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Vip Director Jobs (NOW HIRING)

Zynga

VIP Account Manager

Chicago, IL

$30/hr

Key objective is to grow the VIP player base with corresponding revenues as directed by their team Manager. Proactive outbound communication will be essential in this role to grow players so a ...

Zynga

VIP Account Manager

Chicago, IL · On-site

$30/hr

Key objective is to grow the VIP player base with corresponding revenues as directed by their team Manager. Proactive outbound communication will be essential in this role to grow players so a ...

The h.wood Group

VIP Host

West Hollywood, CA

$35/hr

The VIP Host is a key and important position for the success of the guest experience. They will ... Answer phone calls and direct them to the appropriate department. * Complete any assigned opening ...

The h.wood Group

VIP Host

West Hollywood, CA · On-site

$35/hr

The VIP Host is a key and important position for the success of the guest experience. They will ... Answer phone calls and direct them to the appropriate department. * Complete any assigned opening ...

Subaru

VIP Program Manager

Camden, NJ · Hybrid

$94K - $135K/yr

Direct daily operations of VIP Administrators to ensure prompt handling of VIP referrals, efficient verification of eligible units, timely payment of retailer fees, and completion of daily and ...

Subaru of America

VIP Program Manager

Camden, NJ · On-site

$94K - $135K/yr

Direct daily operations of VIP Administrators to ensure prompt handling of VIP referrals, efficient verification of eligible units, timely payment of retailer fees, and completion of daily and ...

Boyd Gaming

VIP Representative Services

Biloxi, MS

Access computerized slot & pit tracking system as directed by casino marketing or other authorized ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

Fliff

VIP Program Manager

Austin, TX · On-site +1

$120K - $140K/yr

Build deep, direct relationships with VIP players through personalized outreach (1:1 messaging, offers, experiences) * Identify churn signals early and proactively intervene to retain at-risk players ...

Comme Des Garcons

VIP Personal Shopper

Los Angeles, CA · On-site

$72K - $75K/yr

The Personal Shopper in the VIP Client Services team at Dover Street Market plays a key role in ... Selling, directing, and driving sales * Offering a personalized shopping and styling experience to ...

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

Access computerized slot & pit tracking system as directed by casino marketing or other authorized ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

Boyd Gaming

VIP Representative Services

Biloxi, MS

Access computerized slot & pit tracking system as directed by casino marketing or other authorized ... Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify ...

Comme des Garcons

VIP Personal Shopper

Los Angeles, CA · On-site

The Personal Shopper in the VIP Client Services team at Dover Street Market plays a key role in ... Selling, directing, and driving sales * Offering a personalized shopping and styling experience to ...

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Vip Director information

What is a VIP Director?

A VIP Director is a senior professional responsible for managing and enhancing relationships with an organization's most important clients, often referred to as VIPs (Very Important Persons). Their role typically involves overseeing exclusive services, ensuring high levels of customer satisfaction, and developing strategies to retain and grow relationships with these valuable clients. VIP Directors often work in industries such as hospitality, gaming, entertainment, and luxury brands, where personalized attention and loyalty are critical. They may also lead teams that handle VIP accounts and coordinate special events or programs tailored to high-value clients.

What is the difference between Vip Director vs Vip Manager?

AspectVip DirectorVip Manager
Required CredentialsTypically bachelor's degree, experience in luxury hospitality or eventsSimilar credentials, often with less experience required
Work EnvironmentHigh-end hotels, resorts, or private clubsLuxury hospitality settings, often reporting to Vip Directors
Employer & Industry UsageLuxury hospitality industry, exclusive client servicesLuxury hospitality, event planning, client management

Vip Directors generally hold higher responsibilities, overseeing multiple VIP accounts and strategic planning, while Vip Managers focus on day-to-day client service and operational tasks. Both roles require similar credentials and work in luxury settings, but the Director position involves broader oversight and leadership.

How does a VIP Director typically collaborate with other departments to enhance client experiences?

A VIP Director works closely with teams such as marketing, sales, customer service, and operations to ensure that high-value clients receive exceptional treatment. They often coordinate exclusive events, tailor services, and resolve issues swiftly by leveraging cross-departmental resources. Regular communication with department heads is essential to align on VIP strategies and maintain a seamless client journey. This collaborative approach not only enhances the overall client experience but also helps retain and attract top-tier clients.

What are the key skills and qualifications needed to thrive as a VIP Director, and why are they important?

To excel as a VIP Director, you need strong leadership, client relationship management, and strategic planning skills, often supported by a degree in business, hospitality, or a related field. Familiarity with customer relationship management (CRM) systems, data analytics tools, and industry-specific software is typically expected. Exceptional interpersonal skills, discretion, and the ability to anticipate client needs set top performers apart. These competencies are crucial for delivering exceptional experiences, retaining high-value clients, and driving business growth in competitive markets.
More about Vip Director jobs
What cities are hiring for Vip Director jobs? Cities with the most Vip Director job openings:
What are the most commonly searched types of Vip jobs? The most popular types of Vip jobs are:
What states have the most Vip Director jobs? States with the most job openings for Vip Director jobs include:
What job categories do people searching Vip Director jobs look for? The top searched job categories for Vip Director jobs are:
Vip Director jobs near you
Infographic showing various Vip Director job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Director, VIP Sports- VIP Program

Director, VIP Sports- VIP Program

Caesars Entertainment

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Caesars Entertainment rating

6.3

Company rating: 6.3 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

90th of 135 rated casinos

Job description

Job Description
We're looking for a Director to lead our VIP Program, overseeing the managers responsible for our Executive and Hospitality Host teams. This is a high-impact leadership role with a real voice in shaping how our VIP program operates, scales, and evolves. You'll sit at the intersection of player experience, operations, and strategy - building the systems and standards that allow our hosts to deliver at the highest level of service. It is an opportunity to drive change and shape the future of the program.
DIRECTLY SUPERVISES: Sports Sales Managers
Responsibilities
  • Lead and develop a team of VIP Host managers, setting clear expectations, KPIs, and SOPs that drive day-to-day execution and long-term growth. Coach managers on performance, development, and training, and build a bench of talent ready to grow with the program.
  • Own the design and oversight of host programs and systems end-to-end. Map process flows, identify friction points, and develop practical solutions that make the operation more efficient, consistent, and scalable.
  • Partner closely with the VIP Experience and Events team on unique events, ticket and asset allocations, and approval workflows - ensuring the right players get the right experiences while maintaining disciplined controls.
  • Synthesize performance data, player insights, and operational metrics into clear, actionable reporting for senior leadership. Translate complexity into the signal executives need to make decisions.
  • Handle sensitive player and business situations with discretion and sound judgment. Serve as an escalation point for the team on delicate issues.
  • Drive project management and organizational rigor across a portfolio of initiatives, keeping multiple workstreams moving on time and on target.
  • Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.
  • Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and company policies.
  • Identify compliance risks and take actions necessary to eliminate or minimize risks.
  • Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior.
  • Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

Qualifications
  • Must possess a minimum of three years of successful Management experience, as well as three or more years of successful experience in direct sales, sales management, or business development background in a related field.
  • Strong operational and administrative instincts - systems, not just tasks, and you're energized by designing processes that are effective.
  • Demonstrated ability to synthesize data and present directly to senior leadership with clarity and confidence.
  • Experience handling confidential information, sensitive player situations, and regulatory or audit requirements.
  • Excellent project management and organizational skills; comfortable juggling competing priorities without dropping the ball.
  • Passion for and knowledge of the sports industry and/or sports betting is essential. This role requires someone who understands the space, product and clientele.
  • Knowledge of casino operations and/or traditional casino marketing is a plus, but not required.
  • Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
  • Must be a proactive change agent.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

COMPETENCIES:
  • Sales Excellence: Leveraging sales techniques to maximize team performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build guest loyalty; as well as lead a team to do the same.
  • Drive: Harnessing energy and passion to excel.
  • Customer/Commercial/Market Awareness: Anticipating and listening to customer needs; looking outside our world.
  • Influence: Engaging, leading and motivating a team to succeed.
  • Professional Excellence: Applied functional/business knowledge; professionalism, composure, effectiveness.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Marketing or Business preferred.
  • Proven ability to effectively collaborate as well as manage and motivate a sales workforce.
  • Strong analytical skills. Ability to develop and communicate guest insight findings and recommendations, creating actionable strategies for sales functions.
  • Ability to work independently and manage multiple initiatives and projects.

ADDITIONAL REQUIREMENTS
  • Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc.
  • Must be able to work in moderate to loud noise conditions.
  • Must be able to make telephone calls for extended periods (minimum 40+ calls/day).
  • Must be able to lift up to 15 pounds.
  • Must be able to tolerate areas containing secondhand smoke.
  • Must be able to work for long periods of time, under fluorescent lighting.
  • Must be able to work at a desk, for most of the day, in a seated position.
  • Must be able to spend most of the day working off computer monitors and operating a keyboard.
  • Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances.
  • Must be able to travel as needed.

The salary range for this position is $120,000.00 - $150,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays.
About Us
At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

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