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ASM Global

VIP Assistant

Grand Rapids, MI · On-site

VIP Assistant DEPARTMENT: Ticket Operations REPORTS TO: Front of House Manager FLSA STATUS: Non-exempt, hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events ...

ASM Global

VIP Assistant

Grand Rapids, MI · On-site

VIP Assistant DEPARTMENT: Ticket Operations REPORTS TO: Front of House Manager FLSA STATUS: Non-exempt, hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events ...

Penn Interactive

VIP Associate

Philadelphia, PA · Remote

About the Role We are looking for a VIP Associate for our northeast region to assist our VIP team to help build and maintain our Player Loyalty Retention Operations. In this role, you will focus on ...

Livenation

VIP Host

Port Chester, NY

$16.50 - $20/hr

VIP Host will assist VIP Lead with all VIP needs at The Capitol Theatre in Port Chester, NY. We are looking for an outgoing, energetic, extremely motivated candidate with weekend and night ...

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Vip Assistant information

What are some common challenges faced by VIP Assistants and how can they be managed?

VIP Assistants often encounter challenges such as managing last-minute changes, handling high-pressure situations, and maintaining confidentiality. The role requires exceptional organizational skills to adapt quickly to shifting priorities and requests. Building strong communication and problem-solving abilities will help you support executives effectively and ensure their schedules and needs are met seamlessly. Additionally, maintaining professionalism and discretion is crucial given the sensitive information and high-profile individuals involved.

What is a VIP Assistant?

A VIP Assistant is a specialized professional who provides personalized support and administrative services to high-profile clients, such as celebrities, executives, or dignitaries. Their duties often include managing schedules, coordinating travel, handling confidential correspondence, and ensuring that the client's personal and professional needs are met efficiently. VIP Assistants are expected to maintain discretion, flexibility, and a high level of professionalism at all times. They may also be responsible for organizing events, liaising with other staff, and prioritizing tasks to ensure seamless daily operations.

What is the difference between Vip Assistant vs Executive Assistant?

AspectVip AssistantExecutive Assistant
CredentialsHigh school diploma or equivalent; sometimes specialized trainingHigh school diploma; often college degree or administrative certifications
Work EnvironmentLuxury settings, private clients, high-net-worth individualsCorporate offices, executive departments, various industries
Employer & IndustryPrivate sector, luxury brands, high-profile clientsCorporations, government agencies, nonprofits
Common TasksPersonal scheduling, travel arrangements, household managementCalendar management, correspondence, meeting coordination

While both Vip Assistants and Executive Assistants provide administrative support, Vip Assistants typically work closely with high-net-worth individuals in private settings, focusing on personal and lifestyle management. Executive Assistants usually support corporate executives in business environments, handling professional tasks like scheduling and correspondence. The roles overlap in organizational skills but differ in work context and client focus.

What are the key skills and qualifications needed to thrive as a VIP Assistant, and why are they important?

To thrive as a VIP Assistant, you need excellent organizational abilities, discretion, multitasking skills, and often prior experience in executive or personal assistance. Familiarity with calendar management software, travel booking systems, and communication tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure seamless support for high-profile clients, anticipate needs, and maintain confidentiality in fast-paced environments.
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Vip Assistant jobs near you
VIP Assistant

VIP Assistant

ASM Global

Grand Rapids, MI • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 210 rated facilities management

Job description

POSITION: VIP Assistant
DEPARTMENT: Ticket Operations
REPORTS TO: Front of House Manager
FLSA STATUS: Non-exempt, hourly
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Ensuring smooth operation of VIP activations, such as early entries, VIP lounges, and other tour auxiliary activities. Greeting and assisting guests, checking tickets and maintaining a safe and enjoyable environment. Distributing credentials and merchandise. Troubleshooting ticketing issues.
Essential Duties and Responsibilities
  • Enthusiastically greet guests and provide event and venue information.
  • Escort guests to their VIP areas, frequently when the venue is busy.
  • Ensure VIP package integrity is withheld, and general admission guests are not using activations.
  • Proactively approach guests that may have a question, difficulty, or complaint.
  • Creatively resolve guests' troubles up to the level where intervention by a supervisor is required.
  • Set up and tear down VIP activations.
  • Remain calm and direct guests to the designated area of safety in the event of an emergency.
  • Remain calm in the presence of artists and touring personnel.
  • Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management.
  • Other duties and unexpected needs as assigned by tour and venue management.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
  • Must be 18 years of age or older.
  • High School degree or equivalent is required.

Skills and Abilities
  • Strong customer service skills.
  • Experience in handling conflict in a friendly and effective manner.
  • Ability to read and understand English.
  • Effective communication skills.
  • Ability to follow directions and effectively perform the work.

COMPENSATION
Competitive wages, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Van Andel Arena, Devos Performance Hall, Devos Place, Acrisure Amphitheater, Amway Stadium.
  • Must be able to stand and walk for long periods at a time.
  • Must be able to work outdoors.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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