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Banking Assistant Jobs in Rochester, NY (NOW HIRING)

Five Star Bank

Relationship Banker

Canandaigua, NY · On-site

$19 - $26/hr

... banking, ITMs, and other alternative channels. * Resolve Customer Issues: Apply bank policies to efficiently handle account problems and questions. * Support Branch Operations: Assist with teller ...

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Banking Assistant information

See Rochester, NY salary details

$13

$19

$23

How much do banking assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for banking assistant in Rochester, NY is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What is a banking assistant?

Banking Assistants are entry-level professionals who support the daily operations of banks and financial institutions. Their responsibilities typically include assisting customers with account inquiries, processing transactions, and handling administrative tasks such as data entry and filing documents. They play a key role in maintaining efficient branch operations and providing excellent customer service. Banking Assistants may also help with opening new accounts, updating customer information, and guiding clients to appropriate banking services.

What are the key skills and qualifications needed to thrive as a banking assistant, and why are they important?

To thrive as a Banking Assistant, you need strong numerical ability, attention to detail, and a foundational understanding of banking procedures, often supported by a high school diploma or equivalent. Familiarity with banking software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient transaction processing, regulatory compliance, and a positive customer experience, which are critical in the banking sector.

What are some common challenges banking assistants face when managing high customer volumes, and how can they effectively handle them?

Banking Assistants often encounter periods of high customer traffic, which can be challenging when trying to maintain accuracy and provide excellent service. Effective time management, familiarity with banking systems, and clear communication are essential to handle these situations smoothly. Many successful Banking Assistants prioritize tasks, utilize digital tools to streamline routine processes, and remain calm under pressure. Seeking support from colleagues and staying updated on bank policies can also help manage demanding workloads while ensuring customers receive prompt assistance.

What is the difference between Banking Assistant vs Bank Teller?

AspectBanking AssistantBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; often no formal certifications needed
Work EnvironmentOffice setting, assisting with administrative tasks, customer support, and account managementBranch environment, handling cash transactions and customer inquiries
Employer & Industry UsageBanking institutions, financial servicesRetail banking branches, financial institutions
Common Search & ComparisonOften compared for administrative and customer service roles in bankingFrequently compared as front-line customer service role in banks

The main difference between a Banking Assistant and a Bank Teller lies in their responsibilities and work environment. Banking Assistants typically handle administrative tasks and customer support in an office setting, while Bank Tellers work directly with customers at branch counters, focusing on cash transactions. Both roles are essential in banking, but they serve different functions within the financial industry.

What are the most commonly searched types of Banking jobs in Rochester, NY? The most popular types of Banking jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Banking Assistant jobs? Cities near Rochester, NY with the most Banking Assistant job openings:
Banking Assistant jobs near you
Infographic showing various Banking Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,542 per year, or $19.5 per hour.

Business Banking Officer II

Canandaigua National Bank & Trust Co

Pittsford, NY • On-site

$94K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Canandaigua National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

52nd of 170 rated banks

Job description

Business Banking Officer II
Canandaigua National Bank & Trust
Location: Monroe County


What does a Business Banking Officer at Canandaigua National Bank do?

A Business Banking Officer at CNB works independently and in conjunction with Community Offices to identify opportunities to grow and retain business. The Business Banking Officer will be assigned a group of branches within the CNB footprint and will be responsible for achieving quarterly personal sales goals, including acquiring new business and achieving annual net new closed commercial loan production. The Business Banking Officer will also be assigned a small commercial loan portfolio to manage and grow.

What competencies are needed to be successful in this role?

  • A B.S. or B.A. degree in Business, or related field required.
  • A minimum of five (5) years of experience in a sales and service.
  • Experience in a business banking or commercial lending required.

What does a successful candidate in this position look like?

  • Assigned to four to six assigned branch offices, proactively reaches out to businesses within the branch footprint alongside branch staff or individually (i.e., expectation is that the branch “book of business” be developed/expanded). A Business Banker is not limited to the areas surrounding their assigned offices and can accept a referral anywhere in our market.
  • Utilize Centers of Influence in our footprint to bring new business opportunities to CNB.
  • Assist Branch Manager and staff with all components of lending, including but not limited to application intake, structure, rate, documentation, closing and functionality of internal processes and systems.
  • Along with Branch management make calls to existing clients and prospects with regards to Canandaigua National Bank products and services.
  • Attend outside events as a representative of Canandaigua National Bank and the Business Banking Unit.
  • Coordinate and present at outside training opportunities, such Small Business Alliance (SBA) Service Corps of Retired Executives (SCORE) events, alongside other Line of Business partners.
  • Identify prospects on Automated Clearing House (ACH) and Remote Deposit Capture (RDC) origination products and refer to internal commercial contact for consultation and facilitation.
  • Partners with co-workers across all lines of business to identify synergy opportunities.
  • Provide origination services for commercial mortgage, business start-up and SBA loans.
  • Coordinates loan closings with Relationship Managers.
  • Actively manages client portfolio as assigned by the Business Banking Sales Manager.

What makes working at Canandaigua National Bank different?

Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community.

Our culture nurtures passionate employees and offers great rewards including:

  • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
  • Paid holidays, vacation, and sick time.
  • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training & development opportunities.
  • Tuition assistance.
  • Community focused volunteer opportunities.
  • Award winning wellness program that promotes a solid work/life balance.
  • Banking perks and discount programs.

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today!

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Compensation range- $94,000 - $110,000
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

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