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Virtual Call Center Jobs in Colorado (NOW HIRING)

Zortech Solutions

UX/UI Designer

Englewood, CO · On-site

... call center and customer service environments. Development Skills: Proficiency in front-end ... Experience with AI-driven customer service tools such as chatbots and virtual assistants built on ...

ATN Health

Virtual Medical Assistant

Littleton, CO · On-site +1

$17.75 - $22.75/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Wheat Ridge, CO · On-site +1

$18.75 - $24.25/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Englewood, CO · On-site +1

$17.50 - $22.50/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Federal Heights, CO · On-site +1

$18 - $23/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Sheridan, CO · On-site +1

$17.75 - $22.75/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Golden, CO · On-site +1

$18.25 - $23.50/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Commerce City, CO · On-site +1

$18.75 - $24/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Boulder, CO · On-site +1

$18.50 - $23.50/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Thornton, CO · On-site +1

$18.25 - $23.25/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Centennial, CO · On-site +1

$18.25 - $23.50/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Lakewood, CO · On-site +1

$17.75 - $22.75/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Lone Tree, CO · On-site +1

$18.25 - $23.25/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Broomfield, CO · On-site +1

$18 - $23/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Northglenn, CO · On-site +1

$18 - $23/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Brighton, CO · On-site +1

$19 - $24.50/hr

A multi-skilled virtual medical assistant dedicated to assisting in all clerical aspects of the ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

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All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Colorado

Virtual Call Center information

See Colorado salary details

$5

$14

$22

How much do virtual call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual call center in Colorado is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $17.21 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.
More about Virtual Call Center jobs

What are the most commonly searched types of Call Center jobs in Colorado?

The most popular types of Call Center jobs in Colorado are:

What are popular job titles related to Virtual Call Center jobs in Colorado?

For Virtual Call Center jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center jobs in Colorado look for?

The top searched job categories for Virtual Call Center jobs in Colorado are:

What cities in Colorado are hiring for Virtual Call Center jobs?

Cities in Colorado with the most Virtual Call Center job openings:

Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $30,756 per year, or $14.8 per hour.

UX/UI Designer

Zortech Solutions

Englewood, CO • On-site

Contractor

Re-posted 26 days ago

Job description

UX/UI Design Expertise: Strong understanding of UX/UI design principles and best practices, with experience designing for call center and customer service environments.
Development Skills: Proficiency in front-end development (HTML, CSS, JavaScript) and experience with serverless architectures and AWS Lambda for backend logic.
AWS Connect & Integration: In-depth knowledge of AWS Connect and its associated services and integrations (e.g., Salesforce, Zendesk, etc.).
Prototyping & Wireframing: Proficiency in design tools such as Figma, Sketch, Adobe XD, and experience creating high-fidelity prototypes, wireframes, and interactive designs.
Problem-Solving & Analytical Skills: Strong ability to leverage data, customer feedback, and analytics to inform design and development decisions.
Collaboration & Communication: Excellent communication skills with the ability to work cross-functionally with development, IT, and business teams to ensure successful delivery of solutions.
Preferred Experience:
Experience with AI-driven customer service tools such as chatbots and virtual assistants built on Amazon Lex.
Familiarity with Agile development methodologies and project management tools such as Jira and Trello.
AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified Developer).
Knowledge of customer behavior analytics, service optimization, and key performance metrics for customer service operations.
ZorTech logo

About ZorTech

Sourced by ZipRecruiter

The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Houston , TX, US

Social media

Facebook

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