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Veterinary Client Service Representative Jobs in Wisconsin

Banfield

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

JOB SUMMARY The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients ...

Jewelers Mutual Group

Client Service Representative

Neenah, WI · On-site

$16.50 - $22.50/hr

Client Service Representative The Client Service Representative (CSR) is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and ...

VOX Global

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

Omnicom Media Group

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Wisconsin

Veterinary Client Service Representative information

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$9

$18

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How much do veterinary client service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for veterinary client service representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are the duties of a veterinary client service representative?

A veterinary client service representative is responsible for greeting clients, scheduling appointments, managing patient records, handling phone inquiries, and processing payments. They serve as the primary point of contact between clients and the veterinary team, requiring strong communication and organizational skills. Proficiency with practice management software is often essential.

What are popular job titles related to Veterinary Client Service Representative jobs in Wisconsin?

For Veterinary Client Service Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Wisconsin look for?

The top searched job categories for Veterinary Client Service Representative jobs in Wisconsin are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Wisconsin as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Veterinary Receptionist / Client Service Representative

Pulaski, WI • On-site

Western Veterinary Partners
Veterinary Services • 201 - 500 employees
Learn more about Western Veterinary Partnersexternal

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Western Veterinary Partners rating

5.8

Company rating: 5.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Pulaski Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

  • Compensation: $ 14- $17 per hour, for each hour worked
  • This is a full-time position, with a flexible 10/hour shift schedule and availability needed Monday-Friday. Shifts are three days a week, flexibility is very important. 

Full-time Benefits Package*:

  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program (EAP)
  • 401k with company match
  • Paid time off in accordance with site policy and applicable law
  • Personal pet discount
  • Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

  • 3+ years of experience in a customer service, reception, or client-facing role
  • Previous veterinary receptionist or healthcare-related front-desk experience preferred
  • Proficiency in the following skills:
    • Ability to manage a multi-phone line system while assisting in-person clients
    • Experience working with veterinary practice management software, especially Impromed, preferred
    • Exceptional verbal and written communication skills
    • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
    • Strong organizational and time management skills
    • Experience scheduling appointments and coordinating calendars preferred
    • Ability to accurately process payments and maintain financial records
    • Positive attitude and willingness to collaborate with a team
    • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Pulaski Veterinary Clinic?

Pulaski Veterinary Clinic, located in Pulaski, WI, is proud to provide exceptional veterinary care to the community's beloved pets. As an AAHA-accredited practice, we are committed to maintaining high standards of veterinary medicine and delivering compassionate, comprehensive care to every patient. Our team includes five experienced DVMs supported by a dedicated and caring veterinary team. With modern facilities and a warm, welcoming environment, we offer a collaborative setting where veterinary professionals can work alongside an experienced team while providing high-quality medicine. At Pulaski Veterinary Clinic, we strive to create a positive experience for both pets and their families through personalized care, strong client relationships, and a commitment to the health and well-being of every patient we serve.

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