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Verint Systems Jobs in Florida (NOW HIRING)

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Verint Systems information

See Florida salary details

$32.1K

$81.8K

$124.4K

How much do verint systems jobs pay per year?

As of Aug 21, 2026, the average yearly pay for verint systems in Florida is $81,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $97,100.00 per year, depending on experience, location, and employer.

What is a Verint Systems?

A Verint Systems job typically involves working with Verint's customer engagement and cybersecurity solutions. Employees may focus on areas such as analytics, workforce optimization, fraud prevention, or surveillance systems. Roles range from software development and data analysis to sales and customer support. Verint employees help organizations improve customer experiences, enhance security, and optimize business operations using AI-driven technologies.

What are the primary responsibilities of someone working with Verint Systems technology within an organization?

Professionals working with Verint Systems technology are typically responsible for implementing, configuring, and maintaining workforce optimization solutions, such as call recording, quality monitoring, and analytics tools. They often collaborate closely with IT, operations, and business units to tailor Verint products to the organization's specific needs and drive adoption across teams. Daily tasks may include troubleshooting issues, providing user support, creating reports, and analyzing process improvements. This role offers opportunities to gain expertise in customer engagement technology and often leads to advancement in IT project management or business analysis positions.

What are the key skills and qualifications needed to thrive in the Verint Systems position, and why are they important?

To excel in a Verint Systems role, candidates should possess strong analytical abilities, knowledge of workforce optimization principles, and relevant IT or business process experience. Familiarity with the Verint software suite, related CRM or enterprise tools, and certifications such as Verint Specialist or equivalent are highly beneficial. Strong communication, problem-solving, and project management skills are vital for working with cross-functional teams and clients. These competencies ensure effective implementation, support, and optimization of Verint solutions to meet organizational goals.

What are popular job titles related to Verint Systems jobs in Florida?

For Verint Systems jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Verint Systems jobs in Florida look for?

The top searched job categories for Verint Systems jobs in Florida are:

What cities in Florida are hiring for Verint Systems jobs?

Cities in Florida with the most Verint Systems job openings:

Verint Systems jobs near you
Infographic showing various Verint Systems job openings in Florida as of August 2026, with employment types broken down into 74% Full Time, 13% Temporary, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $81,848 per year, or $39.4 per hour.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Re-posted 15 days ago

Job description

2 Candidate Submittal Slots, New High Level Policy
MSP Owner: Rob Finton
Location: Ada, MI
Duration: 6 months
skill id: 10683082
Competencies: 10+ years experience required
IT IS_CNS_Voice Network_Cisco
Five9 Platform
Call Center Technologies
Job Description for Five9
Key Responsibilities
1. Five9 Platform Expertise
• Perform end-to-end administration of the Five9 environment, including users, agents, skillsets, queues, campaigns, and system variables.
• Manage system configurations, routing profiles, and operational controls to ensure optimal platform performance.
2. Call Flow & IVR Development
• Design, build, and maintain IVR call flows using Five9 Studio.
• Develop and optimize IVR scripting to support business requirements, self-service enhancements, and improved call routing accuracy.
3. API & Integration Work
• Work with Five9 REST APIs for system integrations, automation, and custom workflows.
• Integrate Five9 with CRM systems, SSO applications, and recording solutions such as Calabrio or Verint.
• Support integration with 2Ring dashboards/wallboards and other related reporting/analytics platforms.
4. Reporting & Analytics
• Create, configure, and manage operational and performance reports, dashboards, and analytics.
• Monitor KPI trends and provide insights to stakeholders to drive operational improvements.
5. Operational Support & Optimization
• Troubleshoot Five9-related issues across IVR, call routing, agent desktop, and integrations.
• Partner with cross-functional teams to gather requirements, implement enhancements, and ensure best-practice usage of the platform.
• Conduct system audits, recommend improvements, and support release and change management activities.
Required Skills & Qualifications
• Proven hands-on experience as a Five9 SME, administrator, or engineer.
• Strong understanding of call center technologies, ACD, IVR, routing logic, and telephony fundamentals.
• Experience with REST APIs, scripting, and system integrations.
• Knowledge of integrating Five9 with CRM, SSO, Calabrio/Verint, and 2Ring systems.
• Strong analytical skills with experience in report building and call center metrics.
• Ability to diagnose and resolve complex platform issues in a high-volume contact center environment.
• Excellent communication skills and ability to collaborate across technical and business teams., Project Code :

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