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Virtual Concierge Jobs in Michigan (NOW HIRING)

Hope Network

Lead DSP - Full Time - Garden Cove

Lapeer, MI · On-site

$13.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Virtual Concierge Medical Services * 403(b) retirement with company match (up to 3%) * Generous Paid Time Off (PTO) * Paid training + career growth opportunities * Tuition reimbursement and ...

Hope Network

Lead DSP - Full Time - Loretta

Lansing, MI · On-site

$13.50 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Virtual Concierge Medical Services * 403(b) retirement with company match (up to 3%) * Generous Paid Time Off (PTO) * Paid training + career growth opportunities * Tuition reimbursement and ...

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All JobsConcierge JobsVirtual Concierge JobsVirtual Concierge Jobs in Michigan

Virtual Concierge information

See Michigan salary details

$9

$15

$22

How much do virtual concierge jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual concierge in Michigan is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.78 per hour, depending on experience, location, and employer.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs

What are the most commonly searched types of Concierge jobs in Michigan?

The most popular types of Concierge jobs in Michigan are:

What are popular job titles related to Virtual Concierge jobs in Michigan?

For Virtual Concierge jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Virtual Concierge jobs in Michigan look for?

The top searched job categories for Virtual Concierge jobs in Michigan are:

What cities in Michigan are hiring for Virtual Concierge jobs?

Cities in Michigan with the most Virtual Concierge job openings:

Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in Michigan as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Residential Instructor - Grandview Campus (Walker, MI) | Full / Part time| Days, Afternoons & Nights

Hope Network Behavioral Health

Grand Rapids, MI • On-site

$17.40/hr

Full-time, Part-time

Posted 18 days ago

Job description

Residential Instructor - Grandview Campus (Walker, MI) | Full / Part time| Days, Afternoons & Nights Available

Make a real impact—help someone build independence while building a career, you’re proud of.

The Residential Instructor is a valued member of the Hope Network team, providing direct support, supervision, and person-centered care within our residential programs. Residential Instructors help individuals build daily living and independent living skills, encourage positive behaviors, and support residents in reaching their highest level of independence and community involvement.

What You’ll Do

  • Assist with daily living (ADLs), personal care, and medications
  • Support community outings, transportation, and activities
  • Build positive relationships and encourage independence
  • Help maintain a safe, structured, and supportive environment

What We’re Looking For

  • Compassionate, dependable, and team-oriented
  • Strong communication and ability to build trust
  • Adaptable, patient, and resilient
  • Person-centered mindset with respect for individual differences

What You Bring

Preferred:

  • High school diploma or equivalent
  • Valid driver’s license

Required:

  • Ability to lift 50 lbs.
  • Ability to pass background checks and fingerprints
  • Ability to obtain CPR/First Aid certification

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.