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Vice President Operations Jobs in Appleton, WI (NOW HIRING)

Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization's overall success by ensuring seamless operations, exceptional member service, and ...

Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization's overall success by ensuring seamless operations, exceptional member service, and ...

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Vice President Operations information

See Appleton, WI salary details

$66.8K

$152K

$257.6K

How much do vice president operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for vice president operations in Appleton, WI is $151,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,700.00 and $180,500.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

High-level executive roles such as Vice President of Operations, Chief Executive Officer, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. These roles typically require extensive experience, leadership skills, and often include bonuses, stock options, or profit-sharing components. Compensation varies based on industry, company size, and geographic location.

What is the role of VP operations?

The Vice President of Operations is responsible for overseeing the daily activities of a company's operations, developing strategic plans, and ensuring efficiency and productivity across departments. They often manage teams, implement policies, and work closely with other executives to achieve organizational goals.

What is the difference between Vice President Operations vs Director of Operations?

AspectVice President OperationsDirector of Operations
ResponsibilitiesStrategic planning, high-level decision making, overseeing multiple departmentsImplementing policies, managing daily operations, supervising managers
Required CredentialsBachelor's degree, extensive experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentExecutive offices, corporate settingsOperational sites, office environments
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, often as a mid-level role

The Vice President Operations focuses on strategic leadership and high-level decision making, while the Director of Operations handles daily management and implementation. Both roles require relevant experience and leadership skills, but the VP operates at a higher strategic level within the organization.

How does a Vice President of Operations typically collaborate with other executive leaders to drive organizational success?

A Vice President of Operations works closely with other executive leaders, such as the CEO, CFO, and department heads, to align operational strategies with the company's overall goals. This role often involves participating in cross-functional meetings, providing operational insights for strategic planning, and ensuring that processes across different departments are streamlined for efficiency. Regular communication and collaboration are essential, as the VP of Operations must balance resource allocation, risk management, and performance metrics to support company growth and profitability. Building strong relationships with other leaders helps ensure that operational initiatives are effectively executed and support the broader business objectives.

What are the key skills and qualifications needed to thrive as a Vice President of Operations, and why are they important?

To thrive as a Vice President of Operations, you need extensive experience in operations management, strategic planning, and business administration, often supported by a relevant bachelor’s or master’s degree. Familiarity with ERP systems, data analytics tools, and industry-specific certifications such as Six Sigma or PMP is highly valued. Strong leadership, decision-making abilities, and effective communication skills are essential for motivating teams and driving organizational growth. These skills ensure optimal operational efficiency, alignment with company goals, and the successful execution of business strategies.

What does a Vice President of Operations do?

A Vice President of Operations oversees an organization’s daily activities, ensuring efficiency and effectiveness across departments. They develop strategic plans, manage budgets, lead senior teams, and implement policies to meet company goals, often requiring strong leadership, problem-solving skills, and experience with operational tools. The role typically involves long-term planning and coordination with other executive leaders.

How much should a VP of operations make?

A Vice President of Operations typically earns between $120,000 and $250,000 annually, depending on the industry, company size, location, and experience. Compensation may also include bonuses, stock options, and other benefits, reflecting the seniority and scope of responsibilities in operations management.
What are the most commonly searched types of Operations jobs in Appleton, WI? The most popular types of Operations jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Vice President Operations jobs? Cities near Appleton, WI with the most Vice President Operations job openings:
Infographic showing various Vice President Operations job openings in Appleton, WI as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Nights, and 1% Summer. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $151,998 per year, or $73.1 per hour.
SVP Operations

Full-time

Posted 23 days ago


Job description

Position Purpose

Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” the SVP Operations is a strategic leadership role accountable for overseeing and optimizing the operational efficiency, member experience, and non-branch service delivery within the Credit Union. Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization’s overall success by ensuring seamless operations, exceptional member service, and a positive member journey while striving toward our vision, living our mission and standing by our values. 

Essential Responsibilities 

Direct Reporting Lines 

The SVP Operations has the following direct oversight and reporting line:

  • Back Office Support Services

Payments, Wires, ACH, Fraud, Cards, Deposit Operations

  • Digital Services 
  • Contact Center

Operational Excellence

  • Develop and implement strategies to enhance operational efficiency, streamline processes, and improve productivity across all member-facing and back-office member service functions.
  • Collaborate with department leadership to align operational goals with the Credit Union’s overall mission, vision, and strategic direction. 
  • Monitor key performance indicators (KPIs) related to operational effectiveness, member satisfaction, and service quality.
  • Develop and implement strategies for leveraging data to drive business decisions, improve operational efficiency, and enhance member experiences.

Member Experience

  • Champion a member-centric culture by promoting exceptional service standards and personalized interactions.
  • Oversee the design and execution of member touchpoints, ensuring consistency and alignment with the Credit Union’s brand.
  • Collaborate with marketing and technology teams to enhance digital and in-person member experiences.

Contact Center Leadership

  • Lead e-services and call center teams to deliver outstanding service to members and collaborate with Branch Leadership to ensure consistent experiences. 
  • Optimize and standardize operations and service delivery models.
  • Expand and leverage communication channels to include texting, chat, and co-browsing while also using AI technology to advance methods and expand service hours to include 24/7 response.  

Digital Experience

  • Drive the development and enhancement of digital channels, including online banking, mobile apps, and self-service options.
  • Work with ITS to ensure a seamless and user-friendly digital experience for members.
  • Monitor member feedback and analytics to continuously improve digital services.

Special Projects and Innovation

  • Spearhead strategic initiatives, continuous process improvements, and innovation projects.
  • Collaborate with cross-functional teams to introduce new products, services, and technologies.
  • Stay informed about industry trends and best practices to drive continuous improvement.

Risk Management and Compliance

  • Work closely with Enterprise Risk Management to ensure compliance with regulatory requirements and risk management protocols.
  • Mitigate operational risks related to fraud, cybersecurity, and data privacy.

Necessary Experience and Qualifications

  • Bachelor’s degree in Business Administration, Finance, or a related field required.
  • Proven experience in credit union or financial services operations, with a focus on member experience through all delivery channels and back-office operations.  
  • 5+ years of progressive leadership experience.
  • Strong leadership skills, with the ability to build trust, create a motivational environment and inspire teams.
  • Excellent communication, negotiation, and relationship-building abilities with a focus on confidentiality.
  • Strategic mindset and a record of driving operational excellence.
  • Familiarity with digital banking platforms and emerging technologies.
  • Tech savvy and skilled use of Microsoft applications critical to achieve forward thinking, efficient and continuous improvement efforts. 
  • Ability to travel as necessary.  Must possess valid drivers’ license with a good driving record. 

Value Alignment 

  • Proven history of leadership performance that reflects and aligns with the values of the Credit Union, to include a focus on relationships and results, inclusion, knowledge acquisition, dreaming big, forward thinking, and having fun. 
  • A true collaborator and believer in the strength of leading with care.

Work Environment and Physical Requirements

  • Fast paced office environment with desk assignment.
  • Frequent use of computer and other office equipment.
  • Prolonged sitting or standing.
  • Frequent mental and visual concentration.
  • Minimal lifting of up to 25 pounds.
  • Moderate level of travel to branch locations, meetings, and conferences. 

The above statements are intended to describe the general nature and level of the work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.

Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.