobsRemote Grubhub Customer Service Jobs in Springfield, IL

Remote Grubhub Customer Service information

See Springfield, IL salary details

$11

$19

$29

How much do remote grubhub customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote grubhub customer service in Springfield, IL is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.44 per hour, depending on experience, location, and employer.

What is a remote Grubhub Customer Service representative?

A Remote Grubhub Customer Service representative is a professional who assists Grubhub customers with their orders, account issues, and inquiries from a remote location, often from home. They handle customer concerns via phone, chat, or email, providing support for order tracking, payment problems, and restaurant communication. These representatives are trained to resolve issues efficiently while maintaining a positive customer experience. Working remotely allows for flexible schedules and the ability to serve customers across different regions.

What are the key skills and qualifications needed to thrive as a remote Grubhub Customer Service representative?

To thrive as a Remote Grubhub Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with CRM systems, online chat platforms, and order management tools is typically required. Patience, empathy, and the ability to multitask help you stand out in resolving customer issues efficiently and professionally. These skills ensure timely, accurate support that builds customer loyalty and upholds Grubhub’s reputation.

What are some common challenges faced by remote Grubhub Customer Service representatives, and how can they be effectively managed?

Remote Grubhub Customer Service representatives often encounter challenges such as managing high call volumes during peak meal times, resolving complex order issues, and maintaining clear communication without in-person support. To manage these effectively, staying organized, utilizing available digital resources, and proactively reaching out to team leads or supervisors when needed are key. Additionally, developing strong time management and multitasking skills will help you balance multiple customer inquiries and deliver timely, high-quality service.

What is the difference between Remote Grubhub Customer Service vs Remote Uber Eats Customer Support?

AspectRemote Grubhub Customer ServiceRemote Uber Eats Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, flexible hours, home-basedRemote, flexible hours, home-based
Employer & Industry UsagePart of food delivery industry, used by GrubhubPart of food delivery industry, used by Uber Eats
Common Search & ComparisonOften compared for customer support roles in food deliveryOften compared for customer support roles in food delivery

Both roles involve providing customer support in the food delivery industry, requiring similar credentials and work environments. The main difference lies in the employer—Grubhub vs Uber Eats—each with slightly different policies and platforms. Candidates should consider the specific company they are interested in when choosing between these roles.

What are popular job titles related to Remote Grubhub Customer Service jobs in Springfield, IL?

For Remote Grubhub Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Remote Grubhub Customer Service jobs in Springfield, IL look for?

The top searched job categories for Remote Grubhub Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Remote Grubhub Customer Service jobs?

Cities near Springfield, IL with the most Remote Grubhub Customer Service job openings:

Remote Grubhub Customer Service jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply