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Virtual Csr Jobs in Raleigh, NC (NOW HIRING)

National Finance Company

Customer Service Rep

Durham, NC · On-site

$14 - $16/hr

Customer Service Representative Job Summary As a Customer Service Representative (CSR) , you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent ...

Circle K

Customer Service Representative

Smithfield, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Cary, NC

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Apex, NC

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

Circle K

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lillington, NC

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

FastSigns

Customer Service Representative

Raleigh, NC

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

Circle K

Customer Service Representative

Angier, NC

$11 - $15/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Kenly, NC

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Chapel Hill, NC

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pittsboro, NC

$11.25 - $15.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Wake Forest, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Holly Springs, NC

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Clayton, NC

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Genius Talent

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in ...

Circle K

Customer Service Representative

Carrboro, NC

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsVirtual Csr JobsVirtual Csr Jobs in Raleigh, NC

Virtual Csr information

See Raleigh, NC salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for virtual csr in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Raleigh, NC? The most popular types of Csr jobs in Raleigh, NC are:
What are popular job titles related to Virtual Csr jobs in Raleigh, NC? For Virtual Csr jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Raleigh, NC look for? The top searched job categories for Virtual Csr jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Csr jobs? Cities near Raleigh, NC with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% Locum Tenens, 8% As Needed, 75% Full Time, and 13% Part Time. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Customer Service Rep

Customer Service Rep

National Finance Company

Durham, NC • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Join Our Team at National Finance Company!
Looking for a career with a terrific, family-owned company that's been helping consumers for over 60 years? You're in luck-we're hiring full-time Customer Service Representatives
At National Finance Company, Inc., we've been serving North Carolina with small, personal loans for six decades. With 24 branches across the state, we take pride in supporting both our customers and our employees-our longevity proves it!
Why Work With Us?
  • Competitive Pay + Bonuses - Earn a solid starting wage plus quarterly performance bonuses. Some employees make over $12,000 a year in bonuses! We also add in fun perks, like prizes during our annual Halloween contest.
  • Great Schedule - Enjoy a 35-hour work week (Monday-Friday, 9am-5pm with an hour lunch). More time for family, less time at work.
  • Time Off - Paid vacation, sick leave, and about 10 paid holidays a year.
  • Comprehensive Benefits - Medical, dental, vision, life, short-term disability, and a 401(k) with employer match.
  • A Fun, Family Atmosphere - We work hard, but we also make time for fun. Just ask our employees or check out our Facebook page!

If you're ready to grow your career with a supportive team that treats you like family, we'd love to hear from you.
  • Email info@nfcmoney.com to learn more or apply today!

Title: Customer Service Representative
Job Summary
As a Customer Service Representative (CSR), you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent customer service, building relationships with new and existing customers, and supporting our lending operations. Daily responsibilities include:
  • Assisting customers with loan applications, payments, and account inquiries
  • Processing and filing customer documents accurately
  • Maintaining organized customer records and folders
  • Communicating with customers about their accounts in a clear and professional manner
  • Soliciting new business while supporting existing customer relationships
  • Ensuring the office is safe, clean, and welcoming for all customers

Supervision: CSR's are under direct supervision of an Office Manager. They also report to an Area Supervisor and Vice-President of Operations.
Job Tasks, Responsibilities, and Authorities
Tasks:
  • Greet customers and answer the telephone courteously and identify yourself by name
  • Take payments from customers
  • Maintain cash drawer
  • Solicit business from new and existing customers
  • Process loan applications
  • Use system software to calculate payments, renewal balances, payoffs
  • Market and sell ancillary products
  • Guide customers in properly filling out forms
  • File forms and maintain customer folders
  • Communicate with potential customers about status of loan applications and with existing customers about their loan and payment status
  • Generate customer mailings
  • Make daily bank deposits
  • Clean and maintain office

Responsibilities:
  • Follow Company policies per Employee Handbook and additional policies set forth by Management
  • Report to work per assigned schedule
  • Respect direction of Office Manager who is fully responsible for operation of your location
  • Follow all local, state, and federal laws
  • Report problems or misconduct, known or suspected, by other employees to your supervisor or upper management

Working Conditions:
Work hours: 9 AM - 5 PM; Monday thru Friday with one hour lunch break, may clock in at 8:30 for additional hours
  • 9 AM - 1 PM on three (3) Saturdays in December

Avg hours per week: 35 hours
Overtime: Never X Occasional Often; must be pre-approved by Manager
Max hours: 3 per week
Work environment: Shared office space with coworkers
Salary and Benefits:
  • Starting range of $14 to $16 per hour with opportunity to earn quarterly performance bonuses
  • Other benefits: Medical, dental, life insurance; 401(k) plan; bonuses; paid vacation and sick time

I have read and understand the above job description and can fulfill these essential job requirements with or without accommodations. If I need accommodations I have discussed these with management and am satisfied with the accommodations afforded to me. I understand that Management reserves the right to make any necessary changes to this job description and to request that the job described above perform additional duties as needed that are comparable with duties prescribed above.
I further understand that all employees of National Finance Company, Inc. are employed on an "at will" basis. Both employees and the Company have the right to terminate employment at any time, for any reason or no reason, with or without cause and with or without notice. Nothing in this job description creates a promise of continued employment or contract thereof.
Requirements
Job Qualifications:
Education: High school diploma or equivalent
Experience: Prior experience working in consumer finance business preferred and/ or prior experience as a cashier
  • Number of years: 1 year

Special training or licenses: Current, valid driver's license; Basic computer skills
Physical requirements: Lift and move up to 50 lbs.

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