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Remote Csr Jobs in Springfield, IL (NOW HIRING)

Globe Life

Be Seen First

Remote Customer Service and Sales Associate

Chicago, IL · Remote

$60K - $80K/yr

Job Overview As a Remote Customer Service and Sales Associate , your key role includes developing customer relationships, implementing success, contributing to sales efforts and acting as a customer ...

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AO-Globe Life

Remote Benefits Specialist

Springfield, IL · Remote

$55K/yr

... customer service representative positions in your area. Company background AIL has been in business ... Remote work from home option Residual Income All-expenses-paid yearly office trips to exciting and ...

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Csr information

See Springfield, IL salary details

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How much do remote csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote csr in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.
More about Remote Csr jobs
What are the most commonly searched types of Csr jobs in Springfield, IL? The most popular types of Csr jobs in Springfield, IL are:
What are popular job titles related to Remote Csr jobs in Springfield, IL? For Remote Csr jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Springfield, IL look for? The top searched job categories for Remote Csr jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Csr jobs? Cities near Springfield, IL with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Springfield, IL as of May 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 45% Physical, and 55% Hybrid job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Remote Customer Service and Sales

HMG Careers

Springfield, IL • Remote

$69K/yr

Full-time

Medical, Dental

Posted 21 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them