Vice President Customer Success Jobs in Puerto Rico

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher's operating companies, our work saves lives-and we're united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where your perspective matters, and by applying the Danaher Business System (DBS), you will help turn strategy into sustained results.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Country Manager, Puerto Rico serves as the most senior Beckman Coulter leader and legal representative in Puerto Rico, with full accountability for enterprise strategy, commercial performance, organizational leadership, and external representation.

This role holds endtoend accountability for shaping and executing the country's strategic direction, including evolving the gotomarket model and advancing sustainable growth, margin performance, and longterm customer partnerships. The breadth of scope, depth of decisionmaking authority, and level of internal and external influence required are consistent with an M3 leadership role.

This position reports to the Latin America Vice President and is part of Commercial area located in Puerto Rico and will be an on-site role. This position is part of the Latin America Organization, willing to travel 50 % of the time serving time serving Caribbean countries. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

In this role, you will have the opportunity to:

• Act as the highestlevel authority and legal representative for Beckman Coulter Diagnostics in Puerto Rico, accountable for governance, compliance, and corporate reputation.
• Own and approve strategic commercial decisions including pricing, quotations, RFPs, and longterm contractual agreements with hospitals, distributors, and reference laboratories.
• Define and execute the country strategy, including evolving the gotomarket approach and channel model to deliver sustainable growth and value creation.
• Build and lead a multiyear strategic business plan aligned with Danaher growth priorities and longterm market leadership objectives.
• Serve as the central leadership axis for Puerto Rico, providing transversal leadership across commercial, service, finance, operations, and support functions within a matrix environment.
• Represent Beckman Coulter with government agencies, industry associations, health systems, and key opinion leaders, strengthening innovation leadership and market position.
• Lead, coach, and develop senior leaders, ensuring attraction, retention, and engagement of highimpact leadership talent critical to longterm business success.

The essential requirements of the job include:

• Bachelor's degree required; Master's degree preferred (Business, Healthcare, or Life Sciences) and 10+ years of progressive leadership experience in medical devices, diagnostics, or healthcare
• Proven experience leading complex, regulated markets with significant stakeholder influence
• Demonstrated success in business turnarounds, restructuring gotomarket models, or restoring growth
• Strong financial, commercial, and contractual acumen (pricing, margin, RFPs, longterm agreements)
• Executivelevel influencing skills within matrix organizations
• Fluency in Spanish and English
• Ability to operate credibly at Csuite, government, and institutional levels

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Available for travelling >50% of worktime, be on site with customers.
• Must have a valid driver's license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Fluent understanding of hospital and laboratories operating financials and healthcare economics
• Strong communication and presentation skills; demonstrated ability to clearly, concisely, and accurately conduct executive level presentations

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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