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Verint Systems Jobs in California (NOW HIRING)

Knowledge of LENEL, DMP, VERINT, HANWHA systems Stakeholder Collaboration * Partner closely with HR, Legal, Facilities, Risk Management, and Operations to ensure that the institution's employees ...

Serve as the WFM business partner -- gathering requirements for system enhancements, partnering ... Hands-on experience with WFM platforms (UKG, NICE, Verint, or similar) * Advanced SQL and/or Excel ...

Serve as the WFM business partner - gathering requirements for system enhancements, partnering with ... Hands-on experience with WFM platforms (UKG, NICE, Verint, or similar) * Advanced SQL and/or Excel ...

Serve as the WFM business partner - gathering requirements for system enhancements, partnering with ... Hands-on experience with WFM platforms (UKG, NICE, Verint, or similar) * Advanced SQL and/or Excel ...

Verint Systems information

See California salary details

$42.4K

$108.1K

$164.3K

How much do verint systems jobs pay per year?

As of Aug 8, 2026, the average yearly pay for verint systems in California is $108,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Verint Systems position, and why are they important?

To excel in a Verint Systems role, candidates should possess strong analytical abilities, knowledge of workforce optimization principles, and relevant IT or business process experience. Familiarity with the Verint software suite, related CRM or enterprise tools, and certifications such as Verint Specialist or equivalent are highly beneficial. Strong communication, problem-solving, and project management skills are vital for working with cross-functional teams and clients. These competencies ensure effective implementation, support, and optimization of Verint solutions to meet organizational goals.

What do Verint Systems do?

Verint Systems is a company that provides software and solutions for customer engagement, workforce management, and security analytics. Employees in related roles often work with tools like customer interaction platforms, data analysis, and automation to improve organizational efficiency and security. The company typically requires skills in software implementation, data analysis, and communication.

What is a Verint Systems?

A Verint Systems job typically involves working with Verint's customer engagement and cybersecurity solutions. Employees may focus on areas such as analytics, workforce optimization, fraud prevention, or surveillance systems. Roles range from software development and data analysis to sales and customer support. Verint employees help organizations improve customer experiences, enhance security, and optimize business operations using AI-driven technologies.

What are the primary responsibilities of someone working with Verint Systems technology within an organization?

Professionals working with Verint Systems technology are typically responsible for implementing, configuring, and maintaining workforce optimization solutions, such as call recording, quality monitoring, and analytics tools. They often collaborate closely with IT, operations, and business units to tailor Verint products to the organization's specific needs and drive adoption across teams. Daily tasks may include troubleshooting issues, providing user support, creating reports, and analyzing process improvements. This role offers opportunities to gain expertise in customer engagement technology and often leads to advancement in IT project management or business analysis positions.

What job categories do people searching Verint Systems jobs in California look for? The top searched job categories for Verint Systems jobs in California are:
Infographic showing various Verint Systems job openings in California as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $108,092 per year, or $52 per hour.

Telecom Analyst/ Developer

PSG Global Solutions

Los Angeles, CA

Full-time

Re-posted 18 days ago


Job description

Company Description

Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.

Job Description

Summary:

The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job 

Duties/Responsibilities:

  • Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
  • Keep abreast of current and new technology advances and their potential application for the company
  • Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
  • Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
  • Share in providing on-call technical support after hours and on weekends as needed
Qualifications

Qualifications:

  • In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
  • Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
  • Administration of Linux systems
  • Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
  • Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
  • Ability to work in and constructively contribute to team work environment
  • Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
  • Ability to prioritize and handle multiple tasks simultaneously
  • Occasional lifting and/or carrying of 20 lbs. or more English language fluency required

Optional

  • In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
  • In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
  • Experience in developing and deploying disaster recovery solutions

Education/Experience:

  • 5+ years of direct experienceBS degree in Computer Science BS  desired
  • Avaya certifications desired
  • Experience with Microsoft Office Products (Word, Excel, Outlook, Access) 
Additional Information

All your information will be kept confidential according to EEO guidelines. 

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP! 

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