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Virtual Call Center Jobs in Arizona (NOW HIRING)

Swift Transportation

Breakdown Specialist

Phoenix, AZ · On-site

$21/hr

... Call Center Specialist: * 401(K) * Overtime Eligible * Medical, Dental, Vision, Disability ... virtual Master card. * Act as liaison for internal communications between designated department ...

Swift Transportation

Breakdown Specialist

Phoenix, AZ · On-site

$21/hr

... Call Center Specialist: * 401(K) * Overtime Eligible * Medical, Dental, Vision, Disability ... virtual Master card. * Act as liaison for internal communications between designated department ...

Swift Transportation

Breakdown Specialist

Phoenix, AZ · On-site

$21/hr

... Call Center Specialist: * 401(K) * Overtime Eligible * Medical, Dental, Vision, Disability ... virtual Master card. * Act as liaison for internal communications between designated department ...

Zeiders Enterprises

Career Advisor (Remote)

Phoenix, AZ · Remote

$20.75 - $27.75/hr

Receive initial calls from military spouses via a live hand off using call center technology ... Preference for candidates with the ability to build rapport with individuals in a remote/virtual ...

Zeiders Enterprises

Career Advisor (Remote)

Phoenix, AZ · On-site +1

$20.75 - $27.75/hr

Receive initial calls from military spouses via a live hand off using call center technology ... Preference for candidates with the ability to build rapport with individuals in a remote/virtual ...

Zeiders Enterprises

Career Advisor (Remote)

Phoenix, AZ · On-site +1

$20.75 - $27.75/hr

Receive initial calls from military spouses via a live hand off using call center technology ... Preference for candidates with the ability to build rapport with individuals in a remote/virtual ...

Zeiders Enterprises

Career Advisor (Remote)

Phoenix, AZ · Remote

$20.75 - $27.75/hr

Receive initial calls from military spouses via a live hand off using call center technology ... Preference for candidates with the ability to build rapport with individuals in a remote/virtual ...

Capitol Bridge, LLC

Training Facilitator

Phoenix, AZ · On-site

$25.88/hr

The Trainer should be a professional with Customer Service and/or Call Center experience. Their ... and/or plan virtual training events. • Prepare training resources and agendas. • Deliver ...

Food For The Hungry

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

... and virtual technologies such as MS Teams and Zoom. * Customer relationship management software ... Previous call center experience preferred. * Ability to sit/stand at a computer for up to 8 hours a ...

CopilotIQ

New Member Specialist

Phoenix, AZ · Remote

$16.50 - $20.50/hr

... and virtual care solutions, we're setting a new standard in accessible healthcare. If you're ... sales, call center, customer service, patient outreach, member engagement, or enrollment support ...

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All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Arizona

Virtual Call Center information

See Arizona salary details

$4

$13

$19

How much do virtual call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual call center in Arizona is $13.10, according to ZipRecruiter salary data. Most workers in this role earn between $8.94 and $15.24 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Arizona? The most popular types of Call Center jobs in Arizona are:
What are popular job titles related to Virtual Call Center jobs in Arizona? For Virtual Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in Arizona look for? The top searched job categories for Virtual Call Center jobs in Arizona are:
What cities in Arizona are hiring for Virtual Call Center jobs? Cities in Arizona with the most Virtual Call Center job openings:
Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Arizona as of August 2026, with employment types broken down into 55% Full Time, 30% Part Time, and 15% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $27,257 per year, or $13.1 per hour.

Customer Service Representative

One Hour Heating and Air Conditioning

Kingman, AZ • On-site

$14.70 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Customer Care Specialist (Client Care Representative)
Locations: DFW, TX | Prescott, AZ | Phoenix, AZ | Kingman, AZ | Las Vegas, NV
Full-Time | Fast-Paced | Growth-Focused
Join the Hufsey Home Services Family!
We proudly serve homeowners across Texas, Arizona, and Nevada through One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing, and Buffalo Electric.
We're looking for a Customer Care Specialist who thrives in a fast-paced, team-oriented environment. You'll be the first voice our clients hear - delivering first-rate service, scheduling appointments, and helping ensure smooth daily operations.
What You'll Do
  • Deliver excellent customer service on every call
  • Schedule service and sales appointments
  • Offer additional services and products to meet call center goals
  • Make outbound calls to fill the schedule and retain customers
  • Maintain accurate customer records
  • Partner with dispatch and technicians for timely service
  • Resolve customer concerns with professionalism and empathy
What You Bring
  • 2+ years of customer service experience (call center preferred)
  • Excellent communication and multitasking skills
  • Proficiency with Microsoft Word and Excel
  • Strong organizational habits and attention to detail
  • Ability to pass background check and drug screen
  • High school diploma or GED
Why You'll Love It Here
  • Supportive, team-focused culture
  • Ongoing training and career growth opportunities
  • Fast-paced environment with room to shine
  • Be part of a company that truly values its people
  • Career Growth Opportunities

Equal Employment Opportunity
Hufsey Home Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, making hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.
Compensation: $14.70 - $24.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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