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Remote Call Center Survey Jobs in Arizona (NOW HIRING)

Cerida Investment Corp

Call Center Agent FT/PT Remote

Yuma, AZ · Remote

$15 - $19.50/hr

Customer Service Agent - Remote Job Type: Full-time/Part-time Hours: Varies with flexibility across ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

Cerida Investment Corp

Call Center Agent FT/PT Remote

Yuma, AZ · Remote

$15 - $19.50/hr

Customer Service Agent - Remote Job Type: Full-time/Part-time Hours: Varies with flexibility across ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

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All JobsCall Center Survey JobsRemote Call Center Survey JobsRemote Call Center Survey Jobs in Arizona

Remote Call Center Survey information

What is the difference between Remote Call Center Survey vs Remote Customer Service Representative?

AspectRemote Call Center SurveyRemote Customer Service Representative
CredentialsBasic computer skills, sometimes survey-specific trainingCustomer service experience, communication skills
Work EnvironmentHome-based, flexible hours, survey platformsHome-based, client interaction, call handling
Industry UsageMarket research, data collectionRetail, telecom, tech support
Search IntentSurvey jobs, data collection rolesCustomer support, call center jobs

Remote Call Center Survey roles focus on collecting data through surveys, requiring basic technical skills. Remote Customer Service Representatives handle customer inquiries and support, often needing communication skills. Both are home-based, but serve different industry needs and job functions.

What are the most commonly searched types of Call Center Survey jobs in Arizona?

The most popular types of Call Center Survey jobs in Arizona are:

What are popular job titles related to Remote Call Center Survey jobs in Arizona?

For Remote Call Center Survey jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Survey jobs in Arizona look for?

The top searched job categories for Remote Call Center Survey jobs in Arizona are:

What cities in Arizona are hiring for Remote Call Center Survey jobs?

Cities in Arizona with the most Remote Call Center Survey job openings:

Remote Call Center Survey jobs near you

Remote Call Center Representative

Tempe, AZ • On-site, Remote

HKA Enterprises
Recruiting and Staffing Services • 1 - 5K employees
Learn more about HKA Enterprisesexternal

$20/hr

Temporary

Posted 8 days ago

Job description


About the Role
We're hiring a Remote Call Center Representative for a full-time, work-from-home position supporting a 24/7 Support Center handling facilities, utilities, water, and sanitation-related customer service. This role requires a dedicated home office space and upgraded internet service. Employees must be able to work any shift between 12:00 a.m. and 12:59 p.m.
Pay: $20.00- $22.00 per hour DOEWhat You'll Do
  • Respond to alarms, phones, emails, and chats professionally regarding facilities, water, and sanitation issues
  • Research information using all available resources
  • Handle and resolve customer complaints; process orders, forms, and applications
  • Identify and escalate priority issues; route calls to appropriate resources
  • Follow up on customer calls, including callbacks
  • Complete call reports and maintain department standards for attendance and productivity
  • Work outbound call campaigns or serve as a dedicated agent for specific clients
  • Coordinate responses between vendors and customers
  • Enter, dispatch, and complete customer work orders via various software systems
  • Record audio announcements and utilize translation services when necessary
  • Recognize and document trends in customer calls; alert leadership of potential issues
  • Notify technical support of system issues and escalate work stoppages
  • Complete required training within expected timeframes
  • Adhere to Support Center guidelines, including scheduled breaks and shifts
  • Work overtime as needed based on technical, staffing, or client needs
What You Bring
  • High school diploma or GED required
  • 2-4 years of call center/customer service experience (or equivalent combination of education and experience)
  • Strong verbal and written communication skills; clear, pleasant speaking voice
  • Ability to navigate multiple databases (5-7)
  • Basic to intermediate computer skills (Outlook, Word, Excel)
  • Strong problem analysis and problem-solving skills; customer service orientation
  • Excellent organizational skills and attention to detail
  • Adaptability, teamwork, professionalism, and courtesy
  • Stress tolerance and the maturity to work unsupervised in a virtual environment
  • Basic computer troubleshooting skills
  • Ability to adhere to a set schedule with predetermined breaks
  • A distraction-free virtual home work environment
Preferred Qualifications
  • Some college coursework or training beyond high school
  • Knowledge of facilities maintenance, utilities, city services, and/or water/wastewater management
  • Experience with Salesforce, Vonage Telephony, or CMMS platforms (e.g., Maintenance Connection)

#RemoteJobs #CallCenterJobs #CustomerService #WorkFromHome #UtilitiesSupport #CustomerSupport #NowHiring #HiringNow #VirtualJobs #CustomerServiceRep
#LI-MR1
Additional Information
HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
Meet Your Recruiter
Michael Rivera
HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
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About HKA Enterprises

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Fingerville, SC, US

Year founded

1977

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