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Virtual Banking Jobs in Rochester, NY (NOW HIRING)

Overview Responsible for accurate and timely resolution of all bank returned items. Provides ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Overview Responsible for accurate and timely resolution of all bank returned items. Provides ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

General Ledger Support Specialist

Rochester, NY · On-site

$17.50 - $22.75/hr

... bank statements, budgeting, and monitoring cash flow. Live the Paychex Values * Act with ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

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Virtual Banking information

See Rochester, NY salary details

$11

$24

$33

How much do virtual banking jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for virtual banking in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Rochester, NY? The most popular types of Banking jobs in Rochester, NY are:
What are popular job titles related to Virtual Banking jobs in Rochester, NY? For Virtual Banking jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Rochester, NY look for? The top searched job categories for Virtual Banking jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Banking jobs? Cities near Rochester, NY with the most Virtual Banking job openings:
Infographic showing various Virtual Banking job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,072 per year, or $24.1 per hour.
Corporate Strategy Analyst II - Partnerships

Corporate Strategy Analyst II - Partnerships

Paychex

Rochester, NY • On-site, Remote

$73K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

206th of 451 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

As a member of the Corporate Strategy team, you will be given a unique opportunity to help drive and coordinate the strategic vision across Paychex. This role will provide analytical support to help frame complex and ambiguous issues, conduct competitive analyses using market data, create financial models, and develop communication materials to help refine "where to play" and "how to win" elements of strategy. Additionally, the Corporate Strategy analyst will partner with key stakeholders in Product, Marketing, Operations, and Finance to refine and execute the overall Paychex strategy. You will be exposed to all parts of the business with room for advancement into other parts of the organization.


Responsibilities
  • Provide thought partnership to business partners and Senior Executives on a broad range of business-critical topics
  • Analyze business performance on daily basis to identify Issues/Opportunities that are highlighted by data
  • Support the scoping, opportunity sizing, and feasibility of new strategic initiatives – including the development of business cases and scenario planning
  • Monitor & research industry trends; analyze 3rd party market data for market & competitive intelligence
  • Develop financial models that help with decision-making
  • Perform deep dive analytics on our strategy to assess opportunities and develop contingencies to our strategy.
  • Creation of slides and decks to communicate frameworks and recommendations
  • Establishes, maintains, and optimizes process for data extraction, prioritization, and delivery of reporting and analysis requests, including creation and updates to standardized reporting packages.

Qualifications
  • Bachelor's Degree in Business, Finance, Management or Strategy - Required
  • Master's Degree in Business, Finance, Management or Strategy - Preferred
  • 2 years of experience in Corporate development, corporate strategy, investment banking, strategy consulting, finance, or related experience.

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $73,200 - $115,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Bachelor's Degree in Business, Finance, Management or Strategy - Required
      • Master's Degree in Business, Finance, Management or Strategy - Preferred
      • 2 years of experience in Corporate development, corporate strategy, investment banking, strategy consulting, finance, or related experience.
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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