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Verint Systems Jobs (NOW HIRING)

Verint

Principal Engineer, Software

$138K - $185K/yr

Experience applying AI capabilities in SaaS, cloud, customer engagement, WFM, analytics, automation, or enterprise workflow products #LI-KD1 MIN: 166K MAX: 206K About the Team Verint Systems Inc. is ...

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

talentmovers inc

GCP System Engineer

Issaquah, WA · On-site

Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with ... Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations ...

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Verint Systems information

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$43K

$109.5K

$166.5K

How much do verint systems jobs pay per year?

As of Jul 23, 2026, the average yearly pay for verint systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Verint Systems position, and why are they important?

To excel in a Verint Systems role, candidates should possess strong analytical abilities, knowledge of workforce optimization principles, and relevant IT or business process experience. Familiarity with the Verint software suite, related CRM or enterprise tools, and certifications such as Verint Specialist or equivalent are highly beneficial. Strong communication, problem-solving, and project management skills are vital for working with cross-functional teams and clients. These competencies ensure effective implementation, support, and optimization of Verint solutions to meet organizational goals.

What is a Verint Systems job?

A Verint Systems job typically involves working with Verint's customer engagement and cybersecurity solutions. Employees may focus on areas such as analytics, workforce optimization, fraud prevention, or surveillance systems. Roles range from software development and data analysis to sales and customer support. Verint employees help organizations improve customer experiences, enhance security, and optimize business operations using AI-driven technologies.

What are the primary responsibilities of someone working with Verint Systems technology within an organization?

Professionals working with Verint Systems technology are typically responsible for implementing, configuring, and maintaining workforce optimization solutions, such as call recording, quality monitoring, and analytics tools. They often collaborate closely with IT, operations, and business units to tailor Verint products to the organization's specific needs and drive adoption across teams. Daily tasks may include troubleshooting issues, providing user support, creating reports, and analyzing process improvements. This role offers opportunities to gain expertise in customer engagement technology and often leads to advancement in IT project management or business analysis positions.

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What cities are hiring for Verint Systems jobs? Cities with the most Verint Systems job openings:
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Verint Systems jobs near you
Infographic showing various Verint Systems job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 8% Part Time, and 9% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $109,527 per year, or $52.7 per hour.
Operational Analyst - Verint Operations Manager Configuration

Operational Analyst - Verint Operations Manager Configuration

Gainwell Technologies LLC

Houston, TX • On-site

$51K - $73K/yr

Other

Medical, Life, Retirement, PTO

Posted 5 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

119th of 215 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into governed configurations within Verint Operations Manager (OM). This role configures and maintains task, workflow, skill, and queue structures to enable standardized work orchestration across back-office and hybrid environments. The role focuses on platform configuration, testing, documentation and operational alignment, not day-to-day work execution or people management.
Your role in our mission
  • Configure and maintain OM workflows, queues, task attributes, and skills to ensure the tool is supporting the current state of the business.
  • Execute configuration changes under defined standards and design guidance.
  • Participate in functional and regression testing, including test case execution and validation of expected results.
  • Document all requirements, configuration decisions, dependencies, and impacts.
  • Support enterprise governance standards for configuration, naming conventions, versioning, and change management.
  • Assist with pre?go?live testing, post?go?live stabilization, and production validation.
  • Maintain clear documentation to enable knowledge transfer and reduce single?point dependency.
  • Partner with operational leaders to understand business needs and pain points.
  • Work closely with PXOs, technology teams, and other Operational Analysts within PEO to deliver aligned solutions.
  • Support reporting and enablement teams by providing configuration context and functional inputs.
  • Operate effectively in an agile, matrix?based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience
  • 1-3 years of experience in operations analysis, business analysis, quality technology, workforce optimization, or CX platform support roles
  • Exposure to back?office environments
  • Experience configuring or supporting enterprise CX/WFO/WEM platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions with Verint strongly preferred.
  • Experience supporting system implementations, enhancements, or preferred migrations

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 10% of the time.

The deadline to submit applications for this posting is August 3, 2026.
The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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