ZipRecruiter

Log In

1

Virtual Assistant Intake Jobs in Rochester, NY (NOW HIRING)

Athena

Intake Clinician (License Required)

Rochester, NY · On-site

$65K - $75K/yr

Provide on-site, in-person, and virtual intake sessions with all prospective Athena Clients ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Athena

Intake Clinician (License Required)

Rochester, NY · On-site

$65K - $75K/yr

Provide on-site, in-person, and virtual intake sessions with all prospective Athena Clients ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

All JobsIntake JobsVirtual Assistant Intake JobsVirtual Assistant Intake Jobs in Rochester, NY

Virtual Assistant Intake information

See Rochester, NY salary details

$11

$24

$33

How much do virtual assistant intake jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual assistant intake in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What is a virtual assistant intake?

Virtual Assistant Intake specialists are remote professionals who handle the initial onboarding, screening, and information gathering processes for clients or customers. They often serve as the first point of contact, collecting essential details, assessing needs, and ensuring that all necessary information is properly documented for further action. Their work streamlines workflows, improves client experiences, and supports organizations in managing new requests efficiently. This role is especially common in healthcare, legal, and service-based industries.

What are the key skills and qualifications needed to thrive as a virtual assistant intake?

To thrive as a Virtual Assistant Intake, you need excellent organizational abilities, attention to detail, and strong communication skills, often supported by experience in administrative roles or customer service. Familiarity with CRM systems, scheduling software, and cloud-based collaboration tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills ensure efficient client onboarding, smooth workflow management, and a positive first impression for the organization.

What are some common challenges faced by virtual assistant intake professionals, and how can they be managed effectively?

Virtual Assistant Intake professionals often navigate high volumes of inquiries and must accurately gather and organize client information, which can sometimes be overwhelming. Effective time management and the use of robust CRM tools are essential to keep track of details and ensure prompt follow-up. Additionally, clear communication and active listening skills help avoid misunderstandings and ensure all client needs are addressed efficiently. Collaborating closely with other team members, such as account managers or support staff, also helps distribute workload and maintain service quality.

What is the difference between Virtual Assistant Intake vs Virtual Assistant?

AspectVirtual Assistant IntakeVirtual Assistant
CredentialsBasic administrative skills, familiarity with communication toolsSame as Intake, often with additional specialized skills
Work EnvironmentRemote, client-facing, often involves onboardingRemote, supporting various client tasks
Employer & Industry UsageUsed in service onboarding, client managementGeneral support across industries
Search & Comparison IntentFocus on client onboarding and intake processesBroader support tasks

The main difference is that a Virtual Assistant Intake specializes in onboarding and initial client communication, while a Virtual Assistant provides ongoing support across various tasks. Intake roles focus on client setup, whereas Virtual Assistants handle day-to-day administrative or operational duties.

What are popular job titles related to Virtual Assistant Intake jobs in Rochester, NY?

For Virtual Assistant Intake jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Intake jobs in Rochester, NY look for?

The top searched job categories for Virtual Assistant Intake jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Virtual Assistant Intake jobs?

Cities near Rochester, NY with the most Virtual Assistant Intake job openings:

Virtual Assistant Intake jobs near you

Intake Clinician (License Required)

Athena

Rochester, NY

$65K - $75K/yr

Full-time

Re-posted 11 days ago

Job description

Athena Mental Health is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. 
 
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients. 
 
Are You a Good Fit For Us?
As an Intake Clinician, you will be responsible for excelling in the ability to lead, mentor, communicate, and supervise other clinicians in both the assessment and treatment planning for patients, contributing to the clinic’s client-centered care model. You will conduct on-site and remote intake sessions for potential Athena clients.
Responsibilities
  • Work in collaboration with the Clinical Director and other intake workers to ensure day-to-day admission operations are successful
  • Provide on-site, in-person, and virtual intake sessions with all prospective Athena Clients
  • Responsible for collecting client information, documentation, and determining client needs
  • Partner with a multidisciplinary team in assessing the level of care, planning an admission schedule, and communicating case formulation and clinical recommendations
  • Ensure all proper intake assessments and documentation is completed by assigned deadlines
Qualifications
  • Master’s Degree in Social Work or related field required.
  • Requires NYS licensure as a mental health practitioner (e.g., LMSW Credentials).
  • At least two years of clinical experience is preferred.
  • Leadership competency to supervise clinicians is required.
  • Bilingual (Spanish) preferred
  • OMH (Article 31) experience preferred.
Working Conditions
This position will require travel to our mental health clinic in Rochester, NY. This is a professional work environment where a computer, desk, chair, and office supplies will be provided.
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.
 
Direct Reports
This position has no direct reports.
 
 Athena is an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.