Vice President Case Management Jobs (NOW HIRING)

Join our Team!Work for GOOD at GoodwillDo you want to make a difference in your community while earning a paycheck?Would you like to help your community and environment every day that you come to work?Looking for a job that provides meaning as well as personal and professional development?Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.We are an entrepreneurial nonprofit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.We prefer to promote from within. Your growth and advancement is our priority.Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and wellbeing benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.Change Lives. Make a Difference.Discover Purpose. Apply today at WorkforGoodSA.org.POSITION SUMMARYThe Vice President Workforce Development provides strategic and operational leadership for Goodwill's Workforce Development portfolio under the direction of the Chief Workforce Development Officer. The role oversees a diverse range of employment, education, and training programs designed to help individuals overcome barriers and advance toward economic mobility.The Vice President leads a continuum of services that includes outreach and recruitment, assessment, career exploration and planning, foundational education, occupational training, case management and supportive services, employer engagement, job placement, retention, and career advancement.The Vice President is accountable for program strategy and innovation, operational quality, performance and outcomes, data and evaluation, financial management, grant and contract compliance, and strategic partnerships that strengthen education, employment, and economic mobility outcomes for individuals facing significant barriers to employment.ESSENTIAL DUTIES AND RESPONSIBILITIESUphold and model Goodwill's mission, core values, and servant leadership philosophy.Partner with the Chief Workforce Development Officer to set Goodwill's mission and community impact priorities, develop associated annual and multi year plans, resource requirements, and measure outcomes.Provide strategic and operational leadership for the design, growth, evaluation, and continuous improvement of workforce development programs that strengthen education, employment, retention, wage progression, and career advancement outcomes.Oversee and ensure excellence across the participant journey, including outreach and recruitment, assessment, career exploration and planning; case management and supportive services, foundational skills, education and training, employer engagement, job placement; retention, and career advancement.Lead, coach, and hold accountable Workforce Development directors and senior program leaders by establishing clear expectations, strengthening leadership capability, and ensuring effective team management.Establish operating standards, policies, procedures, quality assurance systems, and continuous improvement practices to ensure consistent, effective, and high quality service delivery.Establish and monitor program goals, performance targets, dashboards, and evaluation systems. Set systems to define, collect and use data on participant outcomes, employer experience, community impact, and operational performance to identify gaps, guide improvement, and inform resource allocation.Ensure compliance with internal standards and all applicable grant, contract, funder, regulatory, accreditation, documentation, reporting, and other applicable requirements.Research and implement recognized best practices and evidence informed strategies that improve outcomes for individuals facing barriers to employment and connect participants to high demand career pathways.Build and maintain strategic relationships with employers, educational institutions, workforce development partners, community organizations, government entities, funders, and other relevant parties to advance goodwill’s mission and strengthen the regional workforce systems.Collaborate across Goodwill departments and operational business units to align external Workforce Development programs with organizational priorities, including coordinate with Talent Acquisition when external participants may be candidates for Goodwill employment.Develop and manage the Workforce Development budget, monitor expenses and revenues, and support the pursuit of new revenue opportunities through grants, contracts, and partnerships. Administer awards to ensure all financial, programmatic, performance, documentation, and reporting obligations are met.Monitor changing regulatory, funding, labor market, employer, and community conditions, and adapt strategies and services accordingly.Represent Goodwill as a senior Workforce Development leader with businesses, community partners, government entities, funders, and other relevant entities.Perform other duties as assigned to support Goodwill's mission and organizational objectives.REQUIREMENTSBachelor's degree in human or social services, education, business, operations, sociology, or a related field required; master's degree preferred.Eight or more years of leadership experience in workforce development, education and training, social services, nonprofit, governmental, or related programs, including significant responsibility for program development and implementation.Eight or more years of experience leading managers, directors, multidisciplinary teams, or major service portfolios and achieving measurable participant, program, operational, and financial outcomes.Demonstrated experience managing complex workforce programs, budgets, grants, contracts, compliance obligations, and performance requirements.Experience with one or more of the following is strongly preferred: vocational schools or training programs; career centers and job placement operations; career navigation; reentry services; opportunity youth services; foundational skills or adult education; and grant funded workforce programs.Strong knowledge of workforce development systems, labor market needs, employer engagement, education and training pathways, and effective strategies for serving individuals with significant barriers to employment.Demonstrated ability to build collaborative relationships with employers, educational institutions, government entities, funders, community partners, and other constituencies.Strong analytical, strategic planning, program design, problem solving, and decision making skills, with the ability to use data to evaluate impact and guide action.Excellent written, verbal, presentation, and interpersonal skills, including the ability to prepare executive and Board level information and presentations.Advanced proficiency in Microsoft Office Word, PowerPoint, and Excel and experience using workforce, education, case management databases.Must be able to meet the physical requirements of the position.Must maintain a valid driver's license and automobile insurance coverage and be able to travel as needed when driving a personal vehicle for company business.To learn more about Goodwill San Antonio and to view current open positions,please visit www.goodwillsa.org OR www.WorkForGoodSA.orgEqual Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr