ZipRecruiter

Log In

1

Vigilance Health Jobs (NOW HIRING)

Vigilance Health

Accountant

Thousand Oaks, CA · On-site

In-Person / Onsite Join a Mission-Driven Organization That Changes Lives At Vigilance Health, we provide Population Health and Care Management services that improve outcomes for patients across ...

Collabera

Vigilance Specialists

Minneapolis, MN

Associate MDR/Vigilance Specialists are responsible for theintake, documentation, Medical Device ... Health Care Providers Communicate with outside parties in a professional and customer-focused ...

next page

Showing results 1-20

All JobsVigilance Health Jobs

Vigilance Health information

What is the difference between Vigilance Health vs Medical Compliance Officer?

AspectVigilance HealthMedical Compliance Officer
CertificationsHealthcare compliance, safety, or related certificationsHealthcare compliance, safety, or related certifications
Work EnvironmentHealthcare facilities, clinics, hospitalsHealthcare organizations, regulatory agencies
Employer & IndustryHospitals, clinics, healthcare providersHealthcare organizations, regulatory bodies
Search & ComparisonOften compared for compliance and safety rolesRelated compliance roles in healthcare

Vigilance Health and Medical Compliance Officer both focus on healthcare safety and compliance. Vigilance Health typically emphasizes monitoring and ensuring safety protocols, while Medical Compliance Officers oversee adherence to regulations. Both roles require similar certifications and are found in healthcare settings, making them closely related but distinct in their specific responsibilities.

What is Vigilance Health?

Vigilance Health refers to a healthcare service or company that specializes in providing care management and health monitoring solutions, often for patients with chronic conditions. These services typically involve coordinating care between patients, providers, and payers to improve health outcomes and optimize healthcare delivery. Vigilance Health professionals may use technology and data analytics to track patient progress, facilitate communication, and ensure adherence to treatment plans. Their work supports both patients and healthcare providers by reducing hospital readmissions and enhancing the quality of care.

How does a Vigilance Health professional typically collaborate with other healthcare team members in a clinical setting?

In a clinical setting, Vigilance Health professionals often work closely with physicians, nurses, and case managers to monitor patient health, ensure compliance with care plans, and address any emerging health concerns. They frequently participate in interdisciplinary team meetings to discuss patient progress and coordinate interventions. Effective communication and documentation are crucial, as Vigilance Health professionals serve as a bridge between patients, providers, and sometimes insurance representatives, helping to ensure optimal outcomes and continuity of care.

What are the key skills and qualifications needed to thrive as a Vigilance Health Specialist, and why are they important?

To thrive as a Vigilance Health Specialist, you need a solid background in healthcare, regulatory compliance, and pharmacovigilance, usually supported by a relevant degree in life sciences or nursing. Familiarity with safety databases, adverse event reporting systems, and regulatory frameworks such as FDA or EMA guidelines is essential. Attention to detail, analytical thinking, and effective communication are key soft skills for investigating cases and collaborating with multidisciplinary teams. These competencies ensure the accurate monitoring of medical product safety, regulatory compliance, and the protection of patient health.
More about Vigilance Health jobs
What are the most commonly searched types of Vigilance Health jobs? The most popular types of Vigilance Health jobs are:
What states have the most Vigilance Health jobs? States with the most job openings for Vigilance Health jobs include:
What job categories do people searching Vigilance Health jobs look for? The top searched job categories for Vigilance Health jobs are:
Vigilance Health jobs near you
Infographic showing various Vigilance Health job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% Internship, 17% As Needed, 2% Full Time, and 77% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Patient Service Representative (Remote Full Time)

Vigilance Health

Thousand Oaks, CA • Remote

Full-time

Posted 26 days ago

Job description

Salary: $16-18 / hour

Job Title: Patient Service Representative (Remote Full Time)
Remote | MondayFriday | Bilingual Spanish Preferred

Join a mission-driven healthcare company making a difference.
Vigilance Health is seeking a Patient Service Representative (PSR) who will serve as the front-line voice for patients and a vital support for our care coordination team. This role is perfect for someone who thrives in a fast-paced, collaborative, and purpose-driven environment.

What You'll Do

  • Answer high-volume incoming calls with professionalism, empathy, and urgency.
  • Route calls to the right team or take detailed, accurate messages.
  • Manage data entry, patient scheduling, mailings, and patient enrollments.
  • Validate patient eligibility and scrub data using EHR systems and spreadsheets.
  • Support internal teams by entering appointment and patient details in the EHR.
  • Ensure HIPAA compliance and uphold strict patient confidentiality.
  • Track and report daily performance metrics such as patient verifications, follow-up completions, and call outcomes.
  • Collaborate across teams to support care coordination efforts and resolve issues quickly.

Success in This Role Means

  • 95%+ of calls answered within three rings.
  • Call handling time averages 2 minutes or less.
  • 100+ patients verified daily with high accuracy.
  • Active participation in team huddles and trainings.
  • No HIPAA violations or documentation errors.
  • Patients feel heard, valued, and supported.

What You Bring

  • High school diploma or GED required; Associate degree preferred.
  • 1+ year in healthcare customer service or call center.
  • Bilingual in Spanish strongly preferred.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Familiarity with EHRs like eCW, Epic, or Athena is a plus.
  • Strong communication, attention to detail, and multitasking ability.
  • Available to work MondayFriday between 7:30am6:00pm CST.

Why Vigilance Health?

Were a growing population health company partnering with clinics across the country to deliver Chronic Care Management (CCM), Behavioral Health Integration (BHI), and APCM services. At Vigilance Health, we:

  • Have Fire We bring energy, positivity, and purpose to every patient interaction.
  • Are Driven We deliver results with accuracy and urgency.
  • Are Partners We collaborate across teams to support every patient.
  • Build Solutions We identify ways to make things easier and better.
  • Are Coaches We uplift each other and model what good looks like.

Ready to Make a Difference?

If you're passionate about patient-centered care and thrive in a role where every call mattersapply now. Join a team thats transforming healthcare, one patient at a time.