Annapolis Junction, MD · On-site
$30.44 - $41.18/hr
Step into a role where your technical talent directly supports nationallevel operations. As a Help Desk Technician IV with GDIT, youll be part of an elite IT team ensuring our customers stay ...
Annapolis Junction, MD · On-site
$30.44 - $41.18/hr
Step into a role where your technical talent directly supports nationallevel operations. As a Help Desk Technician IV with GDIT, youll be part of an elite IT team ensuring our customers stay ...
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
$40K - $50K/yr
The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
New York, NY · Hybrid
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
New York, NY · Hybrid
IT Support Engineer - FinTech Investment Banking Location: New York City Work Model: Hybrid (4 days in office, 1 days remote) Position Financial Technology Partners ("FT Partners") is seeking an ...
Omaha, NE · On-site
As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...
Omaha, NE · On-site
As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...
Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of ...
Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of ...
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
Fort Liberty, NC · On-site
$150K - $157K/yr
IT Support Lead Location: Fort Bragg, NC Clearance Required: Active Secret Clearance Employment Type: Full-Time Salary Range: $150,000 - $157,000 annually Position Overview MKS2 is seeking a highly ...
Fort Liberty, NC · On-site
$150K - $157K/yr
IT Support Lead Location: Fort Bragg, NC Clearance Required: Active Secret Clearance Employment Type: Full-Time Salary Range: $150,000 - $157,000 annually Position Overview MKS2 is seeking a highly ...
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
Lorton, VA · On-site
Modern Technology Solutions, Inc. (MTSI) is seeking to hire a IT Support Specialist to provide day-to-day technical support to end users and ensures the reliable operation of IT systems and ...
Lorton, VA · On-site
Modern Technology Solutions, Inc. (MTSI) is seeking to hire a IT Support Specialist to provide day-to-day technical support to end users and ensures the reliable operation of IT systems and ...
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: • Desktop ...
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: • Desktop ...
Are you a people-first IT leader who enjoys building high-performing support teams, improving service delivery and creating an exceptional end-user experience? We're partnering with a well ...
Quick apply
Are you a people-first IT leader who enjoys building high-performing support teams, improving service delivery and creating an exceptional end-user experience? We're partnering with a well ...
$33.65 - $42.31/hr
IT Support Specialist Employment Type: Full-Time Work Environment: On-Site Reports To: IT Manager, Infrastructure amp; Services - Commercial Location: Orange, CA (Southern California) About the Role ...
$33.65 - $42.31/hr
IT Support Specialist Employment Type: Full-Time Work Environment: On-Site Reports To: IT Manager, Infrastructure amp; Services - Commercial Location: Orange, CA (Southern California) About the Role ...
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...
Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
Quick apply
Houston, TX · On-site
$60K - $65K/yr
IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...
New York, NY · On-site
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...
New York, NY · On-site
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
| Aspect | Vip It Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA Network+, Cisco CCNA, Microsoft certifications |
| Work Environment | Corporate IT departments, Managed Service Providers | Network operations centers, IT departments, telecom companies |
| Job Focus | End-user support, hardware/software troubleshooting, basic network issues | Network infrastructure, configuration, troubleshooting, and maintenance |
Vip It Support and Network Support Specialist roles share certifications and work environments but differ mainly in focus. Vip It Support primarily handles end-user hardware and software issues, while Network Support Specialists focus on network infrastructure and connectivity. Both roles are essential in IT support but serve different technical needs within organizations.
Annapolis Junction, MD • On-site
$30.44 - $41.18/hr
Full-time
Medical, Retirement
Posted 22 days ago
7.8
Based on 63 frontline employees who took The Breakroom Quiz
86th of 221 rated it services
Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionHelp Desk Technician IV
Shape the Mission. Shape Your Career.
Step into a role where your technical talent directly supports nationallevel operations. As a Help Desk Technician IV with GDIT, youll be part of an elite IT team ensuring our customers stay connected, productive, and missionready. If youre resourceful, missionminded, and ready to make an impact, this is where you belong.
What Youll Do
Frontline Support & Problem Solving
Deliver responsive, highquality support via phone, email, chat, and ticketing systems.
Track, triage, and resolve technical issues with accuracy and professionalism.
Troubleshoot hardware, software, and basic network connectivity challenges.
Provide clear, stepbystep guidance to users at all levels.
Escalate complex issues to advanced teams when needed.
Mentor junior technicians and support new team members.
Technical Expertise
Install, configure, and update software across user devices.
Support account management tasks such as password resets and lockouts.
Diagnose basic issues with printers, scanners, and peripherals.
Maintain inventory and contribute to asset management processes.
Documentation Excellence
Create clear, detailed documentation of issues, resolutions, and procedures.
Contribute solutions and best practices to the knowledge base.
Ensure all tickets include complete, accurate troubleshooting steps.
Customer Care & Communication
Provide friendly, empathetic, and highly effective customer service.
Translate technical concepts into language nontechnical users can understand.
Keep users informed with timely ticket updates.
Support teammates and contribute to an engaged, highperforming team culture.
Security & Compliance
Follow all established security and IT policies.
Report potential incidents or anomalies immediately through proper channels.
What You Bring
Education: AA/AS degree
Experience: 5+ years relevant help desk or IT support experience
Technical Skills: Proficient in hardware/software troubleshooting, remote support tools
Clearance: TS/SCI with FullScope Polygraph (active)
Certification: CompTIA Security+ (or obtained within first 3 months)
Citizenship: U.S. citizen
Schedule: missionessential availability may include holidays
Location: Annapolis Junction, MD
Commitment to staying current with evolving technologies
Why GDIT
Be part of an organization where your work supports realworld mission success. At GDIT, your growth is supported and your contributions matter.
Growth: Access to AIdriven career tools and learning platforms
Mobility: Dedicated internal mobility support for longterm career progression
Benefits: Competitive compensation, 401(k) with company match, comprehensive health & wellness
Culture: Innovative, collaborative, and militaryfriendly workplace
Own Your Opportunity
Join GDIT and discover how far your skills, passion, and security clearance can take you. Your next missiondriven career step starts here.
5 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA Security+ CE | CompTIA - CompTIA
Less than 10%
U.S. Citizenship Required
The likely hourly rate for this position is between $30.44 - $41.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our WorkWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
It services
10,000+ Employees
Falls Church, VA, US
