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Utility Revenue Protection Jobs (NOW HIRING)

Itron, Inc

Revenue Controller, Deal Desk

Austin, TX · On-site

$96K - $184K/yr

... utilities and cities to manage energy and water. We create a more resourceful world to protect ... Join us. Itron is looking for a Revenue Principal with strong technical revenue accounting ...

CoServ

Revenue Recovery Analyst 1

Corinth, TX · On-site

Process and collect outstanding balances for electric and gas utility accounts. * Process ... Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is ...

GridHawk

Quality Specialist Manager

Toledo, OH · On-site

... requirements to protect revenue recognition. * Identify systemic errors, initiate immediate ... Background in underground utility systems, utility mapping, or contract compliance. * Strong ...

New

GridHawk LLC

Quality Specialist Manager

Maumee, OH · Remote

... requirements to protect revenue recognition. * Identify systemic errors, initiate immediate ... Background in underground utility systems, utility mapping, or contract compliance. * Strong ...

New

GridHawk

Quality Specialist Manager

Toledo, OH · On-site

... requirements to protect revenue recognition. * Identify systemic errors, initiate immediate ... Background in underground utility systems, utility mapping, or contract compliance. * Strong ...

New

GridHawk LLC

Quality Specialist Manager

Maumee, OH · Remote

... requirements to protect revenue recognition. * Identify systemic errors, initiate immediate ... Background in underground utility systems, utility mapping, or contract compliance. * Strong ...

New

Blood Hound, LLC

Utility Locator

Phoenix, AZ · On-site

$20 - $23/hr

At Blood Hound , we do more than locate utilities - we protect lives, prevent damage, and support ... Monthly performance & revenue-based bonuses - Share in the success of the company through monthly ...

Xcel Energy

Manager Revenue Analysis

Denver, CO

$129K - $183K/yr

Act as a liaison to other utilities, regulatory agencies, customers and other stakeholders ... a protected veteran. Individuals with a disability who need an accommodation to apply please ...

New

Blood Hound

Utility Locator

Phoenix, AZ

$20 - $23/hr

At Blood Hound , we do more than locate utilities - we protect lives, prevent damage, and support ... Monthly performance & revenue-based bonuses -Share in the success of the company through monthly ...

Bloodhound

Utility Locator

Phoenix, AZ · On-site

$20 - $23/hr

At Blood Hound, we do more than locate utilities we protect lives, prevent damage, and support the ... Monthly performance & revenue-based bonuses Share in the success of the company through monthly ...

Blood Hound

Utility Locator

Phoenix, AZ · On-site

$20 - $23/hr

At Blood Hound , we do more than locate utilities - we protect lives, prevent damage, and support ... Monthly performance & revenue-based bonuses - Share in the success of the company through monthly ...

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All JobsUtility Revenue Protection Jobs

Utility Revenue Protection information

See salary details

$39.5K

$120.2K

$198.5K

How much do utility revenue protection jobs pay per year?

As of Jun 5, 2026, the average yearly pay for utility revenue protection in the United States is $120,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is the difference between Utility Revenue Protection vs Utility Metering Technician?

AspectUtility Revenue ProtectionUtility Metering Technician
CredentialsRelevant certifications in utility operations, safety, and complianceTechnical certifications in meter installation and maintenance
Work EnvironmentOffice settings, field inspections, compliance auditsFieldwork installing, repairing, and maintaining meters
Employer & Industry UsageUtility companies focusing on revenue assurance and loss preventionUtility companies managing metering infrastructure and customer meters

Utility Revenue Protection and Utility Metering Technician roles overlap in the utility industry but focus on different areas. Revenue protection emphasizes preventing revenue loss through audits and compliance, while metering technicians handle the installation and maintenance of meters. Both roles require technical skills and industry certifications, but their daily tasks and focus differ significantly.

What are some common challenges faced in a Utility Revenue Protection role, and how can professionals effectively address them?

Professionals in Utility Revenue Protection often encounter challenges such as detecting and investigating utility theft, handling difficult customer interactions, and staying updated on the latest fraud techniques. To effectively address these issues, it’s important to develop strong analytical skills, maintain up-to-date knowledge of industry regulations and technology, and communicate clearly with both internal teams and customers. Building collaborative relationships with field technicians, legal teams, and customer service departments can also help streamline investigations and ensure efficient resolution of cases.

What are the key skills and qualifications needed to thrive as a Utility Revenue Protection Specialist, and why are they important?

To excel as a Utility Revenue Protection Specialist, you need a solid understanding of utility systems, regulatory compliance, and investigative techniques, often supported by relevant experience or a background in utilities or law enforcement. Familiarity with metering technology, data analysis tools, and reporting systems is commonly required. Excellent attention to detail, strong problem-solving abilities, and effective communication skills help professionals identify and address utility theft or billing irregularities. These skills are vital to ensure accurate revenue collection, minimize losses, and maintain the integrity of utility services.

What is Utility Revenue Protection?

Utility Revenue Protection refers to the measures and processes utilities use to prevent and detect losses from electricity, gas, or water theft, metering inaccuracies, and billing errors. Professionals in this field investigate suspected cases of tampering, unauthorized usage, and fraud to ensure accurate billing and revenue collection. They may also work on implementing technologies and programs to minimize losses and secure utility infrastructure. Effective revenue protection helps keep utility costs fair for all customers and maintains the financial health of the utility company.
More about Utility Revenue Protection jobs
What states have the most Utility Revenue Protection jobs? States with the most job openings for Utility Revenue Protection jobs include:
What job categories do people searching Utility Revenue Protection jobs look for? The top searched job categories for Utility Revenue Protection jobs are:
Utility Revenue Protection jobs near you
Infographic showing various Utility Revenue Protection job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $120,205 per year, or $57.8 per hour.

US Director, UK Senior Manager, Customer Meter Services

National Grid

Somerset, MA

Other

Posted yesterday

Job description

About us

National Grid is hiring a Director of Electric Customer Meter Services (CMS) to lead electric metering operations in Massachusetts. This is a hybrid position and regular travel across National Grid's Massachusetts service territory is required. 

Every day we deliver safe and secure energy to homes, communities, and businesses.  We are there when people need us the most.  We connect people to the energy they need for the lives they live.
 


The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.  To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.  This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

The Director of Electric CMS leads a front-line represented and management team accountable for the safe, reliable, and cost-effective delivery of electric metering operations, including meter installation, maintenance, testing, exchanges, investigations, and related customer field services. In addition, the role oversees meter lab operations, including meter inventory, testing, calibration, certification, equipment compliance, and quality controls necessary to ensure metering accuracy, regulatory adherence, and billing integrity 

Key Accountabilities
  • Lead electric customer meter services across the region, ensuring meter installation, maintenance, testing, exchanges, field investigations, and related customer work are completed safely, efficiently, and in accordance with company and regulatory requirements.
  • Oversee meter lab operations, including meter testing, calibration, certification, equipment compliance, and quality controls to ensure metering accuracy, regulatory adherence, and billing integrity.
  • Set the strategic direction, priorities, and performance expectations for CMS operations, balancing safety, customer experience, operational excellence, workforce capability, and cost performance.
  • Oversee daily execution and long-term planning for meter field operations, workload management, emergency response support, and service restoration activities as they relate to customer meter services.
  • Drive compliance with applicable federal, state, and local regulations, internal policies, meter testing standards, revenue protection practices, and audit requirements to protect customers, employees, and the business.
  • Partner with Customer, Engineering, IT, Finance and Regulatory stakeholders to improve metering processes, support grid modernization, perform collections and AMI-related initiatives, and deliver reliable meter data and customer outcomes.
  • Develop and manage budgets, productivity plans, and performance metrics for CMS, using data and continuous improvement practices to enhance service quality, workforce effectiveness, and overall business results. 
Qualifications
  • Bachelor's degree preferred in engineering, business, operations management, or a related discipline. 
  • 3 years progressive leadership experience in utility operations, electric metering, field services, customer operations, or a similarly complex operational environment required
  • Proven leadership experience directing managers, supervisors, field employees in a unionized or similarly complex operating environment, with a strong focus on safety, accountability, and performance. 
  • Strong interpersonal and influencing skills with the ability to build credibility across business and senior leadership teams to drive alignment and results. 
  • Demonstrated success leading organizational change, workforce engagement, and performance improvement initiatives across geographically dispersed teams. 
  • Excellent written and verbal communication skills, with the ability to present operational priorities, risks, and performance insights clearly.
  • Strong knowledge of electric metering operations, customer field services, meter asset lifecycle activities, and the operational practices required to support safe, accurate, and timely service delivery.
  • Understanding of utility safety requirements, applicable regulatory and compliance expectations, and the controls needed to support meter accuracy, billing integrity, and revenue protection.
  • Experience leading through data and performance metrics, including productivity, quality, customer, financial, and workforce measures, to identify trends, manage risk, and improve results.
  • Knowledge of budgeting, resource planning, and continuous improvement methods to optimize field execution, service quality, and cost performance.
  • Demonstrated ability to lead cross-functional initiatives involving operations, customer, engineering, digital, and regulatory teams, including support for metering modernization and process transformation.
  • Strong customer and commercial mindset, with a commitment to balancing employee safety, customer experience, reliability, compliance, and efficient business performance. 
More Information

#LI-ES1

Salary

$211,000 - $248,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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