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Vice President Client Relations Jobs in Raleigh, NC

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Vice President, Client Success Reporting to: Chief Operating Officer Location: Preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $220,000-$250,000, depending ...

Associa

Vice President

Raleigh, NC · On-site

The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short ...

Louisburg College

Be Seen First

Vice President of Institutional Advancement

Louisburg, NC · On-site

$70K - $90K/yr

Job Title: Vice President of Institutional Advancement Reports to: College President Division ... relations, grants, and special campaigns. o Establish measurable fundraising goals and ensure ...

JRG Partners

VP of Supply Chain

Raleigh, NC · On-site

Our client is a prominent leader in the aerospace manufacturing industry, renowned for our ... As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the ...

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services. The SVP, ...

Quest Resource LLC.

Vice President Sales

Raleigh, NC

Company Description For over 100 years, our client has been recognized as the leading source for ... The VP of Sales will own the creation and execution of quarterly and annual business plans, lead ...

Quest Resource LLC.

Vice President Sales

Raleigh, NC · On-site

Company Description For over 100 years, our client has been recognized as the leading source for ... The VP of Sales will own the creation and execution of quarterly and annual business plans, lead ...

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Vice President Client Relations information

See Raleigh, NC salary details

$28.7K

$152.6K

$371.8K

How much do vice president client relations jobs pay per year?

As of Jun 17, 2026, the average yearly pay for vice president client relations in Raleigh, NC is $152,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $190,000.00 per year, depending on experience, location, and employer.

How does a Vice President of Client Relations typically collaborate with other departments to enhance client satisfaction?

A Vice President of Client Relations works closely with teams such as sales, marketing, product development, and customer support to ensure a seamless client experience. They often serve as a bridge between clients and internal teams, communicating client feedback, aligning service delivery with client expectations, and resolving escalated issues efficiently. Regular cross-functional meetings and strategic planning sessions are common, enabling the Vice President to advocate for client needs and drive continuous improvement. This collaborative approach not only enhances client satisfaction but also fosters a unified company strategy.

What does a Vice President of Client Relations do?

A Vice President of Client Relations is responsible for overseeing and nurturing the relationships between a company and its clients. This role involves developing strategies to enhance client satisfaction, managing client accounts, resolving issues, and ensuring the delivery of services that meet client needs. They often collaborate with sales, marketing, and operations teams to align business objectives with client expectations. Additionally, they play a key role in identifying opportunities for business growth through strong client partnerships.

What are the key skills and qualifications needed to thrive as a Vice President Client Relations, and why are they important?

To thrive as a Vice President Client Relations, you need extensive experience in client management, strategic planning, and a proven track record of building long-term business relationships, often supported by a relevant degree (such as Business Administration) and leadership credentials. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, negotiation ability, and emotional intelligence help foster trust and resolve conflicts effectively. These competencies are essential for driving client satisfaction, retention, and business growth in a competitive environment.
What are the most commonly searched types of Client Relations jobs in Raleigh, NC? The most popular types of Client Relations jobs in Raleigh, NC are:
What job categories do people searching Vice President Client Relations jobs in Raleigh, NC look for? The top searched job categories for Vice President Client Relations jobs in Raleigh, NC are:
Vice President Client Relations jobs near you
Vice President, Client Success

Vice President, Client Success

Well

Chapel Hill, NC • On-site, Remote

$220K - $250K/yr

Full-time

Posted 11 days ago

Job description

Description
Company:Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Vice President, Client Success
Reporting to: Chief Operating Officer
Location:Preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $220,000-$250,000, depending on qualifications, plus bonus potential and benefits
Summary:
Well is seeking a visionary VP, Client Success to architect and lead our post-sales organization. Reporting to the COO, you will be responsible for the health, retention, and growth of Well's entire enterprise book of business. You will lead a high-performing team of Directors and Managers, ensuring our world-class platform and insights translate into tangible ROI and clinical outcomes for our clients.
Key Responsibilities:
  • Departmental Leadership: Build, scale, and mentor a multi-tiered services team, fostering a culture of strategic consulting and employee-centric growth.
  • Strategic Retention & Renewal: Accountable for the overall renewal strategy and retention targets across the enterprise.
  • Executive Stewardship: Act as the ultimate escalation point and strategic advisor for C-level stakeholders at Well's largest and most complex clients.
  • Performance Metrics: Define and oversee the preparation of insights and delivery of reporting regarding activation, engagement, health and cost outcomes on a regular basis.
  • Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones.
  • Cross-Functional Optimization: Partner with Sales, Product, and Clinical leaders to ensure the "voice of the customer" directly influences the product roadmap and implementation efficacy while also collaborating cross-functionally to deliver on client expectations and contractual commitments.
  • Growth Strategy: Collaborate with the Growth team to identify expansion opportunities within existing accounts, increasing Well's total footprint and value proposition.

Requirements
  • 15+ years of experience in healthcare benefits, digital health, or management consulting, with at least 5-7 years in a senior leadership role overseeing a department.
  • Proven track record of managing and expanding relationships with Fortune 500 executives and benefits consultants.
  • Demonstrated ability to build and scale services organizations within a fast-paced, "change-oriented" startup or growth-stage environment.
  • Entrepreneurial approach to problem-solving, with the ability to anticipate market shifts and adapt the client success model accordingly.
  • Deeply data-driven with the ability to translate complex health engagement metrics into compelling financial and clinical value stories.
  • Willingness to travel (estimated 10-20%)

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