... online casino, sports betting, sweepstakes, or fantasy sports * Strong understanding of VIP player behavior, retention, and engagement, with proven experience managing high-value player relationships ...
... online casino, sports betting, sweepstakes, or fantasy sports * Strong understanding of VIP player behavior, retention, and engagement, with proven experience managing high-value player relationships ...
VIP GTM Manager
New York, NY · On-site
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... You will own the VIP GTM operating model, maintaining a complete view of upcoming initiatives ...
VIP GTM Manager
New York, NY · On-site
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... You will own the VIP GTM operating model, maintaining a complete view of upcoming initiatives ...
VIP Host
Cherry Hill, NJ · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...
VIP Host
Cherry Hill, NJ · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... You will own the VIP GTM operating model, maintaining a complete view of upcoming initiatives ...
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... You will own the VIP GTM operating model, maintaining a complete view of upcoming initiatives ...
VIP Host
Philadelphia, PA · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...
VIP Host
Philadelphia, PA · Remote
Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ... Proven experience in online gaming, customer service, concierge, luxury telemarketing or other ...
VIP Account Manager
Denver, CO · On-site
$80K - $95K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... As a VIP Account Manager, you will provide VIP players with exceptional service, utilizing best ...
VIP Account Manager
Denver, CO · On-site
$80K - $95K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... As a VIP Account Manager, you will provide VIP players with exceptional service, utilizing best ...
VIP Host
Cherry Hill, NJ · On-site
$58K - $65K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
VIP Host
Cherry Hill, NJ · On-site
$58K - $65K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
NY · On-site
$70 - $90/hr
Design and manage VIP loyalty programs * Oversee the management of high‑value VIP clients ... Free online English lessons with a native speaker. * Training, internal workshops, and ...
NY · On-site
$70 - $90/hr
Design and manage VIP loyalty programs * Oversee the management of high‑value VIP clients ... Free online English lessons with a native speaker. * Training, internal workshops, and ...
VIP Host
Philadelphia, PA · On-site
$50K - $55K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
VIP Host
Philadelphia, PA · On-site
$50K - $55K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
VIP Host
$50K - $55K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
VIP Host
$50K - $55K/yr
From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver ... Successfully execute assigned key VIP sales KPIs. * Manage all aspects of the relationship with ...
VIP Account Manager (Canada)
Denver, CO · On-site
$80K - $95K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... As a VIP Account Manager, you will provide VIP players with exceptional service, utilizing best ...
VIP Account Manager (Canada)
Denver, CO · On-site
$80K - $95K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... As a VIP Account Manager, you will provide VIP players with exceptional service, utilizing best ...
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... VIP is one of the fastest-growing parts of the Fanatics platform, serving our highest-value ...
Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West ... VIP is one of the fastest-growing parts of the Fanatics platform, serving our highest-value ...
VIP Host- Ballpark Village
Saint Louis, MO · On-site
$13.50 - $18.25/hr
... online booking platforms such as OpenTable, Seven Rooms. • Must be detail oriented and ... VIP information Equal Opportunity Employer This employer is required to notify all applicants of ...
VIP Host- Ballpark Village
Saint Louis, MO · On-site
$13.50 - $18.25/hr
... online booking platforms such as OpenTable, Seven Rooms. • Must be detail oriented and ... VIP information Equal Opportunity Employer This employer is required to notify all applicants of ...
VIP Host- Ballpark Village
$13.50 - $18.25/hr
VIP HOST POSITION SUMMARY: The VIP Host generates revenue through the development and servicing of ... with online booking platforms such as OpenTable, Seven Rooms. • Must be detail oriented and ...
VIP Host- Ballpark Village
$13.50 - $18.25/hr
VIP HOST POSITION SUMMARY: The VIP Host generates revenue through the development and servicing of ... with online booking platforms such as OpenTable, Seven Rooms. • Must be detail oriented and ...
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social ... What's the position? The VIP Onboarding & Training Manager is responsible for designing ...
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social ... What's the position? The VIP Onboarding & Training Manager is responsible for designing ...
Director, VIP Sports- Customer Experience
Las Vegas, NV · On-site
$160 - $240/hr
Were looking for a Director of VIP Customer Experience to serve as a key leader in development of ... From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ...
Director, VIP Sports- Customer Experience
Las Vegas, NV · On-site
$160 - $240/hr
Were looking for a Director of VIP Customer Experience to serve as a key leader in development of ... From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ...
Senior Director of VIP iGaming
$120K - $175K/yr
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ... Design and evolve the VIP Strategy across multiple jurisdictions, platforms and player segments.
Senior Director of VIP iGaming
$120K - $175K/yr
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ... Design and evolve the VIP Strategy across multiple jurisdictions, platforms and player segments.
Senior Director of VIP iGaming
Las Vegas, NV · On-site
$120K - $175K/yr
The Senior Director of VIP iGaming will lead the strategic development and execution of VIP ... From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ...
Senior Director of VIP iGaming
Las Vegas, NV · On-site
$120K - $175K/yr
The Senior Director of VIP iGaming will lead the strategic development and execution of VIP ... From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ...
Senior Director of VIP iGaming
Las Vegas, NV · On-site
$120K - $175K/yr
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ... Design and evolve the VIP Strategy across multiple jurisdictions, platforms and player segments.
Senior Director of VIP iGaming
Las Vegas, NV · On-site
$120K - $175K/yr
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe ... Design and evolve the VIP Strategy across multiple jurisdictions, platforms and player segments.
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Full-time
Posted 4 days ago
Job description
About Pulse Games
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day. As a fully remote team, we work across different locations, turning our shared passion into unforgettable gaming experiences.
We are looking for a VIP Manager to join our team and own the experience of our highest-value players. You'll build strong, long-term relationships with VIP players, understand their needs and playing behavior, and create personalized experiences that drive engagement, retention, and loyalty.
This is a hands-on role for someone who understands the real-money gaming space, enjoys building genuine player relationships, and knows how to combine great service with a data-driven approach.
What You'll Do
What We're Looking for
We respect your privacy and will treat your data confidential as part of the recruitment process. If you'd like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day. As a fully remote team, we work across different locations, turning our shared passion into unforgettable gaming experiences.
We are looking for a VIP Manager to join our team and own the experience of our highest-value players. You'll build strong, long-term relationships with VIP players, understand their needs and playing behavior, and create personalized experiences that drive engagement, retention, and loyalty.
This is a hands-on role for someone who understands the real-money gaming space, enjoys building genuine player relationships, and knows how to combine great service with a data-driven approach.
What You'll Do
- Own a portfolio of VIP players, building strong, long-term relationships and acting as their primary point of contact.
- Deliver personalized communication, rewards, and experiences based on individual player needs and behavior.
- Drive retention and reactivation initiatives by monitoring player activity and identifying opportunities to increase engagement and lifetime value.
- Handle VIP requests, issues, and escalations with responsiveness, professionalism, and discretion.
- Work closely with Product and Marketing teams, sharing VIP player feedback and insights to deliver a seamless player experience.
- Ensure VIP interactions follow responsible gaming principles and relevant regulatory requirements
- Continuously look for ways to improve the VIP experience, processes, and overall player journey
What We're Looking for
- 3+ years of experience in VIP Management, or a similar player-facing role within real-money gaming, skill-based gaming, iGaming, online casino, sports betting, sweepstakes, or fantasy sports
- Strong understanding of VIP player behavior, retention, and engagement, with proven experience managing high-value player relationships and delivering personalized service.
- Comfortable working with player data and using insights to guide communication, rewards, and retention initiatives
- Strong problem-solving skills and the ability to handle sensitive or high-priority player issues calmly and professionally
- Strong ownership mindset and ability to work independently in a fast-moving environment
- Excellent written and spoken English, with strong communication and relationship-building skills.
- Availability to work primarily in US time zones and occasionally on weekends when needed.
We respect your privacy and will treat your data confidential as part of the recruitment process. If you'd like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/