Vacation Rental Virtual Assistant Jobs in Delaware

About The Company

VueStay Vacations by Casago hosts premier stays across top vacation destinations in the United States. With local experts in every market and the backing of a trusted national network, we provide a seamless, well-supported experience so guests can book with confidence and enjoy more relaxing trips! We partner with homeowners to oversee everything from guest experience and on-the-ground property care, while maximizing our homes' performance and providing owners peace of mind.

We expertly manage over 4500 homes across 8 states, offering a variety of "Vues" for our guests' stay. When you join VueStay Vacations, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

You'll assist the Housekeeping Department with daily operations including scheduling, supply management, and coordinating with third-party vendors to ensure vacation rental properties meet our high cleanliness standards. This role involves maintaining company metrics, participating in on-call coverage for urgent issues, and collaborating with internal teams while occasionally assisting with hands-on cleaning duties. Perfect for someone who enjoys both administrative coordination and being part of creating welcoming spaces that guests and owners love. This is a seasonal position that will start June 1st and continue until 9/30/26.

Essential Job Functions

• Assist the Housekeeping Department with their operations in the assigned market ensuring a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
• Assist Housekeeping leadership with scheduling, distribution of tickets, ordering and organizing supplies, as assigned.
• Maintain working relationships with third-party housekeeping vendors.
• Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency.
• Be part of an on-call coverage rotation within the housekeeping team to address urgent issues.
• Build and maintain business relationships and open lines of communications with other internal support teams.
• Assist with housekeeping inspections, cleans and linen duties as needed.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Working knowledge of professional housekeeping and inspection processes is preferred.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Applicants must be able to work weekends.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Special Note

This job description does not identify every requirement of the position. Casago may change position requirements, responsibilities, and work environment at any time with or without notice