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How much do verizon salesforce jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for verizon salesforce in the United States is $62.11, according to ZipRecruiter salary data. Most workers in this role earn between $53.37 and $70.67 per hour, depending on experience, location, and employer.

What is a Verizon Salesforce?

A Verizon Salesforce job involves managing and optimizing Verizon’s Salesforce platform to improve customer relationship management (CRM) processes. Professionals in this role work on configuring, customizing, and integrating Salesforce to enhance sales, service, and marketing operations. Responsibilities may include data management, automation, troubleshooting, and collaborating with cross-functional teams to streamline workflows. Strong knowledge of Salesforce tools, such as Sales Cloud, Service Cloud, and Lightning Experience, is often required. This role is key in driving business efficiency and improving customer interactions through technology.

What are the typical day-to-day responsibilities for someone in a Verizon Salesforce role?

In a Verizon Salesforce role, your daily tasks may include managing and optimizing Salesforce environments, handling user requests, performing data analysis, and implementing new features or integrations. You'll work closely with cross-functional teams such as sales, customer support, and IT to gather requirements, resolve issues, and support system enhancements. It's common to participate in regular team meetings, provide user training, and monitor system performance to ensure seamless operations. This collaborative and dynamic environment offers opportunities to develop both technical and interpersonal skills while contributing to key business initiatives.

What are the key skills and qualifications needed to thrive in the Verizon Salesforce position, and why are they important?

To thrive as a Verizon Salesforce professional, you need a solid background in CRM administration, data management, and Salesforce platform expertise, often supported by a relevant degree and Salesforce certifications. Familiarity with Salesforce Sales Cloud, Service Cloud, and integration tools such as MuleSoft or APIs is typically required. Strong problem-solving abilities, effective communication, and stakeholder management are important soft skills in this role. These competencies ensure successful configuration, optimization, and support of Salesforce solutions that drive business objectives at Verizon.

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Verizon Salesforce jobs near you
Infographic showing various Verizon Salesforce job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 75% Physical, 5% Hybrid, and 20% Remote job distribution, with an average salary of $129,181 per year, or $62.1 per hour.

Business (B2B) Customer Service Support Representative

Cellular Sales Verizon Authorized Retailer

Knoxville, TN • Hybrid

$18/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Cellular Sales rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

12th of 30 rated technology retailers

Job description

Overview

B2B Service Support Representative
 
Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, interactive, innovative, and responsible people who enjoy helping others. Leverage the team environment to learn, grow, and advance, while assisting customers with their wireless products and services. Start your Great Experience today!
 
 
Summary/Objective
 
Interact with business customers via phone and email to assist with business accounts. Act as a liaison between customers, business representatives and Verizon support paths to resolve credit, customer service and billing concerns.
 
 
What you'll do:
 
Confer with businesses by telephone and email to provide information about products and services.
 
· Keep records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as well as actions taken.
 
· Process service requests through appropriate Verizon Wireless channels to facilitate timely reconciliation.
 
· Ensure correct authorization is received, recorded, and saved on all requests.
 
· Conduct account analysis and reviews and proposals.
 
· Follow up with businesses to document their experience with service.
 
· Contact businesses to align with Cellular Sales B2B representatives for optimal care.
 
· Daily use of Word, Excel, Salesforce, and spreadsheets. Extensive and accurate typing required.
 
 
What we are looking for:
 
· Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
 
· Attention to detail: Taking responsibility for a thorough and detailed method of working.
 
· Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.
 
· Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization.
 
· Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
 
· Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
 
 
Education and Experience:
 
· High School diploma or equivalent experience required.
 
· Proficient in Microsoft Office and basic computer skills.
 
· Experience with face to face or telephone sales preferred
 
· Experience with customer service over the phone preferred
 
 
What We Offer:
 
· Base Pay of $18/hr.
 
· Health, Vision, and Dental Insurance
 
· 401k matching
 
· Health and Wellness Program
 
· Discount on Verizon services
 
· Employee Assistance Program
 
· Onsite gym and walking trail
 
 
Schedule:
 
This is a full-time hybrid position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Days and hours of work are depending on schedule availability and business needs.
 

AAP/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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