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Virtual Agent Jobs in Michigan (NOW HIRING)

Full Time - Reservations Agent

Plymouth, MI · On-site

$15.25 - $19/hr

Reservations Agent Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Remote Insurance Agent

Detroit, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Remote Insurance Agent

Kalamazoo, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Remote Insurance Agent

Flint, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Remote Insurance Agent

Grand Rapids, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Remote Insurance Agent

Saginaw, MI · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Life Insurance Sales Agent

Detroit, MI · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Life Insurance Sales Agent

Lansing, MI · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Life Insurance Sales Agent

Kalamazoo, MI · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Life Insurance Sales Agent

Flint, MI · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Showing results 21-40

Virtual Agent information

See Michigan salary details

$519

$1.2K

$2.2K

How much do virtual agent jobs pay per week?

As of Aug 8, 2026, the average weekly pay for virtual agent in Michigan is $1,210.88, according to ZipRecruiter salary data. Most workers in this role earn between $1,013.46 and $1,282.69 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.
What are the most commonly searched types of Agent jobs in Michigan? The most popular types of Agent jobs in Michigan are:
What cities in Michigan are hiring for Virtual Agent jobs? Cities in Michigan with the most Virtual Agent job openings:
Infographic showing various Virtual Agent job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Software Patent Agent (Remote)

Aurora Patents

Ann Arbor, MI

$100K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago


Job description

Aurora Patents is looking for a Software Patent Agent to help with patent portfolio management, application drafting, prosecution, and strategy.

What we do: We specialize in working with early-stage software, medical device, digital health, and life science companies to develop valuable patent portfolios through highly tailored, comprehensive strategies. We scale with our clients' needs and deeply understand the nuances of technology and patent strategy, and how to tie them effectively to business objectives.

Who we are: We are a fully distributed company with a culture that promotes a high degree of autonomy, work ownership, and quality at every step. You work where, when, and how you want - with others who have a deep passion for technology. We are engineers and scientists first.

What you'll do: You will help us navigate a dynamic growth stage by assisting, as needed, in a wide array of disciplines, including:

  • Patent portfolio management. Working closely with each client's business, legal, technical, and management teams, you will assist with the client's patent strategy and portfolio development efforts, including identifying and capturing inventive technologies, drafting patent applications, guiding and executing patent prosecution, docket management, and IDS management.
  • Elective growth initiatives. Our practitioners can optionally help us continue our growth trajectory via active participation in networking, business development, speaking engagements (virtual or in-person as comfort allows), podcast participation, and content development. This is compensated time and eligible for profit sharing.

Who you are: You have an undying love for people and supporting inventors and team members with the highest level of quality, high-touch service. Ideally, you'll also be a good mix of the following:

  • Scientist or Engineer. Registered USPTO Patent Agent with an industry or academic background in software with some experience in artificial intelligence, machine learning, or related technical disciplines. Illustrative subject matter includes patent preparation and prosecution projects with emerging companies focused on domains including software employing artificial intelligence, software-enabled medical devices, mechanical medical devices, catheters, consumer devices, fitness equipment, etc. Experience with medical devices would be a huge bonus.
  • Quality-focused, highly efficient practitioner. 4+ years as a patent agent who is technically skilled and comfortable drafting and reviewing utility and design patent applications that exceed client expectations.
  • Insatiable tech geek. Ability to review and analyze technically complex documents, including scientific papers, patents, and technical specifications.
  • Hyper-organized, crisp communicator. Excellent organizational, verbal communication, and writing skills.
  • Intuitive collaborator. Team player with proven ability to work with dynamic and diverse groups of engineers, inventors, and business and strategy teams.
  • Hungry for autonomy. Can self-direct, manage, and motivate. Takes personal ownership and responsibility for driving high-quality results and consistently hitting deadlines. Ideally, you have high agency experience with tracking and managing your own docket.
  • Obsessive about detail. Strong attention to detail and accuracy.

Opportunity: This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The position is salaried for a guaranteed 30 hours per week (part-time) or 40 hours per week (full-time) and payable at an equivalent hourly rate for any hours above. Benefits include 401k with match, paid time off, and growth-based profit sharing. Please note, we do not offer employer-provided health insurance at this time.

  • Part-time salary range: $80,000-$110,000
  • Full-time salary range: $100,000-$150,000

Focus note: We're looking for someone who will be a dedicated, W-2 employee so this is not for anyone seeking overflow work, contract opportunities, etc.

Your Application. Please include each of the following with your submission:

  • A resume that includes your USPTO agent registration number.
  • A cover letter that includes references to or attaches: 1) An office action response that resulted in an issued patent and 2) Any published application or patent numbers for which you drafted.

Location Note: Some job boards require us to specify a city, but we're fully distributed (and always will be!), so you can work from any reasonably well-Internet-connected location in the U.S.

Employment Type: FULL_TIME