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Verint Systems Jobs (NOW HIRING)

Telephony IT Tech

North Mankato, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with ... Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations ...

Business Systems Analyst Lead

Columbus, OH · On-site +1

$102K - $133K/yr

... and Business System Analysts to break down work into agile methodology and to ensure all ... Be subject matter expert for the Verint Workforce Optimization suite. Must understand practices for ...

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Verint Systems information

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$43K

$109.5K

$166.5K

How much do verint systems jobs pay per year?

As of Aug 13, 2026, the average yearly pay for verint systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Verint Systems position, and why are they important?

To excel in a Verint Systems role, candidates should possess strong analytical abilities, knowledge of workforce optimization principles, and relevant IT or business process experience. Familiarity with the Verint software suite, related CRM or enterprise tools, and certifications such as Verint Specialist or equivalent are highly beneficial. Strong communication, problem-solving, and project management skills are vital for working with cross-functional teams and clients. These competencies ensure effective implementation, support, and optimization of Verint solutions to meet organizational goals.

What do Verint Systems do?

Verint Systems is a company that provides software and solutions for customer engagement, workforce management, and security analytics. Employees in related roles often work with tools like customer interaction platforms, data analysis, and automation to improve organizational efficiency and security. The company typically requires skills in software implementation, data analysis, and communication.

What is a Verint Systems?

A Verint Systems job typically involves working with Verint's customer engagement and cybersecurity solutions. Employees may focus on areas such as analytics, workforce optimization, fraud prevention, or surveillance systems. Roles range from software development and data analysis to sales and customer support. Verint employees help organizations improve customer experiences, enhance security, and optimize business operations using AI-driven technologies.

What are the primary responsibilities of someone working with Verint Systems technology within an organization?

Professionals working with Verint Systems technology are typically responsible for implementing, configuring, and maintaining workforce optimization solutions, such as call recording, quality monitoring, and analytics tools. They often collaborate closely with IT, operations, and business units to tailor Verint products to the organization's specific needs and drive adoption across teams. Daily tasks may include troubleshooting issues, providing user support, creating reports, and analyzing process improvements. This role offers opportunities to gain expertise in customer engagement technology and often leads to advancement in IT project management or business analysis positions.

More about Verint Systems jobs
What cities are hiring for Verint Systems jobs? Cities with the most Verint Systems job openings:
What states have the most Verint Systems jobs? States with the most job openings for Verint Systems jobs include:
Infographic showing various Verint Systems job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $109,527 per year, or $52.7 per hour.

Telephony IT Tech

Taylor Corp

North Mankato, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis. On-the-job Training will be provided for the core concepts of this role.
Key Responsibilities
  • Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
  • Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
  • Researches error messages and takes necessary actions
  • Identify, diagnose, and resolve problems affecting performance
  • Training and best practice identification of telephony and related software applications
  • Purchase of routine telephony related hardware
  • Provide telephony strategies and solutions for the organization
  • Assist with management of new site deployments, upgrades, implementations or other tasks as assigned

Available Shift
Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation)
Skills & Requirements
  • High School education or equivalent
  • 2 years of technical education or experience preferred
  • CompTIA A+ certification will be given higher consideration
  • Must possess solid technical aptitude including networking configurations and cabling
  • Attention to detail at a very high level
  • Good written and verbal communication skills including ability to present ideas or solutions to a variety of user levels
  • Ability to analyze situation and determine actions needed
  • Positive attitude and enjoys a challenge
  • Requires Occasional standing and/or walking, reaching by extending hands/arms
  • Ability to lift or carry up to 25 pounds

About Navitor Inc.
We value a work-life balance and the overall well-being of our employees. You'll see that reflected in our comprehensive benefits package. We offer a competitive benefit package including health, dental, vision insurance & flexible benefits starting on the first date of employment when hired at benefit eligible status, life insurance, 401(k) plan, profit sharing, PTO (paid time off), seven paid holidays and other benefits that help inspire our employees to stay and grow with us.
Navitor Inc. is one of America's largest commercial wholesale printers, delivering innovative programs, services and technologies exclusively to our community of resellers. Headquartered in Minnesota and with manufacturing facilities nationwide, Navitor provides print resellers and distributors the industry's widest portfolio of personalized print and custom business identity products. Navitor is part of the Taylor Corporation family of companies. For more information, visit our website at Navitor.com.
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