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Virtual Case Manager Jobs in Arizona (NOW HIRING)

University of Arizona

Outreach Case Manager

Tucson, AZ · On-site

$19.25 - $23.50/hr

Outreach Case Manager Posting Number req24687 Department Student Develop & Career Adv Department ... Working with on-line platforms and developing virtual recruitment strategies, and digital ...

University of Arizona

Outreach Case Manager

Tucson, AZ

$19.25 - $23.50/hr

Working with on-line platforms and developing virtual recruitment strategies, and digital experience for students engagement and success. * Partner closely with various colleges and programs to best ...

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Virtual Case Manager information

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Arizona? For Virtual Case Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Arizona look for? The top searched job categories for Virtual Case Manager jobs in Arizona are:
What cities in Arizona are hiring for Virtual Case Manager jobs? Cities in Arizona with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Behavioral Health Case Manager

Cope Community Services

Tucson, AZ • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

COPE Community Services rating

4.5

Company rating: 4.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Are you seeking a fulfilling career in behavioral health? Do you thrive in a team-oriented environment, value professional development, and have a passion for supporting others on their recovery journey? If so, we'd love to hear from you!
The Behavioral Health Case Manager (BHCM) serves as a point of contact and advocate to members. They provide face-to-face, phone, virtual, and in-home services as needed by each member's journey to recovery. They develop, implement, and update person-centered individual service plans (promoting member participation) in a timely manner. Monitor progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the service plan as defined by policies and procedures. Serve as a point of contact and advocate as needed, to ensure ongoing collaboration, including the communication of appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important (e.g., primary care providers, adult probation, other involved service providers).
A successful Behavioral Health Case Manager works to ensure ongoing collaboration, communication, documentation, coordination of covered services, tracking progress of individuals treatment needs, and goals.
Minimum Qualifications:
  • Bachelors or master's degree, no experience necessary or
  • Associate degree plus one (1) year* behavioral health work experience or
  • High School Diploma or GED plus Peer Support Specialist certification plus two (2) years* of behavioral health work experience or
  • High School Diploma or GED plus Medical Assistant certification plus two (2) years* of behavioral health work experience or
  • High School Diploma or GED plus three (3) years* of behavioral health work experience.

Qualified Applicants:
  • Must be able to pass a pre-employment drug screen and background check.

Excellent Benefits Include:
  • Health, Dental and Vision Insurance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • 403b Retirement Plan
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Supplemental Insurance
  • Employee Wellness Program
  • 11 paid holidays
  • Generous PTO accrual rate
  • Earned Paid Sick Time

Additional Requirements:
Must be 21 years of age (automobile insurance requirement) and possess a valid AZ driver's license with a "clean" or "acceptable" driving record. An unacceptable driving record includes (but is not limited to) the following:
  • more than two [2] moving violations in the last three [3] years or;
  • more than one [1] at-fault accident within the last three [3] years or;
  • any major violation (i.e. DUI, Careless/Reckless Driving, Drag Racing, Hit and Run) within the last three [3] years.

Other driving related violations may be considered unacceptable. At time of job offer, submission of 36 month (three year) driving record from DMV will be required. These standards must be maintained throughout employment and up-to-date driving records are reviewed regularly for current employees.
Applicants must be able to pass a pre-employment drug screen.
This is a Safety Sensitive Position. Pursuant to the AZ Drug Testing of Employees Act ARS 23-493, COPE Community Services, Inc. has determined this is a safety sensitive position. Because this is a safety sensitive position and in accordance with its Drug- and Alcohol-Free Workplace policy, COPE reserves the right to exclude or remove a person from this position if COPE believes in good faith that the employee's current use of any drug, legal, prescribed by a physician or otherwise, if the drug could cause an impairment or otherwise decrease or lessen the employee's job performance or ability to perform the job duties. Employees are obligated to inform COPE of any current drug use that could impair or otherwise decrease or lessen the employee's job performance or ability to perform the job duties.
COPE IS AN EQUAL OPPORTUNITY EMPLOYER We do not discriminate in hiring or in any other term, condition, or privilege of employment with regards to race, color, national origin, age, ancestry, religion, disability, sex, gender, gender identity, sexual orientation, marital status, familial status, or any status protected by law or regulation. It is our intention that all qualified applicants and employees be given equal opportunity and that hiring and other employment-related decisions are based on job-related factors.
Thank you for considering COPE as an employer!
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