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Venue Operations Manager Jobs in Arizona (NOW HIRING)

ASM Global

Conversions Crew

Glendale, AZ · On-site

... venue operations and revenue generation for many of the world's most iconic brands and venues ... ASM Global, the world leader in venue management and live event production, oversees 400+ arenas ...

ASM Global

Conversions Crew

Glendale, AZ · On-site

... venue operations and revenue generation for many of the world's most iconic brands and venues ... ASM Global, the world leader in venue management and live event production, oversees 400+ arenas ...

PRA

Event Producer

Phoenix, AZ · Hybrid

... venue operations * Conducts pre-con meetings with client/hotel to review all details of the program as confirmed * Keeps Regional and Global Sales Managers fully informed of all opportunities and ...

PRA Business Events

Event Producer

Phoenix, AZ · On-site

... venue operations * Conducts pre-con meetings with client/hotel to review all details of the program as confirmed * Keeps Regional and Global Sales Managers fully informed of all opportunities and ...

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All JobsVenue Operations JobsVenue Operations Manager JobsVenue Operations Manager Jobs in Arizona

Venue Operations Manager information

See Arizona salary details

$28.9K

$59.1K

$110.4K

How much do venue operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for venue operations manager in Arizona is $59,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What are common challenges a venue operations manager faces during large-scale events, and how can they address them?

Venue Operations Managers often encounter challenges such as coordinating multiple vendors, ensuring smooth crowd flow, and responding to unforeseen issues like technical malfunctions or safety concerns during large-scale events. Effective communication, detailed pre-event planning, and having contingency protocols in place are key strategies for managing these challenges. Building strong relationships with staff and vendors, conducting thorough walkthroughs, and maintaining flexibility help ensure events run smoothly and safely for all attendees.

What is the difference between Venue Operations Manager vs Event Coordinator?

AspectVenue Operations ManagerEvent Coordinator
Primary FocusOversees daily venue operations, maintenance, staff management, and safety protocolsPlans, organizes, and executes specific events at the venue
CredentialsExperience in facility management, certifications in safety or operationsEvent planning experience, certifications in event management or hospitality
Work EnvironmentVenue management offices, operational areas, staff supervisionEvent sites, client meetings, vendor coordination
Industry UsageHotels, stadiums, convention centers, entertainment venuesWeddings, conferences, festivals, corporate events

The Venue Operations Manager focuses on the overall management and safety of the venue, ensuring smooth daily operations. In contrast, the Event Coordinator handles the planning and execution of individual events within the venue. Both roles require strong organizational skills, but their responsibilities and daily tasks differ significantly.

What is a venue operations manager?

Venue Operations Managers are responsible for overseeing the daily operations of event venues such as stadiums, theaters, or conference centers. Their duties typically include managing staff, coordinating event logistics, ensuring safety and compliance, and maintaining the facility. They work closely with event organizers, vendors, and security teams to ensure events run smoothly. Strong organizational, leadership, and problem-solving skills are essential for this role.

What skills and qualifications are needed to thrive as a venue operations manager?

To thrive as a Venue Operations Manager, you need strong organizational abilities, leadership skills, and experience in facility management, often supported by a degree in hospitality, business, or a related field. Familiarity with venue management software, scheduling systems, and compliance with health and safety regulations is typically required. Excellent problem-solving, communication, and customer service skills help you effectively lead teams and ensure smooth event execution. These competencies are crucial for maintaining operational efficiency, guest satisfaction, and the overall success of venue events.
What are popular job titles related to Venue Operations Manager jobs in Arizona? For Venue Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Venue Operations Manager jobs in Arizona look for? The top searched job categories for Venue Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Venue Operations Manager jobs? Cities in Arizona with the most Venue Operations Manager job openings:
Venue Operations Manager jobs near you
Infographic showing various Venue Operations Manager job openings in Arizona as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $59,134 per year, or $28.4 per hour.

Usher Captain

Coastal International Security

Phoenix, AZ • On-site

Part-time

Posted 16 days ago

Job description

Usher Captain

Phoenix Convention Center Symphony Hall & Orpheum Theatre Phoenix, AZ

Client

Phoenix Convention Center

Venues

Symphony Hall (up to 22 volunteer ushers) | Orpheum Theatre (up to 16 volunteer ushers)

Employment Type

Part-Time, Event-Based

Active Season

September 1 - June 1 (dark period June-August, except ~4 June events)

Shift Length

4 to 5 hours per event | 4-hour minimum guaranteed

Early Call

30-60 minutes prior to doors for program insert setup

Pay Rate

TBD

Uniform

Elevated dress - jackets and slacks (Orpheum) | Sport jacket, pseudo white shirt, black pants (Symphony Hall). Provided by S4 Global Solutions.


IMPACT

The Usher Captain provides on-floor leadership and guest services oversight for every event at Orpheum Theatre and Symphony Hall. This position is responsible for directing and managing volunteer usher teams - up to 22 at Symphony Hall and up to 16 at Orpheum Theatre - ensuring accurate seating, strong guest service, and smooth floor operations from pre-show through event conclusion. The Usher Captain is the primary liaison between the usher and Theatre Front of House Operations Teams, S4 Global Solutions program management, and the escalation point for all seating and guest service matters during the event.

RESPONSIBILITIES & DUTIES

  • Direct and supervise volunteer usher teams at each event - up to 22 ushers at Symphony Hall and up to 16 at Orpheum Theatre.
  • Manage and support volunteer usher teams, fostering communication, consistency, and excellent guest service.
  • Conduct pre-event (Front of House) briefings to communicate post assignments, seating maps, event-specific instructions, and expectations for the volunteer team.
  • Arrive during the early-call window (30-60 minutes before doors) to coordinate program insert stuffing and portal door setup with the usher team.
  • Assign and confirm all floor posts and ensure volunteers are briefed and in position before doors open.
  • Oversee guest seating operations to ensure accurate placement in accordance with ticketed sections.
  • Resolve seating conflicts, ticketing discrepancies, and guest concerns in a calm, professional manner.
  • Implement venue policies such as late seating, food/beverage policies, and photography guidelines.
  • Coordinate ADA and accessibility seating assistance to ensure all guests receive appropriate support.
  • Monitor usher performance throughout the event; reposition volunteers as needed to manage floor demand and guest flow.
  • Serve as the primary point of contact between the usher team and venue operations or event production staff.
  • Maintain understanding of venue emergency evacuation protocol and procedure, including, but not limited to evacuation routes, emergency meeting locations, and refuge areas.
  • Maintain radio communication with the House Manager throughout the event.
  • Document and report all incidents, seating irregularities, or escalated guest concerns to House Manager by event conclusion.

MINIMUM QUALIFICATIONS

  • Must be 18 years or older.
  • English-speaking required; bilingual (English plus additional language) preferred.
  • Ability to read and interpret venue seating charts and floor plans.
  • 1+ years of supervisory or lead experience in a venue, hospitality, or live event environment.
  • Professional appearance and composure in high-energy, customer-facing event settings.
  • Strong communication and effective interpersonal skills.
  • Must pass a background check as required by the client prior to first event.
  • Ability to stand, sit, climb stairs, ramps, or inclines for extended periods.
  • Available for a flexible event-based schedule including evenings, weekends, and holidays.

DESIRED QUALIFICATIONS

  • Prior experience at a performing arts venue, theater, or convention center.
  • Bilingual English/Spanish or English/other language.
  • Familiarity with ADA accommodation procedures and accessible seating practices.
  • Experience leading teams of 10+ in guest-facing or service-oriented environments.
  • Experience onboarding or orienting new volunteers or seasonal staff.

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