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Job Summary

The Manager of UX Content Strategy will lead a team of four Content Strategists, focusing on enhancing digital and mobile user experiences through effective language. This leadership role involves translating business and product priorities into scalable content strategies and frameworks, while collaborating closely with UX, Product, and Engineering teams to create cohesive, user-centered experiences. Key responsibilities include defining the UX content strategy for Omnipod 5 products, ensuring consistency in voice and terminology, and mentoring the content team to uphold high standards of quality and craft. The manager will also refine content systems and governance, embed content strategy throughout the product development lifecycle, and champion best practices in accessibility and inclusive design.

Insuletwas founded in 2000 with a mission to enable people with insulin-requiring diabetes to live simpler, freer, and healthier lives through ourOmnipod platform. Over the past two decades,we'veimproved the lives of hundreds of thousands of patients with innovative, wearable, and lifestyle-accommodating technology.

As we continue to scale globally, we are investing in a world-class UX Center of Excellence. We are seeking an experiencedManager of UX Content Strategyto lead and evolve our content practice-driving strategic impact acrossourOmnipodproduct, team, and systems. This role is critical to ensuring ourOmnipodproduct experiences are clear, intuitive, accessible, and aligned to both customer needs and business outcomes.

Position Overview

The Manager of UX Content Strategy leads a team offour (4)Content Strategists responsible for shapingour digital and mobile-baseduserexperiences through language.

This roleoperatesat aleadership level, translating business and product priorities into scalable content strategiesandframeworks. You will lead throughyour team ofContent Strategists, and partner closely with UX, Product, and Engineering leadership to influence the design of cohesive, user-centered experiences.

You will define how content works at scale acrossourOmnipodproducts and platforms-establishingstandards, driving consistency, and enabling teams to deliver high-quality, effective content.

Core Responsibilities

• Define and drive UX content strategy acrossour coreOmnipod5 products, aligning user needs, business goals, and brand standards
• Ensure consistency in voice, tone, terminology, and interaction patterns across the ecosystem

• Lead, mentor, and develop a team of content strategists; set a high bar for quality and craft

• Build team capability across UX writing, information architecture, and systems thinking

• Supportin refining ourcontent systemsand content governance(tools and template,voice/tone, standards, patterns, terminology, accessibility)

• Partner cross-functionally (Design, Product, Engineering, Research, Marketing) to influenceproduct and UXdecisions

• Embed content strategy throughout the product development lifecycle and drive stakeholder alignment

• Guide prioritization, resourcing, and workflows to improve efficiency and delivery quality

• Advance the content practice by championing best practices, accessibility, and inclusive design

Education and Experience

• Bachelor's degree or higher in a relevant field (Content Strategy, UX, Communications, English, or similar)

• 7+ years of experience in UXwriting,content strategy,content design,or related field

• 3+ years of experience leading content strategyor content designteams

• Proven experience deliveringend-to-end(mobile-based)content strategy across complex products or platforms

Preferred Skills

• DeepexpertiseinUX writing, content strategy, and/or information architecture

• Experience building and scalingcontent systems, governance models, and design system integrations

• Strong understanding ofinformation architecture, taxonomy, and structured content principles

• Experience using research and analytics to inform content decisions

• Familiarity with tools such as Figma, Jira, and content management systems

• Experience in healthcare, medical device, orpharmaceuticals (minimumrequirement is a highly regulated industry)

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's latest innovation, the Omnipod 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes.

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company's world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work in four international locations in 2023; and ranked as one of America's most responsible companies by Newsweek.For more information, visit: insulet.com and omnipod.com.

Working at Insulet Corporation | Top Workplaces

This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $142,400.00 - $213,575.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.