Grubhub Customer Service Jobs (NOW HIRING)

About Grubhub

At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment. There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.

As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.

About The Opportunity

The Grubhub Sales Executive role is a great opportunity to leverage your sales skills to make an impact on the company's rapid growth. Plus, you'll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive's love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.

You'll be on the front lines of building Grubhub's national restaurant partner network. You'll research and consult with restaurants, contact and meet with decision makers, and show them how Grubhub can benefit their business. You'll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.

The Impact You Will Make

• Discover Grubhub's next wave of great local restaurants: We need you to engage the most wanted restaurants in your territory and help us discover those hidden gems our diners are craving.

• Be the market expert: gather restaurant feedback, monitor competitor activity, marketing opportunities, and provide recommendations for improvement to management.

• Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identify needs and goals of the restaurant and demonstrate how Grubhub can help grow their business.

• Conduct extensive cold calling (60+ dials per day), emailing, and social outreach to prospective decision makers.

• Manage a territory and own the entire sales pipeline from prospecting to closing.

• Secure appointments with prospective clients to uncover needs and present the value of a partnership.

• Travel into the market to conduct in person sales pitches with merchant owners.

• Exceed high-volume sales goals while working within a team environment.

What You Bring to the Table

• Fluency in English is required; bilingual skills in Spanish or Chinese are a major plus.

• Bachelor's Degree or equivalent years of experience

• Dynamic personality who possesses a positive attitude and desire to be great.

• Thrive in a competitive team environment - you want to be the best.

• Coach-ability. Open to new ideas and feedback. Constantly looking to improve your skills.

• Ability to think strategically and make sound judgment to plan to achieve goals.

• Persuasive with demonstrated history of success in a fast paced, transactional, quota driven role.

• Unwavering work ethic that goes above and beyond to exceed goals.

• Money-motivated mentality.

Got These? Even Better

• Cold-calling experience.

• Ability to run effective in person sales presentations.

• B2B transactional sales experience.

• Restaurant industry or hospitality experience is a plus.

• CRM experience, preferably withSalesforce.com.

We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below, based on factors including geographic location.

New York: $46,000 - $57,750 ( $92,500 - $115,500 OTE)

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.