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Full Time Vigilance Health Jobs (NOW HIRING)

Vigilance Health

Accountant

Thousand Oaks, CA · On-site

Controller Classification: Full-Time | Exempt Location: In-Person / Onsite Join a Mission-Driven Organization That Changes Lives At Vigilance Health , we provide Population Health and Care Management ...

Vigilance Health, Inc

Accountant

Thousand Oaks, CA · On-site

Controller Classification: Full-Time | Exempt Location: In-Person / Onsite Join a Mission-Driven Organization That Changes Lives At Vigilance Health, we provide Population Health and Care Management ...

RWJBarnabas Health

Mental Health Worker

Elizabeth, NJ · On-site

$21.96 - $27.28/hr

You believe true healing is optimized and strengthened through kindness, empathy, and vigilance. To ... Schedule: Full-time status operating consistently on designated day shifts. * Must have a clean ...

RWJBarnabas Health

Mental Health Worker

Elizabeth, NJ · On-site

$21.96 - $27.28/hr

You believe true healing is optimized and strengthened through kindness, empathy, and vigilance. To ... Schedule: Full-time status operating consistently on designated day shifts. * Must have a clean ...

RWJBarnabas Health

Mental Health Worker

Elizabeth, NJ · On-site

$21.96 - $27.28/hr

You believe true healing is optimized and strengthened through kindness, empathy, and vigilance. To ... Schedule: Full-time status operating consistently on designated day shifts. * Must have a clean ...

RWJBarnabas Health

Mental Health Worker

Elizabeth, NJ · On-site

$21.96 - $27.28/hr

You believe true healing is optimized and strengthened through kindness, empathy, and vigilance. To ... Schedule: Full-time status operating consistently on designated day shifts. * Must have a clean ...

RWJBarnabas Health

Mental Health Worker

Elizabeth, NJ · On-site

$21.96 - $27.28/hr

You believe true healing is optimized and strengthened through kindness, empathy, and vigilance. To ... Schedule: Full-time status operating consistently on designated day shifts. * Must have a clean ...

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Infographic showing various Full Time Vigilance Health job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Patient Service Representative (Remote - Full Time)

Vigilance Health

Thousand Oaks, CA • Remote

$16 - $18/hr

Full-time

Re-posted 4 days ago

Job description

Job Title: Patient Service Representative (Remote – Full Time)
Remote | Monday–Friday | Bilingual Spanish Preferred

Join a mission-driven healthcare company making a difference.
Vigilance Health is seeking a Patient Service Representative (PSR) who will serve as the front-line voice for patients and a vital support for our care coordination team. This role is perfect for someone who thrives in a fast-paced, collaborative, and purpose-driven environment.

 What You'll Do

  • Answer high-volume incoming calls with professionalism, empathy, and urgency.
  • Route calls to the right team or take detailed, accurate messages.
  • Manage data entry, patient scheduling, mailings, and patient enrollments.
  • Validate patient eligibility and scrub data using EHR systems and spreadsheets.
  • Support internal teams by entering appointment and patient details in the EHR.
  • Ensure HIPAA compliance and uphold strict patient confidentiality.
  •  Track and report daily performance metrics such as patient verifications, follow-up completions, and call outcomes.
  • Collaborate across teams to support care coordination efforts and resolve issues quickly.

Success in This Role Means

  • 95%+ of calls answered within three rings.
  • Call handling time averages 2 minutes or less.
  • 100+ patients verified daily with high accuracy.
  • Active participation in team huddles and trainings.
  • No HIPAA violations or documentation errors.
  • Patients feel heard, valued, and supported.

What You Bring

  • High school diploma or GED required; Associate degree preferred.
  • 1+ year in healthcare customer service or call center.
  • Bilingual in Spanish strongly preferred.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Familiarity with EHRs like eCW, Epic, or Athena is a plus.
  • Strong communication, attention to detail, and multitasking ability.
  • Available to work Monday–Friday between 7:30am–6:00pm CST.

 Why Vigilance Health?

We’re a growing population health company partnering with clinics across the country to deliver Chronic Care Management (CCM), Behavioral Health Integration (BHI), and APCM services. At Vigilance Health, we:

  • Have Fire – We bring energy, positivity, and purpose to every patient interaction.
  • Are Driven – We deliver results with accuracy and urgency.
  • Are Partners – We collaborate across teams to support every patient.
  • Build Solutions – We identify ways to make things easier and better.
  • Are Coaches – We uplift each other and model what good looks like.

 Ready to Make a Difference?

If you're passionate about patient-centered care and thrive in a role where every call matters—apply now. Join a team that’s transforming healthcare, one patient at a time.