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Video Conference Engineer Jobs (NOW HIRING)

krg technology inc

Support Engineer

Chicago, IL · On-site

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

Audio/Visual experience, as well as, Polycom video conference support and use of audio and web ... engineers and administrative staff. A professional appearance and demeanor and ability to work ...

Info-Ways

Network Polycom - Boston, MA

Boston, MA

$25.50 - $32.75/hr

... conference issues Nice to have: 1. Exchange unified messaging (on-premises) 2. Lync server 2010/2013 3. Cisco Tandberg solutions SKILL YEARS OF EXPERIENCE Polycom DMA Cisco VCS Lync Video engineering ...

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Video Conference Engineer information

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$30.5K

$88.3K

$139.5K

How much do video conference engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for video conference engineer in the United States is $88,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Video Conference Engineer, and why are they important?

To thrive as a Video Conference Engineer, a solid understanding of networking, audiovisual systems, and unified communications platforms, often supported by a degree in IT or related certifications, is essential. Familiarity with tools like Zoom, Microsoft Teams, Cisco Webex, and troubleshooting hardware such as cameras, microphones, and control systems is typically required. Excellent problem-solving skills, attention to detail, and strong communication abilities help professionals address user needs and collaborate with diverse teams. These skills are crucial for ensuring seamless, high-quality virtual meetings and maintaining reliable communication infrastructure across organizations.

What is the difference between Video Conference Engineer vs Network Engineer?

AspectVideo Conference EngineerNetwork Engineer
CredentialsTypically certifications like Cisco CCNA, CCNP, or vendor-specific certificationsCertifications such as Cisco CCNA, CCNP, CompTIA Network+
Work EnvironmentDesigning, implementing, and troubleshooting video conferencing systems in corporate or enterprise settingsManaging and maintaining network infrastructure across various environments
Industry UsageTelecommunications, IT, corporate communicationIT, telecommunications, data centers

While both roles require networking knowledge and certifications, the Video Conference Engineer specializes in setting up and supporting video communication systems, whereas the Network Engineer focuses on overall network infrastructure. Both roles often collaborate but serve different technical needs within organizations.

What are Video Conference Engineers?

Video Conference Engineers are IT professionals who design, implement, and maintain video conferencing systems for organizations. They ensure smooth communication by configuring hardware and software, troubleshooting connectivity or quality issues, and providing technical support to end-users. Their role is crucial in enabling virtual meetings, webinars, and remote collaboration across various platforms. Additionally, they often work with security protocols to protect communications and may assist in training staff on best practices for video conferencing technology.

What are some common challenges faced by Video Conference Engineers, and how can they be addressed?

Video Conference Engineers often encounter challenges such as network instability, device compatibility issues, and user support requests during live meetings. Addressing these requires proactive monitoring of system performance, maintaining up-to-date documentation, and collaborating closely with IT and support teams to quickly resolve technical issues. Staying current with evolving conferencing technologies and regularly testing new features can also help ensure seamless virtual communication experiences for all users.
More about Video Conference Engineer jobs
What states have the most Video Conference Engineer jobs? States with the most job openings for Video Conference Engineer jobs include:
What job categories do people searching Video Conference Engineer jobs look for? The top searched job categories for Video Conference Engineer jobs are:
Video Conference Engineer jobs near you
Infographic showing various Video Conference Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $88,303 per year, or $42.5 per hour.
Field service engineer - Desktop, Audio, Video and Mobility

Field service engineer - Desktop, Audio, Video and Mobility

Cognizant Technology Solutions

High Point, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

42nd of 57 rated business consultants

Job description

Location: High Point, NC, 100% ONSITE role
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field Services engineer with 3-6 years of onsite desktop support experience across office and factory environments. The role covers Audio Video and Mobility management, break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
What you'll do in this role:
  • Install, configure, and resolve issues for AV equipment and collaboration tools
  • Provide mobile device support (setup, troubleshooting, enterprise connectivity)
  • Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems.
  • Monitor ticket queues and assign tickets through ITSM tools;
  • Perform incident management, RCA for major incidents, and drive issue prevention.
  • Create and maintain SOPs, runbooks, and knowledge articles.
  • Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency.
  • Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly.

What you'll need to succeed:
  • Possess professional experience between 3-6 years in systems engineering or desktop support roles with hands on responsibility for managing enterprise class end user environments.
  • Exhibit solid proficiency in supporting Windows based laptops and desktops covering operating system issues driver problems hardware diagnostics and integration with productivity tools, Cisco VC devices troubleshooting, Telephony, Troubleshoot network / WIFI issues
  • Apply clear understanding of remote support tools remote desktop utilities and incident management processes to assist users efficiently while working entirely from the office location.
  • Show familiarity with endpoint management concepts such as software deployment patch management and configuration control even if exposure is through assisting senior engineers or using third party platforms.
  • Communicate effectively with diverse user groups and technical teams using concise explanations and empathetic listening to resolve issues and promote a positive support experience.
  • Demonstrate awareness of information security practices for endpoints including password hygiene privilege control and safe handling of corporate data and follow organizational guidelines consistently.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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