ZipRecruiter

Log In

1

Vip Director Jobs (NOW HIRING)

SongTeller Hotel

VIP Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest ... as directed by senior leadership. * Collaborate with all hotel team members to ensure above and ...

PNH Properties LLC

VIP Concierge

Nashville, TN

$15 - $19.25/hr

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest ... as directed by senior leadership. * Collaborate with all hotel team members to ensure above and ...

Upwork

VIP Host

Las Vegas, NV

$15/hr

Serve as the first point of contact for VIP visitors and their guests, greeting and directing them with a warm and professional demeanor. * Answer customer service questions accurately and stay ...

AEG

VIP Host

Las Vegas, NV · On-site

$15/hr

Serve as the first point of contact for VIP visitors and their guests, greeting and directing them with a warm and professional demeanor. * Answer customer service questions accurately and stay ...

Landry's, LLC.

VIP Hospitality Host

Cripple Creek, CO · On-site

$14.25 - $19.25/hr

Overview VIP Hospitality Host can earn up to an addiional $2K quarterly with Performance Based ... Responsibilities Under the direction of the Director of Marketing the Hospitality Hosts will ...

Maze Lounge

VIP Manager

Miami, FL · On-site

Maze Lounge is looking for a seasoned VIP Manager with the following experience and skills: * 3 ... Experience directing reception and security teams * Experience managing people based on ...

Maze Lounge

VIP Manager

Miami, FL

Maze Lounge is looking for a seasoned VIP Manager with the following experience and skills: * 3 ... Experience directing reception and security teams * Experience managing people based on ...

next page

Showing results 1-20

All JobsVip Director Jobs

Vip Director information

What is a VIP Director?

A VIP Director is a senior professional responsible for managing and enhancing relationships with an organization's most important clients, often referred to as VIPs (Very Important Persons). Their role typically involves overseeing exclusive services, ensuring high levels of customer satisfaction, and developing strategies to retain and grow relationships with these valuable clients. VIP Directors often work in industries such as hospitality, gaming, entertainment, and luxury brands, where personalized attention and loyalty are critical. They may also lead teams that handle VIP accounts and coordinate special events or programs tailored to high-value clients.

What is the difference between Vip Director vs Vip Manager?

AspectVip DirectorVip Manager
Required CredentialsTypically bachelor's degree, experience in luxury hospitality or eventsSimilar credentials, often with less experience required
Work EnvironmentHigh-end hotels, resorts, or private clubsLuxury hospitality settings, often reporting to Vip Directors
Employer & Industry UsageLuxury hospitality industry, exclusive client servicesLuxury hospitality, event planning, client management

Vip Directors generally hold higher responsibilities, overseeing multiple VIP accounts and strategic planning, while Vip Managers focus on day-to-day client service and operational tasks. Both roles require similar credentials and work in luxury settings, but the Director position involves broader oversight and leadership.

How does a VIP Director typically collaborate with other departments to enhance client experiences?

A VIP Director works closely with teams such as marketing, sales, customer service, and operations to ensure that high-value clients receive exceptional treatment. They often coordinate exclusive events, tailor services, and resolve issues swiftly by leveraging cross-departmental resources. Regular communication with department heads is essential to align on VIP strategies and maintain a seamless client journey. This collaborative approach not only enhances the overall client experience but also helps retain and attract top-tier clients.

What are the key skills and qualifications needed to thrive as a VIP Director, and why are they important?

To excel as a VIP Director, you need strong leadership, client relationship management, and strategic planning skills, often supported by a degree in business, hospitality, or a related field. Familiarity with customer relationship management (CRM) systems, data analytics tools, and industry-specific software is typically expected. Exceptional interpersonal skills, discretion, and the ability to anticipate client needs set top performers apart. These competencies are crucial for delivering exceptional experiences, retaining high-value clients, and driving business growth in competitive markets.
More about Vip Director jobs
What cities are hiring for Vip Director jobs? Cities with the most Vip Director job openings:
What are the most commonly searched types of Vip jobs? The most popular types of Vip jobs are:
What states have the most Vip Director jobs? States with the most job openings for Vip Director jobs include:
What job categories do people searching Vip Director jobs look for? The top searched job categories for Vip Director jobs are:
Vip Director jobs near you
Infographic showing various Vip Director job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

VIP Concierge

SongTeller Hotel

Nashville, TN • On-site

$15 - $19.25/hr

Full-time

Posted 22 days ago

Job description

Herschend is seeking a highly personable VIP Concierge to help build a unique creative guest experience for our newest hospitality venture, Dolly Parton's SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate leads with heart for hospitality and has an exceptional talent for orchestrating seamless guest experiences. With equal parts integrity, creativity and operational expertise, this team member will ensure SongTeller delivers service that's as genuine and memorable as Dolly herself.
Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.
The VIP Concierge position offers an extraordinary opportunity to propel the arrival experience excellence and hospitality identity for Dolly Parton's SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton's Museum. This role personalizes all aspects of the hotels welcome moment, ensuring every touchpoint from arrival to farewell, reflects the seamless, authentic, and memorable experience guests expect of SongTeller Hotel. This role will be highly rewarding for a visionary, hands-on and guest-focused Host with a demonstrated history of building strong relationships and operating with excellence while driving timeless and unforgettable guest experiences.
SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!
SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES
  • Deliver a warm, genuine, and memorable welcome to every guest, embodying Southern hospitality with a touch of Dolly-inspired charm, humility, and personality
  • Anticipate guest needs and create memorable first and last impressions
  • Represent the hotel with professionalism, personality, Joy, and a sense of showmanship
  • Serve as a local expert and storyteller, sharing recommendations on Nashville, music, culture, and unique hotel experiences
  • Review daily arrival, departure, and VIP reports to ensure proper planning and execution of personalized service for specific stand our guest and suite occupants.
  • Uphold luxury service standards and brand voice, ensuring every interaction feels personal-not transactional
  • Curate personalized, high-touch experiences for VIP guests, ensuring every stay feels exclusive and memorable
  • Build relationships with guests to anticipate preferences and exceed expectations
  • Coordinate reservations, transportation, special requests, and unique experiences
  • Handle VIP arrivals with precision, discretion, and elevated attention to detail
  • Resolve guest concerns with creativity, urgency, and professionalism
  • Maintain strong relationships with local partners and vendors
  • Stay informed on cultural events, music, dining, and luxury experiences
  • Collaborate with internal teams to ensure seamless execution of guest itineraries
  • Represent the brand with charisma, authenticity, and a passion for service
  • Protect guest privacy and ensure safety, security, and confidentiality at all times
  • Maintain a clean, organized, and visually inviting environment
  • Maintain high standards at all times while on property and all guest facing space in the hotel. Including professional posture, full uniform, welcoming demeanor, no personal devices at anytime, food/beverage, and any other items as directed by senior leadership.
  • Collaborate with all hotel team members to ensure above and beyond service in all areas.
  • Ability to control difficult situations while maintaining a HEARTSPITALITY approach.
  • Represent Dolly Parton's SongTeller Hotel professionally in industry and community events, embodying the brand's warmth, creativity, and hospitality ethos.
  • Utilize operational systems such as Opera Cloud, Microsoft Office, Zingle, HotSoS and other hotel systems to optimize performance, and maintain operational transparency.

This job description is not an "all-inclusive' list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.
QUALIFICATIONS
  • Previous hotel experience preferred in upscale, lifestyle or luxury hotel setting
  • Ability to manage multiple requests with efficiency and discretion
  • Passion for creating memorable, one-of-a-kind guest experiences
  • Work background reflects a successful track record of accomplishment and growth in hospitality operations with proven experience leading multi-departmental hotel operations
  • Passion for delivering elevated guest experiences and attention to detail
  • Expert Knowledge of Nashville's culture, dining, and entertainment scene is a plus
  • Professional appearance and demeanor aligned with luxury boutique standards
  • Team-oriented mindset with a willingness to support colleagues across departments
  • High level of integrity and ability to handle sensitive information confidentially
  • Strong communication and interpersonal skills
  • Capable of lifting, pushing, or pulling 25-50 lbs
  • Ability to lead a team and maintain high service standards
  • Excellent organizational and multitasking abilities
  • Expert Knowledge of local attractions and transportation options
  • Professional appearance and polished demeanor
  • Capable of handling stressful situations calmly and efficiently while maintaining service standards.
  • Previous concierge or luxury guest services experience required
  • Flexibility to work evenings, weekends, and holidays as needed

ABOUT DOLLY PARTON'S SONGTELLER HOTEL & HERSCHEND
Dolly Parton's SongTeller Hotel is the newest hospitality venture of Herschend. Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply